MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to deal with. Very understanding and detailed in explaining product and how it works.”

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Posted 2 years ago

“I am happy with MobileHelp even though I have not had to use it yet. I do feel safer just having MobileHelp when I do go outside just in case I need it, it will be there for me. Thanks Mobile Help Carolyn J. W”

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Posted 2 years ago

“Mobile Help has saved my life several times ! I have had a stroke,heart attack , and several close calls over the last few years and living alone Mobile Help saved me ! Just push the button and help is on the way!! I feel safe knowing help is available when needed!”

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Posted 2 years ago

“After researching companies online, we decided to call MobileHelp due to their great reviews. Our call was great, no high pressure sales talk and our equipment arrived when they said it would. Easy to set up and my Mom feels much safer.”

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Posted 2 years ago

“Excellent customer service! Would highly recommend.”

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Posted 2 years ago

“I had to use Mobile Help, they came did vitals and suggested me to go to the hospital which a friend drove me. I stayed over night and came home feeling good. I have given the phone number to people who want a good devise so they can be protected like I was. Thank you all”

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Posted 2 years ago

“My wife and I are more than happy with Mobile help. Everyone has been so helpful and understanding. Can’t say enough good about them.”

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Posted 2 years ago

“I'm totally satisfied with the service and I feel safe as I live all by myself. I'm 82 years old still very active but having Mobilehelp around my wrist I feel safe as can count on your help in case of emergency.”

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Posted 2 years ago

“Everything's going good don't problems Tom”

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Posted 2 years ago

“Carmelo helpful and responsive to concerns. Ordered for two relatives at different times and he made the process easy! System gives us peace of mind!”

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Posted 2 years ago

“MobileHelp was so patient with my 81 year old mother when she was setting up her devices. Tech answered all her questions and made her feel secure and not alone any more.”

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Posted 2 years ago

“It's difficult to write a review of the MobileHelp monitor because I have yet to use it for an emergency. However, the unit is thankfully sensitive. I accidentally "tossed" it onto my nightstand to strip & wash sheets, and it thought I had fallen. I quickly received a call from your monitoring personnel. Thank you for your prompt call. It's comforting to know I can count on y'all in the event of a true emergency.”

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Posted 2 years ago

“So far it is working and the tests work well”

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Posted 2 years ago

“The MobileHelp alarm pendant enabled my father to safely stay in his home. Strongly support this product and the service provided by MobileHelp.”

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Posted 2 years ago

“Customer service is great. It was very easy to get set up.”

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Posted 2 years ago

“a reliable item. very sensitive.”

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Posted 2 years ago

“It was very easy to set up, customer service explained everything well, easy to contact.”

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Posted 2 years ago

“My wife and I both have the Mobile Help pendent hanging around our necks as we go out doors. It is reassuring to know that medical help is as close by as pushing a button. I'm a walker (3 times a week, 4+ miles per trip) and at two miles away from the house walking the pendent worked just fine. Also the Push Button For Help I installed in the shower works very nicely! And the price for two pendents was very reasonable!!”

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Posted 2 years ago

“They are a good company and will always be there when you need them!”

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Posted 2 years ago

“Recently when I accidentally dropped the device, I received an immediate call from the response team. The agent was courteous, caring and understanding. Even though this was an accident, it proved how well the system functions.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews