MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“What a great company! Fast, efficient...I called other companies and this is by far the best! Easy hookup,eager to help. Highly recommend.”

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Posted 3 years ago

“I am wearing neck pendant at home and wearing it and carry the mobile device with me when I drive. I have not had to use it. I have never fallen but two time that I can remember in my life. I am using it because I live alone. I would rate it # 5”

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Posted 3 years ago

“our agent was very professional”

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Posted 3 years ago

“We were looking for fall detection. Found MobileHelp online with good reviews. We were assisted by Sean when we called and he was fantastic!!! Giving information before we could even ask questions, helping assess our needs! Ordered and received quickly. Easy installation. Thankfully haven’t needed service for a fall! Would highly recommend!”

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Posted 3 years ago

“We couldn't be more pleased with MobileHelp. From the ease of ordering, to the pleasant interactions with their staff, we are completely satisfied with our choice of MobileHelp, and highly recommend them for anyone looking for not only fall detection devices, but much more. Thank you!”

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Posted 3 years ago

“I got my mobile help last week and thankfully I haven't needed it yet but it was very easy to set up and wear (I got the wrist band) Just knowing help is available at the push of a button has put my concerns to rest. I'm 73 and live alone in an apartment. Thank you MobileHelp.”

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Posted 3 years ago

“Super customer service. Honest to their word. Sorry we found the system too complicated for my husband with advanced Alzheimer's so we had to return it, Always courteous helpful on the phone. Don't hesitate to recommend them and their equipment. Even paid for the return shipment!!”

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Posted 3 years ago

“Just fell out of a chair. You were just as advertised just as we expected just as we want it. glad we got the device one month ago”

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Posted 3 years ago

“Mobil Help makes me feel safer at home It is easy to use. Customer service was wonderful”

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Posted 3 years ago

“Prompt, caring, and very responsive.”

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Posted 3 years ago

“They call me immediately when my pendant goes off!!”

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Posted 3 years ago

“I haven't fell yet . But i have the help I need know .And the people I have talked to are very caring and sweet and very nice to talk to . So I would give every one needing help from falling or else go to mobile help.”

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Posted 3 years ago

“Haven't used it so I have no review. I will not use the pendant”

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Posted 3 years ago

Hi Gloria, We have received your review and we are happy to see that you have been staying safe. We are also glad to see that you were able to connect with our Technical Support team for assistance with the equipment, and alternatives to the neck pendant. Please let us know if you have any additional questions or concerns we can assist with, or if there is anything we can do to earn a higher score. You can reach us directly by dialing 877-827-6207 Option 1 for Technical Support. Thank you for being the most valued part of our MobileHelp family.

Posted 3 years ago

“My good friend had heart attack so I decided to get her some Help! I choose mobilehelp for there good rating, there fast command control and mobile help for my love ones who need mobilehelp.”

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Posted 3 years ago

“I had no problem receiving the equipment”

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Posted 3 years ago

“The help I received was Very much appreciated.. The person helping me was very patient.”

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Posted 3 years ago

“Both knees have been replaced. When I fall I can not get up. I fell in the basement on the cement, and was not hurt but could not get up. No one was supposed to come here until 3: I fell at one. Just by chance, my son stopped in and got me up about one hour after I fell. I ordered the MobileHelp the next day. I feel more safe now, and I am very happy with it. I paid cash and got a wonderful discount. The neck piece is small and comfortable and they gave me a watch to wear at night. I am so happy with MovileHelp. They answer all my questions. I am so much more at ease when I am wearing my pendent.”

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Posted 3 years ago

“Great service works as described, no issues to complain about, very informative and friendly sales support, he addressed every questions with concise answers. the system was easy to setup easy to test, I would recommend it to anyone. Thank you, Dale”

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Posted 3 years ago

“Thankfully I have not needed to push the button as of now. Glad that I have piece of mind knowing it s there if needed,”

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Posted 3 years ago

“I think it's a very good system, the only thing negative, is my Wife isn't using it, like she should so that's the only problem. I keep trying to tell her wear either the watch or the lanyard but it sits on the table.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,083 reviews