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Ordered item for next day delivery I got sent the wrong size, miss pap refusing to refund me the next day delivery fee saying nothing was wrong with the delivery!! I explained I paid next day because I needed the shoes the next day and after receiving the incorrect size this has inconvenienced me and the shoes is no longer needed!
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posted 3 years ago
- Anonymous
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Ordered a parcel paid for next day delivery... 4 days later still no parcel. Tracking is never updated so I have no idea where my parcel is miss pap just keep telling me to wait another 24 hours ..
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posted 4 years ago
- Anonymous
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I brought next day delivery, so when it didn't come on Wednesday I was understanding as things dents always come on the right day so a day late isn't bad, however when it hadn't come by Friday I was a little worried.
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posted 4 years ago
- Anonymous
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In these cases, when an order is late and the tracking doesn't update for a number of days, we do ask that you allow 11 days from the guaranteed delivery date of your order (18th Oct) for your parcel to be delivered to you.
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posted 5 years ago
- Laura
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Still not had refund (today 21/9). Recorded delivery sent 27/8 and signed by them 28/8. Absolute joke don't reply to emails had to make a claim through PayPal. Miss pap have no sence of urgency. Give timescales and never meet them. Will never purchase anything through them again. Changing company hands or not, no excuse for a refund nearly taking a month. Lies after lies
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posted 5 years ago
- Devon
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Still not had refund (today 21/9). Recorded delivery sent 27/8 and signed by them 28/8. Absolute joke don't reply to emails had to make a claim through PayPal. Miss pap have no sence of urgency. Give timescales and never meet them. Will never purchase anything through them again. Changing company hands or not, no excuse for a refund nearly taking a month. Lies after lies
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posted 5 years ago
- Devon
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Worst online shop ever!
Paid for next day delivery and it’s been almost a week and haven’t received it yet! Poor customer service
Spend your money elsewhere !
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posted 5 years ago
- Anonymous
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I’ve had not so great experiences from them before dating back to the start of 2017 such as, not receiving my order for weeks despite next day delivery etc and the customer care team ignoring emails and making excuses but having recently been waiting for a refund on a returned item (first time returning something to them) I’ve waited almost 2 months.
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posted 6 years ago
- Anonymous
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99 for next day delivery to store.
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posted 6 years ago
- EX CUSTOMER
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Paid for next day delivery and received it 3 days later! Clothes look nice but poor quality & cheap material. Waiting 5 weeks now for a refund - Persistently state refund is in process, we will push it forward for you & still nothing! In this day & age, in comparison to other sites of its kind - Absolutely terrible service! Wouldn't bother with this site again!
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posted 6 years ago
- Anonymous