Mobile Outfitters Reviews

Name: Mobile Outfitters
Address: 3901B Main St., STE 106,, Philadelphia, PA
Rating: 4.41

4.4 Rating 5,054 Reviews

86 %

of reviewers recommend Mobile Outfitters

4.4

Based on 5,054 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Mobile Outfitters:

At Mobile Outfitters, we love technology and the way it connects people and makes life more fun and productive. We create high-quality, USA-designed products that are professionally installed with Lifetime Replacements.

You'll find us at 1,000+ locations in over 60 countries. All of our products are custom made on-demand and always include professional installation. No matter what device, we’ll get it covered cleanly and perfectly, right on the spot, just for you.

Visit Website

Phone:

215-325-0747

Email:

eric@moutfitters.com

Location:

3901B Main St., STE 106,
Philadelphia, PA
19127

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Mobile Outfitters 5 star review on 26th August 2024

119

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Explanation & Friendly Talking”

Helpful Report

Hi Sundar, We appreciate you taking the time to leave us your review. Happy to hear you received great service from the team.

“Good for protection vulable thing’s”

Helpful Report

Hi Mohammad, That is great to hear. We appreciate your feedback. Thank you for being our customer.

“Good for protection vulable thing’s”

Helpful Report

Hi Mohammad, Thank you for taking the time to leave your review. We appreciate your patronage.

“I had issues with the Matte Film but they managed to give me the best solution. Thanks M.O. for your support.”

Helpful Report

Hi Jonathan, You are welcome. It is always a pleasure assisting our customers.

“Very nice stuff so friendly nice service And good job I like the new material the thik one If company can reduce the price it will be great Thanks”

Helpful Report

Hi Nizar, Thank you so much for taking the time to share your positive feedback with us! We are always happy to hear stories like these and we are glad you are enjoying your Mobile Outfitters products. We will keep your request in mind for the future.

“Very slow, promised 30 mins but took more than 30 mins.”

Helpful Report

Hello Yasser, Sorry that you are disappointed that it took too long. Thank you for your feedback it helps us to do better. If you need further assistance know that you can always reach out directly to our customer service helpdesk via email at help@moutfitters.com

“Good product, reasonable price. Professional employees, I would like to see more products like privacy screen and more colors and designed for the back cover”

Helpful Report

Hi Ahmad, Thank you for your feedback. We will consider your requests as we are always looking for ways to better serve our customers and improve our products.

“Good product, professional employees and reasonable price, I would like to see more product like privacy screen. More colors and designes for the back cover,”

Helpful Report

Hi Ahmad, Glad to know that you are enjoying your Mobile Outfitters products. Thank you for the feedback. We appreciate you taking the time to let us know.

“Top customer service, staff extremely kind and competent, impressive warranty coverage. Highly recommend.”

Helpful Report

Hi Anne, Thank you for your review and recommendation!

“I love the products. Use them since 2019. Love Fusion the most!”

Helpful Report

Hi Melanie, Wow that's awesome to hear! Thank you for being a valued Mobile Outfitters Customer.

“Very friendly service crew and good quality product”

Helpful Report

Hi Mandy, We appreciate your feedback. We are glad you are enjoying your Mobile Outfitters products.

“Im a regular customer since years now :)”

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Hi Abdul, Thank you for being a loyal and valued Mobile Outfitters customer!

“I am very happy with your services and the professional staff you have Well done Omar”

Helpful Report

Hi Omar, Thank you for sharing your review. Glad to hear you're happy.

“Barbara G. provided an efficient and professional customer service when installing the fusion product on my son’s phone.”

Helpful Report

Hi Astrid, Happy to hear you received great service. We appreciate your review. We will let Barbara G. know. Thank you for your review.

“Excellent service and very professional and kind staff”

Helpful Report

Hi Miriam, Excellent and professional service. is what we strive for. I'm so glad we were able to provide you with that. Thank you for your review.

“Excellent service”

Helpful Report

Hi Sooraj, We do our best to provide our customers with excellent service. We are happy to hear we were able to provide you with that. Thanks for sharing your review.

“Excellent service, excellent staff”

Helpful Report

Hi Mohammed, Great to hear! Thank you for letting us know.

“Price welcoming and very proffesional in limassol gadget planet thanks”

Helpful Report

Hi Alexandra, So happy to hear that you had a welcoming and professional experience at the Limassol Gadget Planet location in Cyprus. Thank you for sharing your review.

“Updated: It took a while but Mobile Outfitters did their best to speed up the process to fix any issues I had with the previous mobile fitting. Customer Service was also very dilligent in updating and contacting me every day. Issue has now been resolved, thank you for that. 1. The fitting of the cover on my phone took a very long time. Much much longer than expected. 2. The cover/moulding of the plastic does not fit well. There is a significant gap. I was told that I would be contacted again to get a better fitted one but no news so far. 3. The fitting was not well done and there are pockets of air and even visible tabs that can be pulled off. I'm not sure how it would protect my phone. I understand the ZFlip4 is significantly different in design but that was why I trusted Mobile Outfitters to be able to have a more personalised solution. After going down, I'm not so certain anymore...”

Helpful Report

Hello ST, We are so sorry to hear that we have disappointed you. We pride ourselves on great products and customer service, and would like to make it up to you. Please email us at help@moutfitters.com so that we can further assist you. We look forward to hearing from you. Again, we apologize for the inconvenience.

“Courteous staff ,prompt addressal of my problem”

Helpful Report

Hi Natasha, It’s always a pleasure assisting and providing our customers with courteous service. Happy to hear we were able to help you out.

Mobile Outfitters is rated 4.4 based on 5,054 reviews