MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

Write Your review

Tell us how MobileHelp made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The peace of mind MobileHelp has given us is priceless. Without exception, everyone I have called with questions or concerns has been extremely helpful, courteous and knowledgeable.”

Helpful Report

Posted 3 years ago

“WE ARE VERY HAPPY WITH OUR WRIST MEDCIAL DEVICES AND WEAR EVERYTIME LEAVE HOME THANKS”

Helpful Report

Posted 3 years ago

“I chose MobileHelp because it provided the same service as the other providers at a much lower cost. We will be KEEPING MobileHelp because after only one week, my elderly aunt fell and EMT's were there within minutes, and I received a call letting me know. VERY happy with them and highly recommend!”

Helpful Report

Posted 3 years ago

“Very helpful and informative as to what type of product we needed. Items sent and directions were easy to understand and put to use.”

Helpful Report

Posted 3 years ago

“I only got MobileHelp because my children insisted that I get it because I live alone. Never thought I would need it but last night I stumbled up the stairs leaving the family room. Before I knew it, the base machine was saying “fall detected”. I was amazed. I only had the equipment for 3 weeks. Purchasing Mobil Help was the best thing that I could have done.”

Helpful Report

Posted 3 years ago

“We received the package with the watch/mobile device, base and fall button. It was easy to set up and easy to test. When my grandson pushed the button and it called MobileHelp, they were gracious about it being a mistake. We have tested it a couple of times, and it works every time. It's a comfort knowing that it uses cellular technology and not just GPS in case I am at my daughter's house in another state.”

Helpful Report

Posted 3 years ago

“I am happy with your Mobile help. I depend on the life alert for help. Very pleased with Mobile help.”

Helpful Report

Posted 3 years ago

“So far very happy with the service…. Hope we don’t ever have to use it, but if and when, hope that service is as good.”

Helpful Report

Posted 3 years ago

“All is good.”

Helpful Report

Posted 3 years ago

“From the customer service to the final set up everyone I spoke to were knowledgeable and great to work with.”

Helpful Report

Posted 3 years ago

“I am a new user and this system has given me the piece of mind that I needed. I have not been in a situation yet to push the button, but when it happens I will be ready. Thank you Mobile Help.”

Helpful Report

Posted 3 years ago

“Excellent equipment, service and attention to any changes you may need. I am elderly and live alone, so a lockbox was very needed.”

Helpful Report

Posted 3 years ago

“So far things are great with my will help I feel more comfortable by myself now”

Helpful Report

Posted 3 years ago

“Answered all my question and worked with my budget.”

Helpful Report

Posted 3 years ago

“I've only had my equipment for a short time but found it easy to set up and the questions I had after reading the Manual were all answered in a timely and courteous manner by the Customer Service Department. I find the Wrist Band to be very comfortable for bedtime. Thanks for a fine product.”

Helpful Report

Posted 3 years ago

“We’re very happy with this product. Just knowing my Dad has it, gives me a certain peace of mind that I hadn’t had before I got it. I did my research on many products like this and this is by far the best. Lives up to its reputation.”

Helpful Report

Posted 3 years ago

“Excellent service, prompt response from your workers, very caring personnel.”

Helpful Report

Posted 3 years ago

“My rep was a very big help and worked with me to get me set up quickly!”

Helpful Report

Posted 3 years ago

“Nice system. Would recommend to anyone.”

Helpful Report

Posted 3 years ago

“I felt confident that someone was keeping tract of my health and would take care of any problems as soon as possible.”

Helpful Report

Posted 3 years ago

MobileHelp is rated 4.6 based on 4,083 reviews