MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use monitoring system. Staff is quick to respond. Program sends reminders for charging the alert button. Volume is loud enough so communication is heard easily.”

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Posted 3 years ago

“He was very helpful.”

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Posted 3 years ago

“I gave my review 5 stars, even though I am critical of a couple of issues. I have already had to use the the alert service, though I have had it but a few weeks. The response was just what I expected-quick pickup, prompt ambulance dispatched and a family member notified-all within 5 minutes. I do have a concern that the pendant has to be charged every 24 hours or so, making potential need of it unavailable for up to an hour. I am also disappointed in the unattractive look of the pendant and the black cord, which gets wet when showering and dries slowly, giving one a damp neck and shirt.”

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Posted 3 years ago

“Thank God that I have not had an emergency occasion to rely on my MobileHelp device! But, having said that, I have been very satisfied with the simple setup of the base unit and the wearable devices. I have been pleased with the level of cusomer service that I have received. I'm happy that I made this important decision.”

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Posted 3 years ago

“I found my experience to be very helpful. There customer service exceeded my expectations. More businesses should learn from the Mobilehelp business model”

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Posted 3 years ago

“Thank godness, have not had a reson to ask them for help.”

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Posted 3 years ago

“SO FAR SO GOOD”

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Posted 3 years ago

“Due to many falls, I chose MobileHelp. It has worked very well as advertised, even in a bad fall yesterday. Having the alert system has given me a sense of security.”

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Posted 3 years ago

“In the short time that I’ve had the alert I find it seems to work as advertised.”

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Posted 3 years ago

“Im very pleaseed with your product i didnt use for other reasons but is a great products will try at a later time”

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Posted 3 years ago

“Great customer service and the device works well. No falls yet. Yay!!”

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Posted 3 years ago

“I have not had an emergency but I did accidently set off the alarm and was contacted immediately. The peace of mind for those like me who alone is immeasurable.”

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Posted 3 years ago

“So far in a short time of my Mother having this system, we are happy the way it works.”

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Posted 3 years ago

“Have not needed to press help button so far, but it is a good feeling of security to know you're here if I need you.”

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Posted 3 years ago

“They are there”

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Posted 3 years ago

“I had only had MobileHelp a couple of weeks when I fainted and couldn't get up by myself. Within minutes MobileHelp had sent the help I needed and contacted my daughter. Thank you so much!”

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Posted 3 years ago

“There when I need them.”

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Posted 3 years ago

“Everything is easily explained to you. The price is great.”

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Posted 3 years ago

“So far I haven’t used any of the equipment but they were nice at signing up.”

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Posted 3 years ago

“I found Mobilehelp to be a responsable and helpful in assistance.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,083 reviews