Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,053 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got Scammed at Packages Mall Mobile Outfitters Pakistan (Mobile Outfitters Packages Mall Branch). Please be aware! I fell into deceiving demos and lifetime warranty promise of mobile protector (clear coat) by them at their packages stall and paid 10K PKR in a hope that my mobile will be safe and i don’t have to change screen protector after every few months. But to my surprise, the protector started peeling/falling off on its own within a few weeks and turned out to be 3rd quality. Visited stall with a complaint today and they had a very different attitude today. Demanded 3k more for a replacement. So what is lifetime warranty then? ‘This means we will do cheaper replacement all your life when you will visit us again once previous protector fells off’ 😂 And simply refused to be of any help!! What a shame!! Please be aware and don’t fall for this scam!!”

Helpful Report

Hi Sohail, We are sorry to hear that you are disappointed with the quality of our product. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you.

“I am so happy I used screen protection from Mobile outfit. It is protect my phone”

Helpful Report

Thanks for the great review, Hanan! 😎📱

“Mot its more secure from any scratches”

Helpful Report

(Kuwait) -

Thank you for the excellent 5 star rating of Mobile Outfitters, Ronald! We're happy to hear that you appreciate our services.

“Love this product! Best protector for my new iphone 15!”

Helpful Report

(Norway) -

Thanks for the 5 star rating, Sten! We really appreciate that you love the Mobile Outfitters product and think it's the best protector for your new iPhone 15!

“Maybe it’s too big versus other phone cases.”

Helpful Report

Thank you for the 4 star rating, Danny! We understand that maybe it’s too big versus other phone cases, and apologize for the inconvenience caused. We are open to any suggestions that could possibly make your experience with us more enjoyable.

“..........”

Helpful Report

(Norway) -

Thank you Chelimandra for your 5 star rating of Mobile Outfitters! We truly appreciate it!

“No joke. I was reluctant to spend €70 but at this point I would have broken my phone at least 7 or 8 times. I have managed the break a CAT rugged phone as well. If you are prone to destroying things you own, getting your phone armor is a no brainer.”

Helpful Report

(Croatia) -

Thank you so much for the 5 star rating, Toni! We really appreciate your feedback. We understand how important it is to keep your devices protected, and we're so glad you found Mobile Outfitters products to be the perfect solution!

“Perfect screen protection and lifetime warranty that is valid worldwide. I recommend Mobile Outfitters and their services 🙂”

Helpful Report

(Norway) -

Thank you so much for your 5 star rating, Tomas! We really appreciate it, and we are so glad that you are enjoying your Mobile Outfitters products. Thank you for your patronage.

“Smooth and efficient ...courteous and speedy service...finger print is ok though with a slight press.....touch sensitivity is super..worthy of price...happy so far...”

Helpful Report

Thank you so much for the 5 star rating of Mobile Outfitters! We appreciate your kind words about our smooth and efficient, courteous and speedy service. It's always gratifying to hear that our products are worth their price, and we're glad you're happy so far!

“I used to apply a little comparitively high priced screen guard, ₹800 one which did not used to get set up in front of me and used to take a while to get fixed, it did not have fingerprint capability but was properly fixed, and used to be neat. At mobile outfitters I have to pay one time fee of over ₹2000 then later on ₹450? It is strong actually, I dropped my phone by mistake and noticed nothing happened to either the screen guard or the phone perhaps earlier for which the previous screen guard would have showcased a visibly of breakage. I did doubt mobile outfitters when their spray was being applied when the phone was on and I noticed some cliches for that (actually my phone was having a screen display problem and had used another third party service like buzzmeeh and later on saw they have very high negative rating on the internet with probably some FIRs against them as well...) , I'm probably rating it at that because for some reason I feel the service, the perfect fitting (when I first came the screen guard was placed over the camera, they just fit it again though not charging me), the neatness, the thorough satisfaction of paying so much or joining them for long lacks the trust maybe 🤔, but as an advantage I'm told that of the only branch they have in Hyderabad, is pretty close by to my place and is therefore convenient...”

Helpful Report

Thank you so much, Gunank, for your feedback for Mobile Outfitters! We look forward to serving you again in the future. If you ever need any help, please don't hesitate to reach out. We're here for you!

“Just recently installed will update on a few weeks”

Helpful Report

Thank you, Verly, for your five-star rating of Mobile Outfitters! Looking forward to your feedback. Please email us at help@moutfitters.com We are happy to help.

“Sales guy at MCC wasn’t interested in selling. Appeared irritated and rushed. I wasn’t given an experience to check out different options. I approached the kiosk opposite Carefour approx 11a on 5th Nov 23”

Helpful Report

Hello Joseph, We are sorry to hear that you are disappointed. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Amazingly good, and soft to touch Recommended!👍”

Helpful Report

(Norway) -

Thank you for the fantastic 5 star rating, Åge! We really appreciate your great feedback on Mobile Outfitters! We're thrilled to hear that you highly recommend it 👍

“A realiable screen protector. Maybe can create a member system. Customer will sure comes back to get a screen protector when they change phone. But of course it must come with a discount.”

Helpful Report

Thank you for your 5-star rating of Mobile Outfitters! We appreciate your kind words and support. As each location is individually owned and operated it would be up to the individual location to consider creating a member system, as you suggest. We appreciate and Thank you for your feedback! This is good to know.

“Appreciate great service and high quality”

Helpful Report

Thank you very much for your 5 star rating of Mobile Outfitters! We are so pleased that you appreciate our great service and high quality. We appreciate your patronage.

“Great Service. Quality Products. Value for money. Kudos! 👏”

Helpful Report

(United Arab Emirates) -

Thank you so much, Bryan, for your 5-star rating of Mobile Outfitters! We really appreciate you taking the time to share your feedback with us and we're so glad that you have enjoyed our great service, quality products, and value for money.

“👍🏼👍🏼👍🏼👍🏼👍🏼😊😊😊😊😊”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters, Esteban! We really appreciate your support!

“The product and service is pathetic, I had bought matte and visited the store for some 6-7 time to get it sorted . But the issue still there , after 10-15 days the sheet is sliding out and asking to pay as it crossed a week..”

Helpful Report

Thank you for taking the time to share your experience with Mobile Outfitters. We sincerely apologize for the problems you encountered and any inconvenience it has caused. We would like to understand further what went wrong and how we could improve. Would you be able to share more details with us about the issue you experienced? Please contact us directly via email at help@moutfitters.com

“Good customers care , aweseome service and what like the most is the International warranty.”

Helpful Report

Thank you Isabelle for your glowing 5-star review of Mobile Outfitters! We appreciate your recognition of our good customer care and awesome service. We are very pleased to have your satisfaction!

“aweseome service and what like the most is the International warranty.”

Helpful Report

Thank you so much for your 5-star rating of Mobile Outfitters, Mukund! We’re so glad to hear that you had an awesome service experience with us. We really appreciate your kind words and hope to serve you again in the future!

Mobile Outfitters is rated 4.4 based on 5,053 reviews