Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,052 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,052 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and product so far!!”

Helpful Report

Thank you so much, Karina, for your outstanding 5-star rating of Mobile Outfitters! We greatly appreciate your feedback and we are thrilled to hear that you are satisfied with our service and product. Your support means a lot to us. We look forward to serving you again soon!

“I bought a fusion impact protection in Dubai and got it replaced once in oman . I was told I would have to pay 21 aed or 2.1 OMR for full body replacement : the gentleman in Oman removed the side protection and later said they don’t have stock . Now nobody accepts to replace it ; more importantly I am in cairo and went for a replacement . The lady asked me to pay 690 plus 220 egp for replacing front and back with sides which is absurd ( mall of Arabia cairo ) . Unfortunately the front was coming off so I got it done for now . Kindly tell me the correct pricing I will be in Dubai and will get the rest of the sides changed”

Helpful Report

Hello Sarif. Thank you so much for taking the time to provide us with feedback about your experience with our Mobile Outfitters service. We truly appreciate your input, as it helps us in improving our services for all our valued customers. We sincerely apologize for the inconvenience and frustration you encountered during your replacement process in Oman and Cairo. We understand how disappointing it can be. Please contact our customer care team directly via email at help@moutfitters.com We hope to hear from you so that we can assist you further.

“A watch is bought so that we can work out in peace. When we work out we can’t make sure where we will knock the watch or how. I am not saying anything about the quality. But within 3 days of applying . It has come out on one side. And that isn’t something I would want to pay for again. There isn’t any difference between what we pay for with you and something we buy outside for Rs. 100 or Rs. 200. I would think twice before doing something for my watch with you again.”

Helpful Report

Hello Kashi. Thank you so much for taking the time to provide us with your valuable feedback about your experience with Mobile Outfitters. We genuinely appreciate customers like you who share their thoughts with us. We sincerely apologize for the inconvenience you have faced with our product. Please contact our customer care team directly via email at help@moutfitters.com Thank you once again for your feedback, and we look forward to hearing from you soon.

“service gd, explain well and gd price”

Helpful Report

(Singapore) -

Thank you so much Corena, for taking the time to rate Mobile Outfitters with 5 stars! We truly appreciate your positive feedback. We look forward to serving you again in the future!

“My phone looks like new!!!”

Helpful Report

(Norway) -

Hi Nilsen! Thank you so much for taking the time to leave us a fantastic 5-star rating for Mobile Outfitters! We truly appreciate your support and are thrilled to hear that you had such a positive experience with us. "My phone looks like new!!!" Your words put a big smile on our faces and motivate us to continue delivering excellent service and products that meet your satisfaction. We're thrilled to know that we were able to make your phone look brand new again.

“My phone looks like new!!!”

Helpful Report

“Great quality! Best customer care!”

Helpful Report

“Very bad experience as I am using outfitters products from last 6years but i am sorry to say now they are not providing good quality and services.. two days ago went to their outlet for iPhone 12pro max bumper cover replacement. The cover which they provide me is very low quality and even not fitted on mobile, yesterday i visited again for asking to replace it as its not fitted properly but he firstly misbehaved and refused to provide another one.. ask me to give additional money for new replacement I will never recommend anyone to buy Outfitters products From Oman Muscat”

Helpful Report

Thank you Wasim, for taking the time to share your feedback about your experience with Mobile Outfitters Oman. We apologize for the quality and service issues you encountered during your recent visit to our outlet. We sincerely apologize for any inconvenience caused. Please contact our customer care team directly via email at help@moutfitters.com Please do not hesitate to reach out to us directly so that we can work towards resolving this matter.

“We purchased fusion full body protection for my phone in January 2023. Recently the cover was dirty and it came out. When we approached the shop in Omans Avenues Mall, Muscat from where we purchased it, we were refused the replacement stating they want the full old cover. The shop staff was talking very rudely and their behaviour was not acceptable.”

Helpful Report

Hello Mathen. Thank you for taking the time to provide us with your feedback regarding your experience with Mobile Outfitters Oman. We genuinely appreciate your feedback and apologize for any inconvenience caused. Please contact our customer support team directly via email at help@moutfitters.com Once again, thank you for bringing these issues to our attention. We look forward to hearing from you soon and resolving any concerns you may have.

“Good collabration and fun. Nice products and info too”

Helpful Report

Thank you so much, Ahsan, for your fantastic 5-star rating of Mobile Outfitters. It was great meeting yo at the Norway Campus Event. We sincerely appreciate your support and kind words. Good collaboration and fun are at the heart of what we do, and it's great to hear that you had such a positive experience. We strive to provide our customers with top-notch products and relevant information, and we're delighted to know you found them to your liking. Your feedback means the world to us. We look forward to serving you again soon!

“Fantastic product”

Helpful Report

Thank you so much Usman, for taking the time to leave us a glowing 5-star rating for Mobile Outfitters! We sincerely appreciate your support and are thrilled to hear that you had such a fantastic experience with our product. We strive to provide the best quality products and exceptional customer service, so knowing that we met your expectations is truly rewarding. Your satisfaction means the world to us, and we look forward to serving you again in the future.

“best place, that i visited during this event. all the employees are very nice and fun”

Helpful Report

(Norway) -

Thank you so much, Ahmad, for giving Mobile Outfitters a fantastic 5-star rating! We really appreciate your kind words and are delighted to hear that we were the best place you visited during the Norway Campus event. It means a lot to us that you found our employees to be very nice and fun. We strive to create a welcoming and enjoyable experience for all our customers. Thank you once again for your support and we look forward to serving you again in the future!

“The staff in Market Market branch are very friendly, professional and patient in answering all of my questions. They are thorough in installing the screen protection.”

Helpful Report

Hi Judith! Thank you so much for taking the time to rate Mobile Outfitters with 5 stars! We truly appreciate your positive feedback and are thrilled to hear about your experience at our Market Market branch. Your kind words about our staff being friendly, professional, and patient in answering all of your questions really mean the world to us. Once again, thank you for choosing Mobile Outfitters and for sharing your satisfaction with us. We look forward to serving you again in the future!

“To Bala at NEX (Singapore) who assisted me on 19th May 2024.- thank you for your help today ! Appreciate your professionalism and assurance in customer service.”

Helpful Report

(Singapore) -

Thank you Ben for your 5-star review! We sincerely appreciate your support and it brings us great joy to hear that you had an amazing experience with Bala. Once again, thank you for choosing Mobile Outfitters. We look forward to serving you again in the future!

“It’s makes bubbles and some dirt at short term Also cut of back not actual dimensions also”

Helpful Report

“Well presented and help full.”

Helpful Report

(Singapore) -

Hi Siva. Thank you so much for your 5-star rating! We really appreciate your support and feedback. Thank you once again for choosing Mobile Outfitters. We hope to continue meeting and exceeding your expectations in the future.

“I recently visited this store at BGC for an iWatch and iPhone 15 Pro Max cover. The service was incredibly fast, and the owner was exceptionally helpful. Highly recommended!”

Helpful Report

(Philippines) -

Thank you Elvis for your 5-star rating of Mobile Outfitters! We sincerely appreciate your support. We are thrilled to know that the service you received was fast and the owner was exceptionally helpful. Once again, thank you for choosing Mobile Outfitters. We look forward to serving you again in the future!

“Great Protector, Great Quality,my 1st one replacement after 5years”

Helpful Report

(United Kingdom) -

Thank you so much Shawn, for taking the time to leave us a 5-star rating! We really appreciate your support and feedback. We're thrilled to hear that you had a great experience with Mobile Outfitters. We're glad to know that you found our product to be a Great Protector with Great Quality. Thank you once again for choosing Mobile Outfitters. We hope to continue meeting and exceeding your expectations in the future.

“I recently go to ajman city centre to replace my protection purchase from your store.i have a very bad experience from your lady staff in store.she is very rude to me.she don't even want to listen to me.iam your customer.iam not coming there to get any free service.iam a regular customer in ajman branch for around 5 years first time im having a bad experience”

Helpful Report

(United Arab Emirates) -

Hello Ayesha. Thank you so much for taking the time to provide us with your feedback about your recent visit to the Mobile Outfitters store at Ajman City Centre. We sincerely apologize for your recent experience and we want to help. Please reach out to our customer support team directly via email at help@moutfitters.com We look forward to hearing from you soon to further assist you.

“Great product, excellent work and amazing customer service.. so happy the way they are treating their valuable customers…”

Helpful Report

Thank you so much, Das, for your fantastic 5-star rating! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with Mobile Outfitters. We take pride in providing great products, excellent work, and amazing customer service, so it's incredibly rewarding to know that you are happy with the way we treat our valuable customers. Your support means the world to us, and we look forward to serving you again in the future!

Mobile Outfitters is rated 4.4 based on 5,052 reviews