MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been in contact with two or three representatives of MobileHelp and I have found each to be vey professional, courteous, and helpful. Each of them were very patient when and detailed when answering any and all questions.”

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Posted 1 year ago

“I feel much safer and more secure walking outside”

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Posted 1 year ago

“I'm glad I found MobileHelp, my mother was starting to fall and with me out of town I was very concerned. So I contacted MobileHelp and they educated me on their products. I'm very pleased with what they offered. I'm very relieved now that my mom is protected.”

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Posted 1 year ago

“I have limited abilities leaving me strande ; thank goodness for automated systems and person to person customer service over the telephone”

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Posted 1 year ago

“I couldn't be more pleased with the assistance I was given when I called Mobile Help. They were so polite and knowledgeable about their products. I was very impressed and would gladly recommend the them.”

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Posted 1 year ago

“We have just gotten Mobile Help. It has given me great peace of mind, knowing that my husband can get help whenever I am away from home. He has fallen several times in the last year and the services of MobileHelp are invaluable. It will also allow me to travel knowing he is able to get help quickly when/if necessary. The cost is so much less than other providers of this type of service yet we get the same value. Can't recommend it strongly enough.”

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Posted 1 year ago

“I have recently added a mobile help device to my life. I am alone and to fall or suffer a medical emergency, I have no one to look to for help. Having my mobile help device gives me so much peace of mind. I can live my life and do anything I want, ANYWHERE I want and the device keeps me connected to immediate help should I ever need it. You simply cannot put a dollar amount on peace of mind. Thank You Mobile Alert!”

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Posted 1 year ago

“Everyone was very helpful and did all they could to make this experience for my om a good one. Unfortunately her home is in a dead spot for connecting service. It was very disappointing for us buy I had nothing to do with the product or service”

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Posted 1 year ago

“I am a new user - have had it for about 2 months. I am pretty satisfied with it so far. I have the all in one pendant which is nice and small. You can speak into it. Has fall detection which can be canceled if it's in error. Charges very quickly and lets you know when the charge is running low.”

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Posted 1 year ago

“Very good so far”

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Posted 1 year ago

“Great Service!!!!”

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Posted 1 year ago

“Quick response”

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Posted 1 year ago

“This is an amazing product. I bought it for my 90 YO mother and she loves the necklace and only takes it off for charging”

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Posted 1 year ago

“We have had Life Alert, MobileHelp, for 4 weeks and are happy that we chose this system. So far, knock on wood we haven't had an emergency, but I know they will answer if I push the button. Several times MobileHelp has called us to see if we have called them, but I tell them "No Emergency". They politely tell me they are glad of no emergency, so I am confident they will respond when I actually need the help.”

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Posted 1 year ago

“My mom was very reluctant to get any equipment that she had to put on her neck for she can no longer reach above her head. However, she has figured out that she can spin the connector to the front and is able, still with difficulty for her hands shake and her eyesight is failing, but she will finally get the lanyard fastened. I would suggest a magnetic clasp that connects more easily as the two ends start to come together.”

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Posted 1 year ago

“I am pleased to say that this device and alert system for monitoring falls is excellent. I'm also pleased that the monitoring lets you know when you need to charge your battery.”

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Posted 1 year ago

“The original guy I talked to on the phone was very helpful and nice”

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Posted 1 year ago

“Works as described. Very happy with the service and the support from MobileHelp. People that have other systems are impressed with how well it works for this user.”

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Posted 1 year ago

“My daughters are very Happy that I have my device, as they all live out of state. I am so relieved to be wearing it in case of an emergency”

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Posted 1 year ago

“I feel so safe wearing my mobile help!”

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Posted 1 year ago

MobileHelp is rated 4.6 based on 4,083 reviews