Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,079 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Veldig bra produkt”

Helpful Report

(Norway) -

Takk for din 5-stjerners vurdering av Mobile Outfitters! Vi setter stor pris på din gode tilbakemelding, og er glad for at du synes det var et veldig bra produkt. Tusen takk! Thank you for your 5 star rating of Mobile Outfitters! We really appreciate your good feedback, and are glad that you think it was a very good product. Thank you very much!

“i happy to see my phone how its safe using the products.”

Helpful Report

Thank you for your 5 star rating of Mobile Outfitters! We are delighted that you love your Mobile Outfitters products and that you are happy. We appreciate your feedback.

“Loved the customer service. Also loved the durability of the product.”

Helpful Report

Thank you so much for the 4 star rating, Emmanuel! We are so glad to hear that you had a great experience with Mobile Outfitters and were happy with the customer service and the durability of the product. We really appreciate you taking the time to share your feedback!

“Fantastic product and I received a solid 5 stars customer service. I will definitely recommend same to all my friends and family”

Helpful Report

Thank you so much for the 5 star rating of Mobile Outfitters, Francine! I'm so pleased to hear that not only were you satisfied with our product but also with our customer service. It's fantastic to hear you will recommend us to your friends and family. Thank you!

“Highly recommended”

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Thanks for the 5 stars Macky! We really appreciate your high rating of Mobile Outfitters. We appreciate your recommendation.

“Muy bueno.”

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Muchisimas gracias Mariana por tu maravillosa calificación de 5 estrellas para Mobile Outfitters. Te apreciamos.

“Hey Mobile Outfitters, Omar here, your customer for the past 4-5 years. Please add more skin designs to your branches in the Middle East and specifically, the United Arab Emirates. I have seen the same collection since then in all the branches in the country. Thanks!”

Helpful Report

Hi Omar, thank you for your 4 star rating! We appreciate your commitment and loyalty in being a customer of ours. We appreciate you sharing your feedback and concerns in the UAE and will pass this along to our design team. Thank you again Omar!

“Muy bueno y muy bonito”

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¡Muchísimas gracias, Jose, por tu calificación de 5 estrellas de Mobile Outfitters! Estamos encantados de que hayas disfrutado de nuestro producto.

“La Garantía del Producto es muy buena”

Helpful Report

Muchas gracias, José, por tu la evaluación de 5 estrellas para Mobile Outfitters. Estamos muy contentos de escuchar que tu experiencia con nuestro producto ha sido una buena. ¡Gracias otra vez!

“MOE Team Very unfortunate that the staff at mobile outfitters are incompetent and does not do the services well. It looks like a scam where sub- standard services and products are provided which forces customer to pay the service charge and screen replacement charge. The screen does not stay for even 2 days which raises question on the brand and services causing inconvenience. Will definitely not recommend mobile outfitters!! Time to re-think your product quality and customer services as even the managers don’t acknowledge and understand what it takes to save a brand and work towards customer satisfaction. Monika”

Helpful Report

Thank you so much for taking the time to share your experience with Mobile Outfitters and we apologize for the inconvenience this has caused. We really appreciate you taking the time to share your feedback with us. We received your email to our Helpdesk at help@moutfitters.com Our representatives are working on providing you a resolution to your inquiry. Again our sincerest apologies for the inconvenience.

“Was very happy with the service unfortunately found a slight mark which turned out to be on my actual phone which wasn’t there before could have happened when they cleaned the screen prior to applying. They changed for me without questioning very professional”

Helpful Report

Thank you so much for your 5 star rating, Jayne! I appreciate you taking the time to share your positive experience. I'm happy to hear that you were pleased with the service and glad that we were able to rectify the issue quickly and efficiently. Your feedback is invaluable to us. Thank you again!

“Service et produits impeccables”

Helpful Report

(Mauritius) -

Thank you so much for your 5 star rating, Dominique! We're so glad you enjoyed our impeccable service and products. We appreciate your kind words.

“Clear and stable durable”

Helpful Report

(Philippines) -

Thank you so much for your 5 star rating of Mobile Outfitters! We are thrilled to hear that you are enjoying your Mobile Outfitters products. Thanks again for your review.

“I got original screen guard installed in 1 plus phone at Prozone Mall, Coimbatore. It has destroyed my mobile back side and camera. The vendor response is very bad. Never install this company products”

Helpful Report

Thank you so much for taking the time to review your recent experience with Mobile Outfitters at Prozone Mall, Coimbatore. We apologize for the issues you have encountered with the screen guard. We understand how frustrating this must be for you. We are sorry we did not meet your expectations and would like to make things right. Please reach out to our customer service desk directly via email at help@moutfitters.com

“Very good service, the staff are very welcoming, always with a smile.”

Helpful Report

(Mauritius) -

Thank you so much, Domitien, for your 5 star rating of Mobile Outfitters! We are so delighted to hear that you had a great experience with our team. It's great to hear that our staff were very welcoming and had a smile on their faces. We appreciate your kind words!

“All of the employee’s are very accommodating especially roy dela torre and julie. Julie is expert and pro she did her job very well when after his fellow worker newbie is done putting a protection she and roy double check and adjusted it and secured properly! It was satisfying to watch that my brandnew iphone 15 mint green is done having full 360 protection, also i really appreciate that they gave me a discount thank you very much roy! 👌 and i hope they maintained a culture of warm and belonging where everyone is welcome!! Stay dedicated and smile! 😁 great job! I hope this company will have a branch at Mall of Asia soon! Please! 🥹😊”

Helpful Report

Thank you, Chris, for your kind words and your 5-star rating for Mobile Outfitters. We really appreciate your recognition of Roy dela Torre and Julie for their excellent work. It's great to hear that you felt welcome and received a discount for your purchase. We look forward to providing our services to more customers like you. Thank you again for your recommendation!

“I have been using the clear coat product for many years on multiple devices for our Company, however on the 02-12-23 had a Note9 done in Gulf City, within less than 24 hours there seem to be lines in the middle of the screen like scratches, visited Trinicity branch today 03-12-23 but nothing could have been done. Additionally i have been using the more priemum product: Fusion but i guess that didnt hold up. Not sure what happened but may have to look for a more durable solution.”

Helpful Report

We appreciate your loyalty and support as a customer for many years and are sorry to hear about your recent experience. Our priority is to ensure that we always provide excellent customer service, so we would love to hear more from you. Please reach out to us directly via email at help@moutfitters.com

“Accomodating staff!”

Helpful Report

Thank you so much for your 5 star rating of Mobile Outfitters! We are delighted to hear that you had a great experience.

“Best of all”

Helpful Report

Thank you Persand for your 5 star rating of Mobile Outfitters, we really appreciate your kind words. Best of all, we look forward to seeing you again next time you need the latest in phone innovations!

“Roy and his staff was very accommodating. Although from the start we already know we’re going to get it, we still feel that welcoming vibe. They assisted all the way and even has explained how to ensure that the product works perfectly.”

Helpful Report

(Philippines) -

Hey John, thanks for the great review! We'll be sure to pass this along to Roy and his staff.

Mobile Outfitters is rated 4.4 based on 5,079 reviews