Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,054 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Hi Anwar, Thanks for sharing. Happy to hear we were able to provide you with the excellent service you deserve as our customer.

“Great quality of product and excellent service. #MobileOutfittersQatar”

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Hi Hendali, Thank you for sharing your experience at Mobile Outfitters Qatar! We appreciate you.

“Good service and politeness”

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Hi Nazib, Thank you so much for taking the time to share your positive feedback with us! Thank you for being our customer.

“Servicii de calitate personal amabil și mult profesionalism”

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Hi Andrei, Happy to hear that the staff at the location provided you with professional and friendly service

“Hi, Kudos to TEAM IBN. They were patiently attending my demand. The Filipino and the African Guy were cheerful and attentive. Worth the monies. Ta”

Helpful Report

Hi Yu, Glad to know you had an enjoyable customer experience with the IBN team.

“The quality is good, but I hope if the company would give the loyal customers some discounts or offers. I've done 7 different phones with them each time costs over 220 AED, but they always charger me full price”

Helpful Report

Hello Tareq, Thank you for your review. We appreciate your feedback. Customer satisfaction is important to us please reach out to us directly at help@moutfitters.com we would like to learn more about your concern.

“Great Service”

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Hi there! Thank you so much for taking the time to share your positive feedback with us!

“Team dubai mall are friendly”

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Hi Ernie, So happy to hear that you had a friendly experience with the Team at Dubai mall!

“Good reception and service.”

Helpful Report

Hi Ibrahim, Thank you for posting your review. Glad to hear you received a good reception and service.

“VERY GOOD QUALITY”

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Hi Ferdinand, Thank you for sharing your feedback with us! We're glad you love your Mobile Outfitters product!

“I liked the result at first, but then i have noticed no matter how many times i change the screen protector it keeps on peeling off. I have upgraded to the full glass protection from front and back but still no use. I even put in the cover support one too and still no use.”

Helpful Report

Hi Jeffrey, We are sorry to hear that you are disappointed. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“Som spokojná s produktom, obsluhou a aj so servisom.”

Helpful Report

Hi Silvia, We are happy to hear that you are satisfied with the product and service you received. Thanks for being our customer.

“Superb product, Highly recommended for your smart phone, laptops, watches etc.. It's peace of mind..”

Helpful Report

Hi Dhananjay, Thank you for entrusting all your mobile devices to us. We are happy to have you as our customer!

“It’s really good ! Thanks a lot”

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Hi Kumar, You are so welcome!

“Very happy with the product and service provided. My phone looks better and feels safer to handle now with the bumper and the textured vinyl applied”

Helpful Report

“To early to give a better review as its only been 2 days since I've had the product on my phone. Customer service was great. We were able to get a discount. I can't comment on delivery, returns or refunds.”

Helpful Report

“I've had my fusion screen since 2020. But it started to crack in one place now it has bubbled all over and collected dirt under it. I can barely see my phone screen. I went to fountaingate booth yesterday but I need the receipt or they said they would accept my bank statement for when I purchased. I found that bank statement and I am going there today. I hope I am not put off again today. They tried to say I must have taken it off myself. As if anyone would do that with a screen that is meant to have a lifetime guarantee. I am not a liar. So, we will see today if they replace it.”

Helpful Report

Hello Coral, We are sorry about your experience at the location. We would like to further assist you, but we will need specific details like phone number, receipt, order number, etc. Because we need this confidential information and want to respect your privacy, please email our helpdesk directly at help@moutfitters.com so that we can assist you! We look forward to hearing from you soon.

“I been to you franchisee in bahrain i been Scammed and humiliated of the way i been treated My issue is i used to have an iphone 12 and for some reason my phone back side had cracked luckily my phone is insured i took it to the insurance and the upgraded my device to 13 pro so i went back to your reseller to fix a sticker the claimed you should have iphone 12 so i said i would to fix sticker for the 13 and i bring an iphone 12 to fix sticker so the guy at kiosk said bring any iphone 12 and i fix it And when i came the next visit the didnt attend my claim 1st 2nd the guy said how promised you we fix a sticker i said the guy who was here He asked is it the philpino guy he left our company which means in way we wont do what the guy promised and you are supposed to pay again 😡 its really frustrating we say something and it turns to false statement and it didn’t stop here the promised a supervisor will contact you after five visits a supervisor contacted me with no solution yet … is this how your brand represented in bahrain”

Helpful Report

Hello Abdulaziz, We are sorry to hear that we have disappointed you. We pride ourselves on great products and customer service and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. Again, we apologize for the inconvenience. We look forward to hearing from you soon.

“So far the staff are friendly but I got email for the electronic receipt and click email link , it led to hubspot. So i need to save my receipt manually”

Helpful Report

Hi Teuku, If you need assistance please reach out to our customer service helpdesk directly via email at help@moutfitters.com They be more than happy to assist you with your receipt and product registration.

“Great work friendly staff. Bob Great guy”

Helpful Report

Hi Jasal, Thank you for sharing with us. We will let Bob know. We are happy to have you as our customer.

Mobile Outfitters is rated 4.4 based on 5,054 reviews