Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,082 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,082 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the fusion coating on my new Samsung s23 ultra. The screen touch experience is absolutely TERRIBLE. Very unsmooth and rubbery. For that premium price, I would have expected something better. ============================== EDIT: After 2-3 days the touch experience improved a lot. Also I have to mention that I was pleasantly surprised by the MO customer service. After submitting this review, I got contacted by customer service by email and by phone as well. They confirmed that it takes 1-2 days for the protector to "settle/dry" . They also asked me to call them directly in the future if there is any issue and they will do their best to resolve it. To avoid similar situations for future customers, it would be better if the installation technicians make it clear that it will take some time to reach the final state.”

Helpful Report

Thank you so much for taking the time to let us know about your experience with Mobile Outfitters Mustaffa. We sincerely apologize for any negative experience you may have had with the clear coating on your Samsung s23 ultra; that is certainly not what we strive for. We want to make this right for you, so please reach out to us directly via email at help@moutfitters.com and our support team will be happy to help.

“Yap, Very Happy...”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, Shakirin! We really appreciate the kind words and we're so glad you're happy with our services. Thanks again!

“After a few days of using them, your products (for mobile protection) seem to be of high quality. I also appreciate the professional approach and all the expert explanations provided to me by the lady working in Bratislava Avion Shopping Center.”

Helpful Report

Thank you so much for the 5 star rating, Peter! We are so glad to hear that after a few days of using our products for mobile protection, you are happy with the high quality. We appreciate you taking the time to note the professional approach of our staff member at the Bratislava Avion Shopping Center and their expert explanations! It means a lot to us.

“Fast. Well done. Good service.”

Helpful Report

Thank you, Ml, for your 5 star rating of Mobile Outfitters! Glad to know you are a happy customer. We appreciate your support!

“I have to be the clumsiest person when it comes to not breaking my phone. I would go through 4 phones a year, but after getting the fusion cover here I have not once broken my iphone. Cannot recommend this place enough. Product is perfect and customer service is amazing”

Helpful Report

Thank you for your glowing review of Mobile Outfitters, Filip! We are so pleased to hear that you have been able to go from breaking four phones a year to no broken phones since getting our Fusion products. We are delighted that you are so satisfied with our products and customer service. Thank you for your recommendation!

“Very good product.”

Helpful Report

Thank you so much for giving our product a 5-star rating, Stanley! We're so glad to hear that you think it's a very good product. We appreciate your feedback and support!

“The product used is premium and im a repeated customer. Now I had 2 phones wearing Mobile outfitter. I just had my samsung S23 Ultra wrapped 360deg. I hope the company will have templates of skin for Radiomaster controller series in time to come too.”

Helpful Report

Thank you so much for the 5 star rating, Sally! We're glad to hear that you're such a loyal customer of Mobile Outfitters. We appreciate your enthusiasm for our premium products and are thrilled to hear that you got your Samsung S23 Ultra wrapped 360°. We take all customer feedback into consideration, and will certainly look into creating templates for the Radiomaster controller series in the near future. Thank you again for your kind words!

“Just perfect!”

Helpful Report

Thanks so much for the 5 star rating of Mobile Outfitters, Gordana! We're delighted that you find our store "just perfect" and we're so appreciative to have you as our customer.

“more than two years with them. good choice.”

Helpful Report

Thank you so much for the 5 star rating, Juraj! We're glad to hear you've been a Mobile Outfitters customer for more than two years - it's been a great choice for you!

“Good Services and good price”

Helpful Report

Thanks for your five-star rating of Mobile Outfitters, Yudi! We are pleased to hear that you enjoyed our good services and prices and appreciate you taking the time to leave your review!

“Mau claim sdh nunggu sambil sampe makan kurang lebih hampir satu jam lalu pas petugasnya datang ternyata istirahat hrs nunggu satu jam lagi total hrs nunggu 2 jam apakah servicenya hrs seperti itu”

Helpful Report

“Customer service is good. Price is on high side, to maximise price efficiency, replace your screen protector every month”

Helpful Report

Thank you so much, Eugene, for your 5-star rating of Mobile Outfitters! We're so happy to hear that our customer service is up to your standards. Thanks again for the review!

“Not upto the mark product and service.. please do not opt for Mobile outfitters products..”

Helpful Report

Hi! Thank you so much for taking the time to provide feedback about your experience with Mobile Outfitters. We apologize that our product and service were not up to your expectations. We hope to make things better moving forward - could you please email us at help@moutfitters.com and tell us a bit more about what wasn’t up to your standards, and how we can make it better? We are eager to improve, and sincerely appreciate your help. Thank you again!

“Excellent customer service. Had a s4 watch screen protector applied. Would definitely recommend.”

Helpful Report

Thank you so much for the 5 star rating of Mobile Outfitters Justin! We are so happy to hear that our customer service was excellent and that you had a great experience with us! We are glad to know that you would recommend us to others and we really appreciate you giving us your feedback!

“Awesome product! Best screen protector I have seen so far.”

Helpful Report

Thank you so much for the 5-star rating, Patrick! We appreciate you taking the time to leave us a positive review - we strive to provide our customers with awesome products! We're so glad you were happy with your screen protector - it's definitely one of the best around!

“I applied it on my phone from Kochi, India. Within 4 months of Installation, the film started coming off from the corners. Since it had lifetime warranty i took it to their outlet. The response i received from store were horrible. They are asking for extra charges for replacing the film. If charges are applicable, then how can we define it as warranty? Never ever recommend to anyone. Even the low quality film will last 6 months on my phone. Here in India i can get low quality films for Rs.300. This film i have applied for Rs.2200, thinking that it got lifetime warranty. And they are demanding Rs.420 as extra charges for claiming the warranty. If this is the case its always better to get low quality films for 300. This is what we call organized looting.”

Helpful Report

“Awesome service by the lady behind the counter. Polite and cheerful.”

Helpful Report

Thanks for the 5-star rating, Thomas! We are delighted to hear that you had an awesome experience with the lovely lady at our store. We strive to provide excellent customer service and it's great to hear that it was delivered. Thank you for recommending us!

“A reliable device protector”

Helpful Report

Hi Mohd, We really appreciate your kind words and 5 star rating. We take great pride in providing the best device protection experience our customers can find, so it's great to hear it resonates with you! Thank you for choosing Mobile Outfitters, a reliable device protector.

“Can't tell that I have a protector on my screen. The best I have seen yet!!”

Helpful Report

Thanks a lot, Kwamena, for your wonderful 5-star rating of Mobile Outfitters! We're glad that you can't tell the protector is on your screen since that means it's working really well! We really appreciate your kind words.

“I think finally I found the perfect screen protector for my Iphone.It's really robust and strong < will definitely keep my mobile safe.”

Helpful Report

Hi Siva, Thank you so much for your five star rating! I'm glad to hear that our Mobile Outfitters products are perfect for your needs; it's great that our screen protector will keep your mobile safe. I'm glad you found the perfect match for your phone!

Mobile Outfitters is rated 4.4 based on 5,082 reviews