MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The representative who oriented us to the product was pleasant, knowledgeable and helpful.”

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Posted 7 years ago

“all was great except that I received the wrong model charging station initially. Both the written directions and phone help I read re installation related to a model that was not sent; the one I got didn't have a light on the base, yet I was repeatedly asked to watch for the light to go on. Good news, as soon as I realized I didn't have the right model, one was sent by overnight delivery; I like the equipment very much! I did call in to correct a contact person and want to make sure that the first contact is: Matt Koropchak, son, ph: 612-805-4934. Not Jen Ryan.”

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Posted 7 years ago

“Everyone has been very helpful and accommodating for my mom so far. My mom is happy to have the security of knowing help is but a button push away!”

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Posted 7 years ago

“I was ready to buy the system before I called, but the high pressure telephone sales almost made me hang up the phone. I was unable to receive the information about the system sent to me by mail.”

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Posted 7 years ago

“just knowing there were there when needed.”

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Posted 7 years ago

“Makes me feel safe.”

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Posted 7 years ago

“gives me peace of mind”

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Posted 7 years ago

“The pendant seems to be to sensitive. Every time I sat down it would go off. So I have to wear the wrist one.”

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Posted 7 years ago

“Have not had this long enough to rate.”

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Posted 7 years ago

“I have peace of mind. The product is very sensitive and will go off without any fall but know problems just hold the bottom down and it cancels it.”

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Posted 7 years ago

“it does work”

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Posted 7 years ago

“freedom of knowing if help is needed theirs a chance I might get it”

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Posted 7 years ago

“You need to change Discover Card XXXX-XXXX-XXXX-7610 to XXXX-XXXX-XXXX-2020 or tell me to change it.”

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Posted 7 years ago

“What card did I use for annual scribe MC, VI and Dis. If Dis I need to change it.”

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Posted 7 years ago

“The product was delivered in a timely fashion.”

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Posted 7 years ago

“I am very happy that I have the "FALL DETECTED" alarm pendant BUT do NOT wear this to a Classical concert where it went off during a solo. This is embarrassment. This alarm is TOO sensitive!”

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Posted 7 years ago

“The contact people were friendly and helpful in ordering what we needed and were looking forward to use this system. The tech was very helpful in trying to get access to AT &T but alas could not get any reception. Was very surprised as we live only twenty miles from a major metropolitan city. Looked like was a very good system if not for the poor reception from AT & T.”

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Posted 7 years ago

“I haven't had to use my system yet, but I feel safer having it. I'm hoping it is better than the last two. I've not been able to resolve a problem with accessing my account, but figure that can be resolved when I have more time.”

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Posted 7 years ago

“A reasonable response time to medical alerts.”

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Posted 7 years ago

“Great im very happy for now”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,083 reviews