Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,080 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,080 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have a great experience with Bala at the bugis outlet in Singapore. Great service, friendly and very helpful! Definitely recommended!”

Helpful Report

Thank you so much James for your 5 star rating of Mobile Outfitters! We are delighted to hear about your great experience with Bala at the Bugis outlet in Singapore, and appreciate you mentioning his friendly and helpful service. It is customers like you that keep us motivated to continue to provide great service and products!

“Your service /sales representative is very polite and it makes you feel at home. Also he is very attentive to small details, well done.”

Helpful Report

Thank you so much for your 5 star rating, Arthur! We appreciate your feedback. We're glad to hear that your experience with our service/sales representative was positive, and that they were polite and attentive to your needs. We strive to make our customers feel at home, and it's great to know that was achieved. Thank you for visiting Mobile Outfitters!

“Excellent! Quick service with a Smile at Bugis, Singapore. Loved the protective film. Like the basic concept too :-)”

Helpful Report

Thank you so much for your 5 star rating, Gopalkrishna! We are delighted to hear that you were pleased with our service at Bugis, Singapore and that our protective film met your expectations. We value your feedback and it is very much appreciated!

“The guys at Marina Mall are superb 👌👌👌👌”

Helpful Report

Thank you so much for the 5 star rating, Maurice! We really appreciate it. We're also glad to hear that you had a great experience at our outlet at Marina Mall. The guys at Marina Mall are indeed superb. Thank you again!

“Recently I did on my Vivo x 90 at Lulu mall kochi, kerala The service was very disappointing the sales man was rude and impatient while answering my question . Now the the whole cover slowly started peeled off The product sorry to say is not what is advertised and please train your staff to be courteous and polite . I paid 2000 rupees +not worth a dime If the company has level of integrity please refund my hard earned money I feel I was scanned by mobile outfitters”

Helpful Report

Thank you for your review, Manoj. We really appreciate that you took a moment to let us know about your experience. We are truly sorry for what happened. Please reach out directly via email to our customer support team at help@moutfitters.com They will be happy to help. Once again, thank you for your honest review and please accept our sincere apologies.

“Your guys are very polite and professional. Thanks you guys for the service.”

Helpful Report

Thank you Albert for your rating of Mobile Outfitters! We really appreciate your feedback and are glad to hear that you were pleased with our customer service. Your comments about our polite and professional team mean a lot to us! Thanks again for your kind words and your support!

“Awesome protective sheath over your mobile. Gives 360 degree coverage. Experienced technicians apply the coat right in front of you. Lifetime warranty and replacement with a very nominal charges. Worldwide availability of shops and kiosks. Overall a very good product. Hope it stays good as long as they claim.”

Helpful Report

Thanks for the 5 star rating! It's great to hear that you appreciate the features Mobile Outfitters offers, such as our experienced technicians, lifetime replacements with a nominal charge and our worldwide availability of shops and kiosks. We appreciate your feedback and are happy that you are a satisfied customer with our products!

“I use clear coat for my Samsung S22 Ultra. The product is very very poor for displays which are bend. I did a replacement before a month. Same thing. I did not have any issues in my earlier phones.”

Helpful Report

Hello Muhamed, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“The film in question was installed on my phone (OnePlus Nord 2 5g) . I was excited about this new technology. now, within a week, 3 membranes have been applied. the previous ones have come off, or there has been miraculous wear on the film. I'm not really convinced about the whole product”

Helpful Report

Hello Petri, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“Good service Good explanations Good pricing explanations Good discussions. Appreciate it v much”

Helpful Report

Thank you so much for your five-star rating of Mobile Outfitters, Lee! We are delighted to hear of your positive experience with the service you experienced at the location. We appreciate your kind feedback very much.

“Another good experience with Mobile Outfitters!”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are thrilled to hear that you had such a positive experience with us. We look forward to you having many more good experiences with Mobile Outfitters!

“Très belle expérience chez PSM/SAVE merci”

Helpful Report

Merci beaucoup Fina pour ta note de 4 étoiles pour Mobile Outfitters! Nous sommes heureux que tu aies eu une très belle expérience chez PSM/SAVE! Cela nous encourage à continuer de fournir le meilleur service à nos clients. Merci encore! Thank you so much Fina for your 4 star rating for Mobile Outfitters! We are happy that you had a great experience at PSM/SAVE! This encourages us to continue providing the best service to our customers. Thanks again!

“Excellent service and great product. My phone drops and I'm not concerned anymore. 😄”

Helpful Report

Thank you so much Kofi for your 5 star rating of Mobile Outfitters! We are so glad to hear that you are pleased with your products and received excellent service. We are glad to have you as one of our loyal customers.

“Very poor & bad experience.. My mobile i phone 14 pro max falls from just 1 feet & the back side of my ohone shattered.. I'm surprised.. Because i paid 6000+ rs & just from 1 feet, my phone back side is shattered. what kind of security to your customers & how can we trust you... Really really unhappy. please do the needful”

Helpful Report

Hello Shijin, We are sorry about your experience. We would like to further assist you, but we will need specific details like phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.

“Pathetic service. Useless product. Could not even last for one month. Staff has no courtesy. They only know to sell their product once and later if you have any complaint then will not even pay attention. This issue I faced in Avenue mall shop. So dont fall in their trap.”

Helpful Report

Hello Sarvesh, Please contact our customer support team directly via email at help@moutfitters.com for assistance. Our team will be happy to help. Thank you!

“Perfect! Service 👌 price is too much”

Helpful Report

Thank you for your glowing 5 star review of Mobile Outfitters! We're thrilled to hear that you enjoy our service. It's always great to have a satisfied customer. We also appreciate your feedback on the prices. Thanks again!

“Service delivery is top notch. The fusion screen is amazing and the warranty even gives it more credence”

Helpful Report

Hi David, We appreciate your 5 star review of Mobile Outfitters. We're so glad to have been able to meet your expectations! Thank you for being a valued customer.

“I would like to express my deepest gratitude for Ms. Millie's kind care and cooperation as she handled my complaint from the beginning globally as she communicated with concerns in Jordan to handle my complaint properly.”

Helpful Report

Thank you so much for your glowing 5 star review of Mobile Outfitters, Yazan! Your appreciation means a lot to us. We strive to provide our customers with great service and we're so glad we were able to provide you with that.

“Awesome products and excellent staff.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are so pleased to know you enjoyed our awesome products and excellent staff. Your kind words mean a lot to us.

“What a great costumer service Millie was very helpful and super supportive and professional You can let go wrong with Mo !!”

Helpful Report

Thank you so much for the 5-star rating, Albik! We're so glad to hear that you had such a great experience with our customer service. Thank you for being a valued Mobile Outfitters customer. We appreciate your patronage!

Mobile Outfitters is rated 4.4 based on 5,080 reviews