MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was pleasantly surprised at how fast the Emergency crew arrived. They held me up and probably were gone within 15 minutes after they made sure I was OK.”

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Posted 2 years ago

“Very happy with your service and can sleep better at night knowing my Dad is being monitored for falls. Great customer service!!!”

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Posted 2 years ago

“operates as advertised. accidently tripped the device and it was cancelled easily. powers up very quickly after a days use and even after 2 days use.”

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Posted 2 years ago

“MobileHelp was very efficient in helping me enroll my 87 year old mother. She was about to leave rehab and needed protection to continue living independently. Too many of her friends had laid on a floor for hours and suffered while needing help. Resistance to use diminished after a couple of false alarms and a friendly voice reassured her.”

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Posted 2 years ago

“Product seems to be good just have a hard time convincing mom to keep it on”

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Posted 2 years ago

“I feel much safer now with my MobileHelp and fall detection system.”

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Posted 2 years ago

“This is new to me. Everything seems fine. Both times we tested the unit, the call was sent out immediately, but took about 3 minutes for the dispatcher to physically start speaking to my mom. I am still very pleased with the unit, and idea. Overall, I very much like the fact I went with Mobile Help. Thank you”

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Posted 2 years ago

“Received just what we needed for a reasonable price. Thank you.”

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Posted 2 years ago

“The system is great with all of the emergency buttons. Your company provided all of the buttons the neck,the wrist, the wall and the fall sensors. I would give the system an A+ rating.”

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Posted 2 years ago

“Just started with MobileHelp and so far been completely satisfied. Easy to set up and understand. It is very thorough. Joanne”

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Posted 2 years ago

“Excellent service. It works very well, what more can I say? My sister wears the pendant and she has set it off accidentally more than a couple of times (sorry!) but the response is quick and reliable. We have not yet had an emergency since the original fall that pushed me to find help for her. I think it's working very well. I have no complaints at all.”

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Posted 2 years ago

“Fast and helpful”

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Posted 2 years ago

“i feel safe when i go out while iam here i want you to know when you take a pampayment out of my bank account it has to be second wensday of each month”

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Posted 2 years ago

“Rep was excellent, he keep our conversation on an even keel , well spoken and kept me at ease he is a credit to your company”

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Posted 2 years ago

“My pendant includes a fall alert. This is the reason I chose Mobile Help. I fall a lot and can't seem to get up. It doesn't stop the falls but I feel safe knowing someone can help me get up.”

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Posted 2 years ago

“Ive had a few false alarms and they have been real good about answering right away. Ive never had to h ave real help but I have confidence they will be of help immediately. Thank you, Dorothy Garrett”

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Posted 2 years ago

“When I had to call them they were very helpful and very courteous. Thank you so much.”

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Posted 2 years ago

“I contacted MobileHelp as I was concerned for my mother's safety. They could not have been more helpful. I ordered the device, received it and set it up with no problem. Unfortunately, my mom needed more constant care so, we had to go a different route. MobileHelp Made it so easy to return and I received a full refund. What a great company to do business with.”

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Posted 2 years ago

“Great response time. Pleasant team. Paramedics wrapped in an Ace bandage. Paramedics lifted me from the floor and into my wheelchair .”

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Posted 2 years ago

“I am very pleased that my wife ordered my MobileHelp for me. I am unsteady on my feet and this could be a lifesaver if I fall and she is not around.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews