MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The assistance team (2) arrived very rapidly in response to my alarm. They were courteous and helpful. Fortunately, I didn't need assistance in that I had pushed the alarm button by error.”

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Posted 2 years ago

“I am relatively new to this service. The equipment is very sensitive and responds quickly. I am very happy with this product. Thank you for being there for me”

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Posted 2 years ago

“From the sale to setting up contacts, etc. I have had a pleasant experience with everyone I spoke with. Glad to know customer service is still important with Mobile help.”

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Posted 2 years ago

“Thank you Mobile Help I feel so much better knowing my Mom can get help when she needs it she will never again lay on the floor for 3 hrs and not be able to get to the phone after she fell and broke her hip”

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Posted 2 years ago

“MobileHelp emoyees are the best. They are so patient with me when I have so many guestion's. I did cancel the Fall alert, and they were great about it. I have the bracelet, and it gives me peace of mind to know they are there for me.”

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Posted 2 years ago

“Peace of mind”

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Posted 2 years ago

“Outstanding and professionals”

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Posted 2 years ago

“In the past -I broke my back twice then more recently —refractured L5 —so am a fall risk !! With my Alert around my neck -I know if I do fall !!—I can & will have help very quickly !! —& that provides me with a tremendous sense of comfort—Thank You Mobile Help!!”

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Posted 2 years ago

“Mobile health has given me a sense of calm, peace and security both indoors and out. It has taken me a long time to make the decision that I should have made a long time ago. I'm glad that I did and I am glad that it is Mobile Health. They are prompt, helpful and courteous”

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Posted 2 years ago

“I haven't had to use it at this moment, but hit the alert button by accident or it had fallen, I was cleaning yard and the weedwacker strap accidentally hit the button.”

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Posted 2 years ago

“Just getting started with this helping my mom. My mom says she feels a lot safer.”

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Posted 2 years ago

“So far I am very happy with all the devices I received. The one that goes around the neck is sensitive for sure”

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Posted 2 years ago

“Fall detection system seems well thought out. Provides security & peace of mind at reasonable cost. Great customer service w set up. Highly recommend”

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Posted 2 years ago

“Namaste...We are TOTALLY satisfied with MobileHelp Products, Plan, People and Price. Our only negative comment would be the 'automatic fall protection' is annoyingly over sensitive and prone to false alerts. We accept that fact by telling ourself it is better for that feature to be overly sensitive than not sensitive. Love, Russ & Dee”

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Posted 2 years ago

“I used Mobile Help for my husband. It is an excellent company and I referred a couple of friends to the company for their spouses. They provide great support and when my husband went out I felt comfortable with his using the GPS and the necklace. I live alone so I am using just the necklace and bracelet when I am home in case of a fall. Marcia S”

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Posted 2 years ago

“I fell in my bath room and was unable to position myself to arise,. I did not feel any injury. I actvatrd my MobllevHelp alert and within 10 minutes the EMT arrived and assisted me in getting up and thourghly checked me for any injury and gave me the option of going to the hospital- which I declined. I am most grateful of their response. Jim Henderson”

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Posted 2 years ago

“I have canceled the order because my health insurance covers it for me.”

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Posted 2 years ago

“Thank you Mobil help for this system that I have .I recommend for people to use this system cause it can safe your life I love my mobile Alert system”

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Posted 2 years ago

“Mobile help give me a piece of mine if I need them I know there there I've had mobile help for my wife there great”

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Posted 2 years ago

“Iam glad I have it so when iam outside I'll knowing have it just in case I need it”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews