Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

Questions

Metrics

2.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

Visit Website

Write Your review

Tell us how Missguided made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Yasmin helped me today on the Missguided live chat and she was super helpful, efficient and friendly. A*** Thank you so much x”

Helpful Report

Posted 4 years ago

“Yasmin was really helpful with dealing with the issue. Responses are clear and quick and also was polite.”

Helpful Report

Posted 4 years ago

“Yasmin was very helpful and answered my query”

Helpful Report

Posted 4 years ago

“I used online chat for undelivered item which was immediately re-sent out to me. Waseela was great help from customer service”

Helpful Report

Posted 4 years ago

“Appreciate Wahellas help your a credit to the company!!”

Helpful Report

Posted 4 years ago

“Great customer service - thank you Emma for helping me!”

Helpful Report

Posted 4 years ago

“Customer service was great from Charlotte a big help thank you 💕”

Helpful Report

Posted 4 years ago

“Charlotte on chat was super helpful responded quickly and got my issue sorted within a minute!”

Helpful Report

Posted 4 years ago

“I've just had a live chat convo with Anna, who within minutes helped me with a refund request - when I didn't receive the full amount back last month. She was really quick and issued the fully requested refund within minutes and I was really appreciative.”

Helpful Report

Posted 4 years ago

“Anna was really quick, polite and efficient. Issued my refund in a few minutes! Thanks Anna, you’re a star!”

Helpful Report

Posted 4 years ago

“I used the online chat today with Lucy, and it was a dream! I got connected straight away, and she was very helpful dealing with my refund enquiry.. excellent customer service, if only other online customer chats were as easy as yours!”

Helpful Report

Posted 4 years ago

“She is Lauren W. Really helpful.”

Helpful Report

Posted 4 years ago

“I spoke to Lauren W on live chat she was very helpful and sorted my inquiry and it was dealt with very highly standard customer service. . Once again thank you Lauren W”

Helpful Report

Posted 4 years ago

“Recurved a faulty item and Lauren W through the customer service live chat was very helpful and sorted my issue very quickly.”

Helpful Report

Posted 4 years ago

“Customer service is awful and your packaged still won't come after 2 months of waiting cause I'm currently still waiting.”

Helpful Report

Posted 4 years ago

“Yasmin was friendly and helpful with the problem I had, and sorted it out for me with no problem :)”

Helpful Report

Posted 4 years ago

“My order was lost in transit, but after I spoke to Lucy she was able to fix my problem within a few minutes. She was very helpful and polite.”

Helpful Report

Posted 4 years ago

“Lucy was so helpful and kind couldn’t have asked for. Nicer person to help me x”

Helpful Report

Posted 4 years ago

“My order got lost and I found the chat really helpful I spoke to lucy she got it sorted straight away”

Helpful Report

Posted 4 years ago

“Lucy was very friendly and helpful in assisting me with my query on MISSGUIDED Chat Service. Thank you very much”

Helpful Report

Posted 4 years ago

Missguided is rated 2.7 based on 1,069 reviews