Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,099 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The quilety of screen protector is original and is a brand”

Helpful Report

Hi Aziz, We thank you for sharing your feedback with us.

“Cool and very nice staff...”

Helpful Report

Hi Carlo, Thank you for your review. We appreciate your patronage.

“I had Clear-Coat from Mobile Outfitters on my iPhone from close to 3 years ago and when I received the iPad Air 5, the first thing I thought of is to have the same protector for my new tool. The staff members at Bugis Junction Singapore were so careful handling my product and I can see the love they put in for my new possession. Thank you so so much! I highly recommend without hesitation.”

Helpful Report

Hi Serene, Thank you so much for taking the time to share your great review with us! We are always happy to hear stories like these and we are glad you are enjoying your Mobile Outfitters products. We will share your comments with Bugis Junction Singapore. They will be happy to know. Thank you again.

“worst customer service. worst product quality. my experience with them was very bad. I don't recommend the place at all. also it's so overpriced,and you would expect a good customer service and a better product quality with all the money you paid for just a cover, but no it's just bad. their products are very low quality, when you first see the product you think ..oh it has to be so good since they don't stop convincing you that they have the best, most durable covers. they will test it in front of you, and tell you that there is warranty for life and all that nonsense and whatever happens to the covers you won't have to worry about it, that's a lie. what they don't tell you is that their covers Peel off after a few weeks and when you go with your "warranty" they will make you pay shipping for each side(back cover,front cover and sides) which is nearly the same price you paid the first time. The manager in jordan is kind of a scammer, he'll stop answering if he knows you want to fix the cover or refund it because it peeled off. I went to their store the other day the manager wasn't there, while I was standing waiting for an explanation, 3 other customers came in and they also had the same issues. anyway never give them your trust or your phone,they will always disappoint you. I'm sorry for all the people who got scammed as I did. Just in case you think I'm just a mad customer and I'm overreacting, I've attached some screenshots from their Facebook page. Have a good day.”

Helpful Report

Hello Adnan, We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“The coat does not stay for a long time and needs to be changed on a quarter basis which is not good .”

Helpful Report

Hi Sumit, We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Am very happy”

Helpful Report

Hi Mohammad! It makes us happy to know you are happy.

“I didn't think so it is a good quality even service quality is very bad, my experience with staff in deira City centre dealing way it is more than bad,”

Helpful Report

Hello Ayman, Please allow us to apologize for the issue you have detailed in your review. We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“I am so impressed with Fusion! Best product ever!”

Helpful Report

Hi Ilan, That's awesome to hear! Glad you are enjoying your products.

“I am so impressed with Fusion! Best product ever!”

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So glad to hear!

“The front protection matte for Galaxy S 22 Ultra started peeling off from the very next day. Though I complained no solution yet.”

Helpful Report

First and foremost, please allow us to apologize for the issue you have detailed in your review. We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“I'm a loyal customer for more than 3 years or more, and the first thing to do after purchasing a phone is to do yourself a favor and pass by mobile outfitters to protect your screen. Quality materials and peace of mind.”

Helpful Report

Hi Kristo, Thank you so much for taking the time to share your feedback with us! We are always happy to hear stories like these and we are glad you are enjoying your Mobile Outfitters products. Thank you for being a loyal customer!

“Super servis”

Helpful Report

Hi Karin, We do try our best in providing great customer service. I'm so glad we were able to provide you with that. Thank you for your patronage.

“I use on all of my devices. Great protection at reasonable prices”

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“I use on all of my devices. Great protection at reasonable prices”

Helpful Report

Hi Jean Pierre, Thank you for taking the time to share your review with us. We appreciate your patronage.

“I am very much impressed with the products and the installation.”

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Hi there, We are happy to hear! Thank you for leaving your review. We greatly appreciate it.

“Good approach”

Helpful Report

Hi Vairadurai, Thanks, glad to hear!

“Hi Team, Although, initially I was quite upset to have issues in first two weeks of service. I am adding my previous review as well just to share that issue was resolved with great customer service team and I am here to say that awesome follow up done on the issue happened with me. It was resolved then and there with utmost assurance and service. Keep it up Team. Previous Issue below: “Pathetic Service and product quality - I will try not to recommend anyone for this service. Please contact me at +91-9811122645 I will explain in detail the complete scenario.” Read Mobile Outfitters Reviews We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.”

Helpful Report

So happy to hear this Amit!

“Staff was friendly and helpful. I would have preferred more designs though. Perhaps you can consider floral designs for your personalisation options?”

Helpful Report

Hello Mrs Tan, Thank you for your feedback. We will take this into consideration as we are always looking for ways to improve and better serve our customers.

“High priced, but it keeps coming off and gets bubbles. I finally took it off entirely and replaced with another one.”

Helpful Report

Hello AD, First and foremost, please allow us to apologize for the issue you have detailed in your review. We are so sorry to hear that we have disappointed you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Excellent products! Prices can be lower.”

Helpful Report

Hi Gary, We want to thank you for your feedback. I have shared it with our team as we always look for better ways to improve and serve our customers.

Mobile Outfitters is rated 4.4 based on 5,099 reviews