Missguided Reviews

Name: Missguided
Address: -, - -, Manchester
Rating: 2.74

2.7 Rating 1,069 Reviews

42 %

of reviewers recommend Missguided

Company Reviews

Questions

Metrics

2.7

Based on 1,069 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 81%
Customer Service
Communication Channels	Live Chat, Email
Queries Resolved In	Under An Hour

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Missguided 1 star review on 4th June 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed some help with an item that was believed to be lost in transit, I spoke with Yasmin who was incredible helpful and super quick!!”

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Posted 4 years ago

“I need to ask some questions about cancelling a return and i got help from Lauren W and she was amazing, so kind and so helpful and was very quick to respond. Thank you Lauren x”

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Posted 4 years ago

“I spoke to Charlotte and Sam on the online chat to ask for help on returning a faulty item, they were extremely quick and helpful answering any question I needed to help me return for a replacement, would definitely recommend great customer support 👌🏻”

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Posted 4 years ago

“Sam helped me on the chat ! He was so quick and helpful”

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Posted 4 years ago

“Lauren W was fab and dealt with my problem really quickly!”

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Posted 4 years ago

“Very quick and efficient. Lauren dealt with my concerns efficiently and affectively!”

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Posted 4 years ago

“Lauren W was amazing, quick reply and sorted my issue out immediately! Extremely satisfied with the service :)”

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Posted 4 years ago

“Lauren W was a great help with processing a cancellation for me. Timely responses and very kind.”

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Posted 4 years ago

“I chatted with Lauren W today and Lauren was so helpful, quick and helpful. Lauren W made it so easy to deal with Missguided that I would really recommend using Missguided to all my friends. Live chat is easy to use, especially with Lauren W, and avoids me calling by phone. Thanks Lauren W!”

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Posted 4 years ago

“Spoke to Lauren and she helped me sort out a returns issue. She was very helpful and easy to talk to and it was sorted very quickly. Thanks again Lauren!”

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Posted 4 years ago

“Lauren W helped me find my package that was sent back by Hermes and was able to send to send me it back out the next day. Great communication and life saver. Thank you”

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Posted 4 years ago

“Lauren was very helpful, sorted out the refund very quickly.”

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Posted 4 years ago

“Yasmin was very helpful and able to sort my query within a few minutes.”

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Posted 4 years ago

“I spoke to Lauren today who was really helpful and had the problem regarding my return sorted within minutes. Fab service and would recommend”

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Posted 4 years ago

“Yasmin has resolved my issue with the return so quickly. 5 stars service. thank you!”

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Posted 4 years ago

“I had a problem with my parcell then I contacted missguided life chat and lovely lady Yasmin help me out with my quiery.would like to thank Yasmin personally for takin time to resolve the problem, which left me satisfied. Thanks”

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Posted 4 years ago

“Yasmeen was great help to me today and sorted everything out for me thanks again”

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Posted 4 years ago

“Autumn was very quick and helpful in assisting with my query”

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Posted 4 years ago

“I’m always skeptical of trying new online boutiques. I’ve ordered from missguidedus since 2018 and I always received my items on time and my returns were always processed pretty quickly compared to some larger department stores. Love them, they’re reliable. As far as clothes, it’s always hit or miss with any online store but most of their stuff is cute. I’m leaving a review so other skeptical shoppers like myself give this one the go ahead. I took a chance and love them. A staple of my online boutiques.”

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Posted 4 years ago

“Spoken with Autumn on live chat regarding my return and she was very helpful and quick to resolve my problem. Thank you very much”

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Posted 4 years ago

Missguided is rated 2.7 based on 1,069 reviews