Mobile Fun Reviews

Name: Mobile Fun
Address: Mobile Fun LimitedUnit 16 Network ParkDuddeston Mill Road, Birmingham
Rating: 4.36

4.4 Rating 236 Reviews

85 %

of reviewers recommend Mobile Fun

4.4

Based on 236 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About Mobile Fun:

Mobile Fun is the UKs leading online mobile phone accessories and simfree mobile phone retailer, with over 6000 products for next day delivery. Mobile Fun offers a massive range of mobile phone accessories, handsets at unbeatable prices, Ringtones and games.

Visit Website

Phone:

0844 249 5060

Email:

customer.services@mobilefun.co.uk

Location:

Mobile Fun LimitedUnit 16 Network ParkDuddeston Mill Road
Birmingham
B8 1AU

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Mobile Fun 5 star review on 12th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If youre looking for good info and a safe site with legit sellers, check it out. Not all "hacking" is bad... got a lot of great contacts form this site. H A C K E R S P Y V I L L E . C O M”

Helpful Report

Posted 3 years ago

“Straight up stole my money. I ordered a case a month ago, and never got anything. I emailed them, but never got anything back. So i used Facebook messenger to contact them. They're gonna tell me that my order never went through, and that they didn't charge me. Even tho they did.”

Helpful Report

Posted 4 years ago

“Bad experience is putting Lightly offered refund, then refund denied.complained to PayPal they say I should be refunded.Under No Circumstances deal with these people, have to contact my credit card to try and get refund.Just get same automatic virtual person ,reply.Worst experience online .”

Helpful Report

Posted 4 years ago

“Ordered a case for my iPhone a month ago and still have not got it yet. Have sent emails to the company and tried to get in contact and still nothing. Paid 50€ for the case and this is not an acceptable amount of time to have to wait on a phone case and very poor customer service 😡😡😡”

Helpful Report

Posted 4 years ago

“After placing an order for an item from this merchant, I received an order confirmation with the correct item. I then received a shipping confirmation but it was for the wrong item. I contacted them to point out their error showing the discrepancy between item ordered and item shipped. They said it was too late to change the order and it would be up to me to take steps to return the order and start over again. This is unacceptable as it was their error, not mine and they should take steps to ship out the item they confirmed that I originally ordered.”

Helpful Report

Posted 4 years ago

“I purchased a phone cover yesterday 6th May. I paid for next day delivery, expecting it today, but would have excepted tomorrow in the current situation. Just got an email from DPD to say it will be delivered Monday 11th. Everyone knows we are in a crisis, but why rip customers off by charging for something you can’t deliver. Very sad you feel you need to do this.”

Helpful Report

Posted 4 years ago

“Ordered a Samsung LED Wallet cover for my S20 on 1st April. When the item did not turn up, I contacted them after the required ten days requesting a refund. Instead they sent a replacement which arrived the following day. This after a rather confusing exchange where they said it had been shipped on 12th April. I returned the item and only today have received a refund. However, despite my requesting a refund not a replacement, thus the item was sent to me in error, they have seen fit to penalise me in the sum of £7.44. I have again written requesting immediate return of the deficit but frankly, given their previous inability to read a simple request, and the time it has taken them to respond, I'm not holding my breath. Strangely enough they were very quick to send repeated requests for reviews (on an item that is never actually received) and feedback. I have of course obliged. Personally I would never buy from these people again. I eventually bought the cover elsewhere, for £13 less, and it arrived the next day. Needless to say I will be taking my business to the other company in future. Disgusted.”

Helpful Report

Posted 4 years ago

“Case they recommended wasn't compatible and charged me postage both ways Searched for a case using their search engine to fit my phone,ordered the one MobileFun said was compatible. It wasn't. No apologies, they said I was in wrong I shouldn't have believed their site and should have doubled checked elsewhere. They deducated postage both ways from my refund. What a bunch of rude incompetents. DO NOT USE THIS COMPANY.”

Helpful Report

Posted 4 years ago

“Ordered a case 21 days ago, still hasn't arrived. I'm in New Zealand and their website has a .co.nz domain which I assumed would be local distributor but I've now been informed it is dropped shipped from the UK. Three weeks later and it's still not here, if I could give a negative rating - I would.”

Helpful Report

Posted 5 years ago

“No matter how I try to contact this company they are not doing anything or calling me as promised. They are not even picking up their customer service phone! Therefore I cannot recommend buying from them.”

Helpful Report

Posted 5 years ago

“The customer service is just ridiculous. I have place my order at 05.02.19 today is 13.02.19 I can see they even didn't start proceeding my order. I called them and send emails, and there's no response. Hopefully I gonna get my money back”

Helpful Report

Posted 5 years ago

“very bad company i worked for them for a while and was used for cheap labour as an apprentice in a warehouse i would not work for this company and would never recommend it oh and btw f u Ali :)”

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Posted 5 years ago

“Quality goods. Fantastic customer service. Easy to contact and quick to respond.”

Helpful Report

Posted 5 years ago

“Ordered three items - only one arrived along with two Christmas cards addressed to someone presumably in the warehouse. Customer Services just keep telling me my order has been despatched - YES I HAVE IT BUT TWO ITEMS ARE MISSING! I've emailed, I've phoned, I've filled in the form on the website, I've tweeted and now I'm leaving this review as no-one can be bothered to do anything about this, but they're happy to keep my money.”

Helpful Report

Posted 5 years ago

“My order was made 2 weeks ago and still hasn't arrived. Mobile Fun messed up processing the order. No goods, and I'm £24 down.”

Helpful Report

Posted 5 years ago

“Delivery by DPD is not reliable at all !!! Very fast dispatch of order, fantastic! But don't order via DPD. You will get stuck. Even customer service from DPD won't be able to help you as theirs drivers are "freelancers" ... Skipped delivery on Saturday, Monday and Thursday passed by without delivery ... So with Royal Mail it would be there already !!”

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Posted 6 years ago

“Very quick service excellent value for money”

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Posted 6 years ago

“Nice quality cover at a good price - fast delivery. No problems”

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Posted 6 years ago

“Ordering was simple, Delivery was on time. Good work guys keep it up.”

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Posted 6 years ago

“Simple idea, great product, rapid delivery. Phone mount uses redundant CD slot, unobtrusive and well-placed siting.”

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Posted 6 years ago

Mobile Fun is rated 4.4 based on 236 reviews