MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Set up was easy and customer service was very clear I'm directions for set up. Always respectful and courteous.”

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Posted 2 years ago

“I had always thought of these companies and devices as just another money making company but my family insisted if I wanted to live alone after having a life changing situation I ordered one. Within 3 days of set up I was extremely grateful I had gotten one!! I needed help at 1:30 in the morning, pushed the button and help arrived within 7 minutes. Thank You MobileHelp!!”

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Posted 2 years ago

“Did not use product, as person intended for had to return to hospital & another nursing home.”

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Posted 2 years ago

“Shortly after ordering MobileHelp, my mother went into Hospice and no longer needed the device. MobileHelp was so helpful instructing me how to return it.”

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Posted 2 years ago

“Excellent system-I would highly recommend it for safety for anyone who might need extra help at home…”

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Posted 2 years ago

“This was very easy to set up and ready to go should we need it. Fortunately, we have not had to use it yet, but I'm sure if we do, all will be fine. The employee we dealt with to order it was very helpful and courteous.”

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Posted 2 years ago

“I very much appreciate the tech support department. i am insecure with unfamiliar technology, and there was some (not major) equipment issues. The help I got was timely, clear, informative, explaining what steps to take, but giving the framework gor better comprehension. I am pleaased to have chosen Mobile Help.”

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Posted 2 years ago

“i pushed the button by mistake and they were right there on .the minute”

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Posted 2 years ago

“Customer service and tech support are very nice, knowledgeable, and pleasant!”

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Posted 2 years ago

“She was straightforward, knowledgeable and thorough.”

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Posted 2 years ago

“so far so good. everything seems to be working. Of course i have not yet had an emergency to deal with!”

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Posted 2 years ago

“Excellent now have piece of mind”

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Posted 2 years ago

“I use MobileHelp because they have the absolute best customer service. Everyone I have ever talked to has been friendly and helpful.”

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Posted 2 years ago

“I like my necklace so far. Thankfully I have not had to use it yet. I have had it detect a fall two times when I had not fallen. I think it was just the way I rolled out of bed that made it go off. I was really pleased how easy it is to cancel the alert.”

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Posted 2 years ago

“Feel safer”

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Posted 2 years ago

“Very responsive”

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Posted 2 years ago

“This company always makes me feel good and they take such good care of the client. Everyone is so nice.”

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Posted 2 years ago

“I've only had Mobile help for a short time but I have found they are easy to work with. I have had an emergency, but I am confident they will be there if I have one.”

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Posted 2 years ago

“So far the service has been great for my dad”

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Posted 2 years ago

“I have had my MobileHelp for a short time, but have been pleased with it. My friend, Rachael Feldman told me about this firm and was happy with hers. She gave me information and reassurance before I talked with the agent. That encounter was very pleasant and brief. My alert system arrived very quickly and I was able to review the instructions with no questions left.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews