Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,053 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

Write Your review

Tell us how Mobile Outfitters made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Muy bueno.”

Helpful Report

Muchisimas gracias Mariana por tu maravillosa calificación de 5 estrellas para Mobile Outfitters. Te apreciamos.

“Hey Mobile Outfitters, Omar here, your customer for the past 4-5 years. Please add more skin designs to your branches in the Middle East and specifically, the United Arab Emirates. I have seen the same collection since then in all the branches in the country. Thanks!”

Helpful Report

Hi Omar, thank you for your 4 star rating! We appreciate your commitment and loyalty in being a customer of ours. We appreciate you sharing your feedback and concerns in the UAE and will pass this along to our design team. Thank you again Omar!

“Muy bueno y muy bonito”

Helpful Report

¡Muchísimas gracias, Jose, por tu calificación de 5 estrellas de Mobile Outfitters! Estamos encantados de que hayas disfrutado de nuestro producto.

“La Garantía del Producto es muy buena”

Helpful Report

Muchas gracias, José, por tu la evaluación de 5 estrellas para Mobile Outfitters. Estamos muy contentos de escuchar que tu experiencia con nuestro producto ha sido una buena. ¡Gracias otra vez!

“MOE Team Very unfortunate that the staff at mobile outfitters are incompetent and does not do the services well. It looks like a scam where sub- standard services and products are provided which forces customer to pay the service charge and screen replacement charge. The screen does not stay for even 2 days which raises question on the brand and services causing inconvenience. Will definitely not recommend mobile outfitters!! Time to re-think your product quality and customer services as even the managers don’t acknowledge and understand what it takes to save a brand and work towards customer satisfaction. Monika”

Helpful Report

Thank you so much for taking the time to share your experience with Mobile Outfitters and we apologize for the inconvenience this has caused. We really appreciate you taking the time to share your feedback with us. We received your email to our Helpdesk at help@moutfitters.com Our representatives are working on providing you a resolution to your inquiry. Again our sincerest apologies for the inconvenience.

“Was very happy with the service unfortunately found a slight mark which turned out to be on my actual phone which wasn’t there before could have happened when they cleaned the screen prior to applying. They changed for me without questioning very professional”

Helpful Report

Thank you so much for your 5 star rating, Jayne! I appreciate you taking the time to share your positive experience. I'm happy to hear that you were pleased with the service and glad that we were able to rectify the issue quickly and efficiently. Your feedback is invaluable to us. Thank you again!

“Service et produits impeccables”

Helpful Report

(Mauritius) -

Thank you so much for your 5 star rating, Dominique! We're so glad you enjoyed our impeccable service and products. We appreciate your kind words.

“Clear and stable durable”

Helpful Report

(Philippines) -

Thank you so much for your 5 star rating of Mobile Outfitters! We are thrilled to hear that you are enjoying your Mobile Outfitters products. Thanks again for your review.

“I got original screen guard installed in 1 plus phone at Prozone Mall, Coimbatore. It has destroyed my mobile back side and camera. The vendor response is very bad. Never install this company products”

Helpful Report

Thank you so much for taking the time to review your recent experience with Mobile Outfitters at Prozone Mall, Coimbatore. We apologize for the issues you have encountered with the screen guard. We understand how frustrating this must be for you. We are sorry we did not meet your expectations and would like to make things right. Please reach out to our customer service desk directly via email at help@moutfitters.com

“Very good service, the staff are very welcoming, always with a smile.”

Helpful Report

(Mauritius) -

Thank you so much, Domitien, for your 5 star rating of Mobile Outfitters! We are so delighted to hear that you had a great experience with our team. It's great to hear that our staff were very welcoming and had a smile on their faces. We appreciate your kind words!

“All of the employee’s are very accommodating especially roy dela torre and julie. Julie is expert and pro she did her job very well when after his fellow worker newbie is done putting a protection she and roy double check and adjusted it and secured properly! It was satisfying to watch that my brandnew iphone 15 mint green is done having full 360 protection, also i really appreciate that they gave me a discount thank you very much roy! 👌 and i hope they maintained a culture of warm and belonging where everyone is welcome!! Stay dedicated and smile! 😁 great job! I hope this company will have a branch at Mall of Asia soon! Please! 🥹😊”

Helpful Report

Thank you, Chris, for your kind words and your 5-star rating for Mobile Outfitters. We really appreciate your recognition of Roy dela Torre and Julie for their excellent work. It's great to hear that you felt welcome and received a discount for your purchase. We look forward to providing our services to more customers like you. Thank you again for your recommendation!

“I have been using the clear coat product for many years on multiple devices for our Company, however on the 02-12-23 had a Note9 done in Gulf City, within less than 24 hours there seem to be lines in the middle of the screen like scratches, visited Trinicity branch today 03-12-23 but nothing could have been done. Additionally i have been using the more priemum product: Fusion but i guess that didnt hold up. Not sure what happened but may have to look for a more durable solution.”

Helpful Report

We appreciate your loyalty and support as a customer for many years and are sorry to hear about your recent experience. Our priority is to ensure that we always provide excellent customer service, so we would love to hear more from you. Please reach out to us directly via email at help@moutfitters.com

“Accomodating staff!”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are delighted to hear that you had a great experience.

“Best of all”

Helpful Report

Thank you Persand for your 5 star rating of Mobile Outfitters, we really appreciate your kind words. Best of all, we look forward to seeing you again next time you need the latest in phone innovations!

“Roy and his staff was very accommodating. Although from the start we already know we’re going to get it, we still feel that welcoming vibe. They assisted all the way and even has explained how to ensure that the product works perfectly.”

Helpful Report

(Philippines) -

Hey John, thanks for the great review! We'll be sure to pass this along to Roy and his staff.

“Scratch free but not oleofobic. Fingermarks sticks to the screen more than on regular screen protectors.”

Helpful Report

Hi Ivan, Thanks for reaching out, and we're sorry to hear about the issues you're experiencing with our film. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Dnt have the name of the lady but she was very pro ! Keep it up👍🏻”

Helpful Report

Thanks for the review, Louella! We're always happy to hear about your experiences at Mobile Outfitters.

“Ukoliko vam je stalo do toga da i nakon sto odnesete uredjaj na “zastitu” isti koristite sa svim funkcijama koje ste imali i pre njihovog “strucnog posla”, onda ipak nemojte da stitite uredjaje na ovaj nacin. Nakon sto sam pokusao da upalim telefon koji je stajao 2h u zastitnoj koverti kako bi se folija “strucno” zalepila, nisam imao uspeha. Telefonu je (valjda) pao sistem. Odneo sam na reklamaciju kod doticnih i nakon nekoliko dana, skoro pa moljenja nekog (valjda) direktora i njegovog obecanja da ce mi popraviti telefon, pa kasnijeg odustajanja jer su na neki nacin ipak “zakljucili” da sam im podmetnuo pokvaren telefon, dobio sam nazad telefon kome je otkazao Face ID. Svi koji koriste apple uredjaje, znaju da takav kvar nema popravku. Inace, njihovi serviseri su otkrili da je pokvarena prednja kamera i flet kabl. Pa su rekli da ce to da poprave, pa su odustali od popravke telefona jer sam im “podvalio”, pa sam na kraju dobio telefon sa podignitim sistemom bez Face ID-a. Ludilo… Uglavnom, ne nasedajte na ovo. Nemaju strucna lica, niko ne proverava telefon kada ga ostavite, pa tako mogu da vam vrate kakav god telefon. A rade sa prilicno skupim uredjajima za prilicno skupe pare.”

Helpful Report

Hi Nikola, Thank you for reaching out, and we're sorry to hear that you're experiencing these issues. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Great Product! 5 star.”

Helpful Report

Hi Abrar, thanks for the review! We hope you continue to enjoy our products.

“Very good product. The look and feel of my phone is amazing!”

Helpful Report

(Norway) -

Hey, Lukas! Thanks for the kind words. We're glad you're enjoying the product!

Mobile Outfitters is rated 4.4 based on 5,053 reviews