Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,079 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service”

Helpful Report

(Singapore) -

Thank you so much Peter for taking the time to rate Mobile Outfitters with a fantastic 5 stars! We truly appreciate your kind words and support. We are thrilled to hear that we were able to meet your expectations. Once again, thank you for choosing Mobile Outfitters, and we hope to serve you again soon.

“I only use Mobile Outfitters for all my devices.”

Helpful Report

(United States Of America) -

Thank you so much Bri for taking the time to leave a wonderful 5-star rating for Mobile Outfitters! We truly appreciate your support and feedback. We're thrilled to hear that you only use Mobile Outfitters for all your devices. Your trust in our products and services means a lot to us. Thanks again for choosing Mobile Outfitters!

“I like how it makes my phone look.”

Helpful Report

(Norway) -

His Belma. Thank you so much for your wonderful 5-star rating of Mobile Outfitters! We truly appreciate your kind words and support. It's fantastic to hear that you are satisfied with our service and that your phone looks amazing with our products. Again, thank you for choosing Mobile Outfitters, and we hope to serve you again in the future!

“The edges of the screen protector I purchased has started to lift up around the screen.”

Helpful Report

Hello Moses. Sorry to hear you are disappointed. Please reach out to our customer care team directly via email at help@moutfitters.com They will be happy to assist you further.

“Whooping pricing but its cool”

Helpful Report

(Ghana) -

Thank you so much, Mike, for taking the time to give Mobile Outfitters a 4-star rating! We truly appreciate your feedback and support. Thank you again for your review and for choosing Mobile Outfitters. We look forward to serving you in the future!

“I made subscription to change mobile protection every time I go they tell me to wait more than 40 minutes which is too much time to wait I never had a chance to replace the protection for my phone”

Helpful Report

Thank you so much for taking the time to share your feedback about your experience with Mobile Outfitters UAE. We are sorry to hear that you are disappointed. If you ever need any further assistance or have any questions, please do not hesitate to reach out to us directly via email at help@moutfitters.com. We are always here to help.

“Great quality and service product”

Helpful Report

(Trinidad And Tobago) -

Thank you so much, Keifa, for your fantastic 5-star rating of Mobile Outfitters! We truly appreciate your kind words and loyalty towards our products and services. We are thrilled to hear that you found our quality and service exceptional. Thank you again for your support, and we look forward to serving you in the future!

“Very satisfied with the products and the service level. I am marketing your products as its really value for money.”

Helpful Report

(Mauritius) -

Thank you so much Heidhel for your fantastic 5-star rating and review of Mobile Outfitters! We truly appreciate your kind words and are thrilled to hear that you are very satisfied with both our products and service level. Once again, thank you for choosing Mobile Outfitters and for recommending our products.

“Service client exceptionnel. Qualité du produit excellent!”

Helpful Report

(Mauritius) -

Thank you so much, Nikita, for your fantastic 5-star rating of Mobile Outfitters! We truly appreciate your support and are thrilled to hear that you had an exceptional customer service experience. We're also delighted that you found the product quality to be excellent! Once again, thank you for your positive feedback. We look forward to serving you again in the future!

“I m a outfitter customer for more then 7 years now. I went to Ajman city center outlet for full body mobile plastic change, but the guy at ajman city center ( UAE) counter name vashnav refused to take my work n says it will take one hour I said ok no problem do it, then again he said it will take 1:30 min, i still said do it, but again he said it will take 1:45 minute n u don’t come before 1:45 minute, finally i told to the guy name vaishnav that its I don’t want to get the job done and I left. This is the very worst experience i got from mobile outfitter guy name vaishnav .”

Helpful Report

We apologize for the inconvenience and ask you to reach out to our Helpdesk directly via email at help@moutfitters.com Our team is happy to help.

“Phone has fallen several times but the Protector is very good and has no scratches”

Helpful Report

(Finland) -

Thank you so much Emmanuel, for giving us a 5-star rating for Mobile Outfitters! We truly appreciate your support and feedback. We are thrilled to hear that you are satisfied with our products. It's great to know that our protector has effectively safeguarded your phone. Thank you once again for choosing Mobile Outfitters. We are grateful to have you as a happy customer!

“Really good”

Helpful Report

Thank you so much, Eemi, for your amazing 5-star rating of Mobile Outfitters! We sincerely appreciate your feedback and are thrilled to hear that you had a really good experience with us. Your support means the world to us and we look forward to serving you again in the future. Thank you once again for choosing Mobile Outfitters!

“Really good”

Helpful Report

“No issues with the service”

Helpful Report

(Philippines) -

Thank you so much, Jayson, for giving Mobile Outfitters a stellar 5-star rating! We truly appreciate your support and are thrilled to know that you had no issues with our service. We're always working hard to exceed our customers' expectations, and your kind words reinforce our commitment. If you ever need anything in the future, please feel free to reach out directly via email at help@moutfitters.com

“The product is very authentic and reliable”

Helpful Report

(Ghana) -

Thank you so much Frederick, for taking the time to give Mobile Outfitters a 5-star rating! We really appreciate your positive feedback and support. Your review means a lot to us! Your satisfaction is our ultimate goal, and your kind words validate our efforts. Once again, thank you for your amazing review and for choosing Mobile Outfitters.

“excellent service”

Helpful Report

(Greece) -

Hi Nikolaos, Thank you so much for your outstanding 5-star rating of Mobile Outfitters! We greatly appreciate your feedback. Thank you once again for choosing Mobile Outfitters, and we look forward to serving you in the future!

“Love your products.”

Helpful Report

Hi Jessica, Thank you so much for your fantastic 5-star rating of Mobile Outfitters! We truly appreciate your support and we are thrilled to hear that you are loving our products.

“Been using Mobile Outfitters for a few years. Tried other products but none can compare.”

Helpful Report

(United States Of America) -

Thank you so much, Leroy, for your fantastic 5-star rating of Mobile Outfitters! We truly appreciate your continued support over the years. It means a lot to hear that you have been using Mobile Outfitters for quite some time and have found no other products that can compare. Thank you once again for your loyalty and support to Mobile Outfitters!

“This is about the pathetic experience I had yesterday (03/16/24), I visited the store in VR mall Chennai, I’m completely satisfied with the product quality, how ever thinking about the service I feel like I was scammed by the person working there. I bought front and back fusion guard for my iPhone 15 and I was charged ₹4200(that is still fine) how ever after placing the guard I was not given a bill, when asked the person said they have registered my mobile numer on the server and a physical bill is not required also the person asked me to transfer money to his personal G-pay number which I did, now I’m thinking without the bill how will I be able to claim any thing? Someone please guide me on the procedure to get a bill for my purchase or is this how things work here in mobile outfitters…”

Helpful Report

Hello Prakash, Our apologies for the inconvenience. Please contact our customer support team directly via email at help@moutfitters.com for further assistance. Thank you.

“I had the original installed on my iphone and my apple watch. During the initial installation and time of purchase they never informed me that if I am to have it replaced- as you guys claim of lifetime replacement- I would have to pay an installation fee. This is false advertisement and in a way scamming people for the sake of getting a sale. I wouldn’t recommend this given that there are cheaper alternatives.”

Helpful Report

Hi Eds, Thank you so much for taking the time to share your experience with Mobile Outfitters. We greatly appreciate your feedback and apologize for any inconvenience you may have encountered during the initial installation of your iPhone and Apple Watch protection. We understand your frustration regarding the lack of information provided about the installation fee for replacements under our lifetime replacement program. We assure you that this is not our intention to mislead customers, and we apologize for any misunderstanding that may have occurred. We would be more than happy to assist you. Please contact our customer Helpdesk directly via email at help@moutfitters.com Once again, we appreciate your honest review and thank you for bringing this matter to our attention. We look forward to hearing from you.

Mobile Outfitters is rated 4.4 based on 5,079 reviews