Missguided Reviews

“ Delivery was fast enough for something that I thought was coming from overseas and the flat shipping rate of $8 is reasonable for that. ”

“ Delivery issue.. Resolved straight away on live chat with "Anna" most helpful & sorted situation out helpfully & professional thanks. ”

“ Megan was amazing at replacing my order Hermes had weirdly decide to send back to Missguided. Delivery refunded and same order sent out with next day delivery with the discount I'd applied originally too! Most efficient customer service I've had with Missguided, and the most useful too. ”

“ I have recently become a new customer and purchasing almost every other day over the past weeks. The delivery, service and clothing has been brilliant. I have just experienced my first problem as I had some items missing from my delivery but I spoke to Megan online and she was really helpful and a credit to Misguided. I won't let this deter me from continuing to order tho as it was Black Friday and I am sure they were inundated. ”

“ I had Bilal speak to me today, and they were extremely lovely. My parcel was lost in transit and they could either give me a full refund or send the parcel again for next day delivery with no extra cost?! Amazing. I love this company this has never happened before and will not change how I purchase from them in the future. Great job, 5 stars :) ”

“ I wanted to change the delivery address of an order and Yasmin, in the live chat helped me to sort it out quick and simply. Thanks so much for your help! ”

“ Latisha who i spoke to was very helpful and eased my confusion with a cancellation and re order. Would definitely recommend livechat for anyone needing help with an order or delivery etc. always my first option when i have a Missguided problem! ”

“ Very good customer service from Latisha regarding changing my delivery address! ”

“ This is the best customer service I have experienced! My next day delivery didnt show up and I spoke to someone online who sorted the issue out immediately and gave me a refund ”

“ Emma was very friendly and helpful when it came to my delivery. ”