Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,053 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very nice stuff so friendly nice service And good job I like the new material the thik one If company can reduce the price it will be great Thank You.”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We appreciate your kind words. We are always looking for ways to improve our prices and value for our customers, so thank you for the feedback. We appreciate your support and are glad that you are happy with your purchase. Thank you again!

“It’s very smooth on the screen..”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We really appreciate you taking the time to share your positive experience-- it's great to hear that the you're enjoying your Mobile Outfitters products.

“Very good”

Helpful Report

Thank you Peggy, for giving Mobile Outfitters a 5 star rating! We are incredibly pleased to hear that you had a great experience with our service. We'll keep up the good work! "Very good" indeed!

“Excellent”

Helpful Report

Thank you so much, Arshad, for leaving us your 5 star rating! We sincerely appreciate you taking the time to share your feedback. We are delighted that you found the service with Mobile Outfitters to be excellent!

“It was my first time with fusion coating, from virgin megastore Vendom mall, staff there mobile outfitter was good and I checked dropped test on my phone after fusion coating its perfect even I checked with drop tests from different height, results 10/10 with no scratches on coating even.”

Helpful Report

Thank you so much for giving us a 5 star rating with Mobile Outfitters! We are glad to hear that you had a good experience with our store at the Vendom Mall, and that the fusion coating did its job by protecting your phone so well after dropping it multiple times. We look forward to providing you with excellent services in the future!

“Bubbles are there on screen, I am travelling to india and unable to get time to check with them in Deira city centre. Need your support to change in india.”

Helpful Report

Thank you so much, Vamsi, for taking the time to let us know about your experience with Mobile Outfitters. We're sorry that you had issues with the bubbles on the screen, and appreciate that you took the time to provide feedback. Please reach out to moutfittersindia@gmail.com for further assistance.

“Newly bought my S23 phone need to protect as soon as it came out of the box. Came across this store at bugis junction outlet. Was skeptical about it at first because I've been cheated by plenty of the sales talk end up with bad screen protector. The store manager syafiq was very patience to explain all my enquiries. Thank you.”

Helpful Report

Thank you so much Evie for your 5 star rating of Mobile Outfitters! We appreciate your kind words and that you took the time to shop with us! We are glad that our store manager Syafiq was able to help you and that you were satisfied with his service. We really appreciate it and we hope that you keep us in mind for your future mobile needs!

“Excellent service from Tin & Tim. Sound advice on the products”

Helpful Report

Thank you so much, Edmund, for your 5 star rating of Mobile Outfitters! We're glad that you found our service and products to be excellent. We appreciate your kind words and recommendation! Thank you again.

“Perfect and good service”

Helpful Report

Thanks Jacques for your 5 star rating of Mobile Outfitters! We strive to provide perfect and good service, and we're glad you're finding us to be just that.

“Very friendly and helpful staff, even towards late in the day! Not pushy at all - they listened to my needs, I took a very short walk to consider, went straight back and they tended to the issue within 5 mins.”

Helpful Report

Thank you for sharing your great experience at Mobile Outfitters, Emma! It's wonderful to hear that our staff was very friendly and helpful and that you didn't feel pushed into anything. We really appreciate you taking the time to rate us with a 5 star rating!

“Excellent product and a very kind sales girl who installed protection on my phone in Belgrade. I am very satisfied! I got exactly what I expected.”

Helpful Report

Thank you so much for your kind words, Saša! We are incredibly glad that you were so pleased with the product you purchased and especially with the assistance given to you by our sales girl. It's this kind of customer satisfaction that drives us forward and makes us strive to provide the best possible experience. Thank you for choosing Mobile Outfitters!

“Great service and great experience at the pop Up store in Limassol! Product looks and feels great”

Helpful Report

Thank you, Florian, for your 5 star rating! We are so glad to hear that you had a great service experience and enjoyed your visit to our pop-up store in Limassol. We hope that you continue to be pleased with the product, as well!

“I used the fusion coating on my new Samsung s23 ultra. The screen touch experience is absolutely TERRIBLE. Very unsmooth and rubbery. For that premium price, I would have expected something better. ============================== EDIT: After 2-3 days the touch experience improved a lot. Also I have to mention that I was pleasantly surprised by the MO customer service. After submitting this review, I got contacted by customer service by email and by phone as well. They confirmed that it takes 1-2 days for the protector to "settle/dry" . They also asked me to call them directly in the future if there is any issue and they will do their best to resolve it. To avoid similar situations for future customers, it would be better if the installation technicians make it clear that it will take some time to reach the final state.”

Helpful Report

Thank you so much for taking the time to let us know about your experience with Mobile Outfitters Mustaffa. We sincerely apologize for any negative experience you may have had with the clear coating on your Samsung s23 ultra; that is certainly not what we strive for. We want to make this right for you, so please reach out to us directly via email at help@moutfitters.com and our support team will be happy to help.

“Yap, Very Happy...”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, Shakirin! We really appreciate the kind words and we're so glad you're happy with our services. Thanks again!

“After a few days of using them, your products (for mobile protection) seem to be of high quality. I also appreciate the professional approach and all the expert explanations provided to me by the lady working in Bratislava Avion Shopping Center.”

Helpful Report

Thank you so much for the 5 star rating, Peter! We are so glad to hear that after a few days of using our products for mobile protection, you are happy with the high quality. We appreciate you taking the time to note the professional approach of our staff member at the Bratislava Avion Shopping Center and their expert explanations! It means a lot to us.

“Fast. Well done. Good service.”

Helpful Report

Thank you, Ml, for your 5 star rating of Mobile Outfitters! Glad to know you are a happy customer. We appreciate your support!

“I have to be the clumsiest person when it comes to not breaking my phone. I would go through 4 phones a year, but after getting the fusion cover here I have not once broken my iphone. Cannot recommend this place enough. Product is perfect and customer service is amazing”

Helpful Report

Thank you for your glowing review of Mobile Outfitters, Filip! We are so pleased to hear that you have been able to go from breaking four phones a year to no broken phones since getting our Fusion products. We are delighted that you are so satisfied with our products and customer service. Thank you for your recommendation!

“Very good product.”

Helpful Report

Thank you so much for giving our product a 5-star rating, Stanley! We're so glad to hear that you think it's a very good product. We appreciate your feedback and support!

“The product used is premium and im a repeated customer. Now I had 2 phones wearing Mobile outfitter. I just had my samsung S23 Ultra wrapped 360deg. I hope the company will have templates of skin for Radiomaster controller series in time to come too.”

Helpful Report

Thank you so much for the 5 star rating, Sally! We're glad to hear that you're such a loyal customer of Mobile Outfitters. We appreciate your enthusiasm for our premium products and are thrilled to hear that you got your Samsung S23 Ultra wrapped 360°. We take all customer feedback into consideration, and will certainly look into creating templates for the Radiomaster controller series in the near future. Thank you again for your kind words!

“Just perfect!”

Helpful Report

Thanks so much for the 5 star rating of Mobile Outfitters, Gordana! We're delighted that you find our store "just perfect" and we're so appreciative to have you as our customer.

Mobile Outfitters is rated 4.4 based on 5,053 reviews