MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“EASY to sign up. Next to impossible to cancel and receive refund,”

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Posted 3 years ago

“Upon asking questions regarding operation, was met with answers that were highly impatient of my understanding.”

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Posted 3 years ago

“I just received my products today”

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Posted 3 years ago

“We cannot get out of current contract with LifeAlert for anther 6 months. When that contract is expired, we plan to revisit with MobileHelp. We had great interaction with the customer service.”

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Posted 3 years ago

“Hopefully, we can get the situation resolved. Interesting, that I reported the problem a few days before this contact and nothing was done to resolve the issue.”

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Posted 3 years ago

“called & rep very helpful.”

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Posted 3 years ago

“Mobile locator device It Doesn't make sense why The person has to carry 2 items When they leave their house”

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Posted 3 years ago

“Great response time; even when I touch it by accident. Every question during the search was answered and the response was included in my package. I am allergic to 'everything" but none of the products have caused a reaction. Very impressed.”

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Posted 3 years ago

“So far everything is going well.”

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Posted 3 years ago

“I am a new user. Quick start up as written in the package of materials was quick and easy and worked on the first try. Customer service walked me thru some additional steps that were also quick and easy to verify everything was in working condition. No problems anywhere and dealing with customer service was a breeze.”

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Posted 3 years ago

“I have not had to use it yet, but I truly feel more comfortable driving and knowing that if anything happens I would at least be found, I live in a very rural area. Thank goodness I saw the ad in aarp. My children have been waiting for me to find one I was comfortable with and this is it.”

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Posted 3 years ago

“If there is any question, you cacciatore to help.”

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Posted 3 years ago

“Have only had for a short time, but seems to be working out great. Checking it out every friday and get a response.”

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Posted 3 years ago

“I am very happy with MobileHelp. So far I have not had an emergency but the technicians have been very gracious in helping me understand what to do in any situation.”

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Posted 3 years ago

“I found all persons I spoke with helpful and friendly. I feel safer now as my family begins a new school year. I will be alone. God bless your kind employees.”

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Posted 3 years ago

“Amazing. Thanks.”

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Posted 3 years ago

“Great information and service! Thank you for the peace of mind knowing rapid assistance is there for my mom! I was given your name by a friend. Is there someway to merit her good recommendation? Thank you!”

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Posted 3 years ago

“i no longer have the mobile help. i sent it back. it had too many things to keep track of and i thought it was expensive.”

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Posted 3 years ago

“Haven't had to use the system yet but I know it is there and available to me. Every customer service contact I have had has been excellent. They explain everything in great detail and are all courteous and understanding. Glad to be doing business with them.”

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Posted 3 years ago

“My age and health situation has been a outstanding eye opening. I am not able to move fast enough nor make the accurate decision in a crisis, thus reliability MOBILE HELP. Approved by my family and medical team.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,083 reviews