MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It has worked very good, it is real sensitive, if it goes off during the night it takes them a little while to answer, but other times there is a quick response. I am satisfied with the system.”

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Posted 2 years ago

“1. It seems to be fine. 2. You are misspelling my first name. Should be only one "l". I have pointed out this problem before. please fix.”

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Posted 2 years ago

“I received a package with assorted pieces and no instrctions for what they were used for,”

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Posted 2 years ago

“I have no problem with your company or service. What I do have a problem with is your insistence that I write a review. Every organization and company today wants me to write a review, answer questions, or fill out a survey. I've decided I'm not going to do it anymore! MobileHelp did what you promised to do and I appreciate that. I'm using my device every day. I do wish it had a clip so I could clip it to my clothing.”

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Posted 2 years ago

“I wasn’t,t sure it was working, seemed dead in the morn. Then it was saying something over and over and I could not contact, so I left, thinking it would correct itself. Now I know it works ver efficiently. I am thrilled”

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Posted 2 years ago

“I'm not good with reviews . But the times that were mistaken as alarms the operator was very understanding. When I thought I was in trouble. I appreciated her . Thank you”

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Posted 2 years ago

“Very responsive when a false alarm occurred.”

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Posted 2 years ago

“I believe I already did an excellent review within the last 10 days.”

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Posted 2 years ago

“Great product... Works great.. Will get again when needed .. Well worth the money for peace of mind...”

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Posted 2 years ago

“MOBILEHELP IS GREAT. I HIT THE BUTTON BY MISTAKE AND RECEIVED A RESPONCE IMMEDIATELY TO MAKE SURE I WAS ALRIGHT. THEY HUNG IN THERE UNTIL I GAVE THEM THE RIGHT ANSWER THAT I WAS OK. GREAT STAFF. GLAD I HAVE MOBILEHELP. KEEP UP THE GOOD WORK”

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Posted 2 years ago

“Tbe systemnis on point & prompt”

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Posted 2 years ago

“I would have been happy with the product but there was no connection where I live, so I returned the device.”

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Posted 2 years ago

“I am very please with my fall button, which I have not had to use sofar. Having the button makes me secrue.”

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Posted 2 years ago

“It was very good I fell once and they had somebody come and get me up I felt more safe and my family felt real safe with that on me”

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Posted 2 years ago

“Very easy to use. I feel very secure with knowing I am protected if I need help. I would highly recommend this product to anyone with a disability.”

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Posted 2 years ago

“got this unit for my 93 y/o Mom She absolutely loves it Its got a set up for the bathroom and the kitchen. Set up for door lock with a passcode for the paramedics { no smashing the door in) Very easy to deal with the sales rep on the phone and got a great deal”

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Posted 2 years ago

“First of all, all of the representatives that I dealtwith were super knowledgeable and helpful. The follow-thru was very expeditious, had the items in several days.”

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Posted 2 years ago

“From ordering to set up, the entire process was very easy.”

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Posted 2 years ago

“Saved my mother’s life within 2.5 weeks. I recommend the one piece option with fall detection/cellular connection/gps locating to send help. I love these people and their equipment greatly reduced what could’ve been a lot more traumatic.”

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Posted 2 years ago

“Everything is working fine.”

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Posted 2 years ago

MobileHelp is rated 4.6 based on 4,083 reviews