MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The Mobile Help sales people are very informative and kind. The device (Micro) is easy to set up and test.”

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Posted 1 year ago

“Dasmine was very polite and very thorough. I am up and running on the app!! she even waited to make sure I got signed in and could see the information. AWESOME!!”

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Posted 1 year ago

“I like the idea of having only one "center" to work with using the Micro necklace. Mine has fall detection which is great as we get older and sometimes less balanced.”

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Posted 1 year ago

“I am very happy ith my purchase. This gave me comfort in being alone”

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Posted 1 year ago

“Excellent product and service. Great deal of peace of mind.”

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Posted 1 year ago

“So far I have been very pleased with this purchase even though I haven’t had to use it yet… the peace of mind is a great comfort. I have not had any issues and am glad it was simple and inexpensive. Sherry”

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Posted 1 year ago

“Customer service and their ability to deal with elderly folk with some cognitive challenges is extraordinary.”

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Posted 1 year ago

“I have been very pleased with everybody that got me on board with your company. Everyone was so helpful and wanting to please.”

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Posted 1 year ago

“The number to call to set up my medical alert expired before I received the device. When I called 877-827-6207. they were friendly and helpful. No problems to date.”

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Posted 1 year ago

“Having this service has taken away much anxiety about emergencies. Had given me a sense security. Tech support has been GREAT!”

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Posted 1 year ago

“This is the most useful product a person can get for their loved ones. We have had for almost a month now and it has helped in so many ways. Especially the auto fall detect because my husband has trouble walking. Having this has rebuilt his confidence in himself.”

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Posted 1 year ago

“I found the instructions very easy to follow for installation of the MobileHelp and it made it possible to use the MobilHelp very quickly.”

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Posted 1 year ago

“Very prompt service. My 93 year old dad fell and I called Mobile Help and they promptly arrived with medical personnel.”

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Posted 1 year ago

“Wearing the mobile help makes me feel safer because I walk with a walker.”

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Posted 1 year ago

“The phone staff (Paula) who helped us, was extremely knowledgeable and helpful. I would recommend Mobile Help to everyone needing this service.”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“So far am happy with my experience with Mobile Help. Not easy getting used to being wired, ha ha, but guess it's for my own good. Mobile Help has provided both day and night help, along with shower coverage. My family is resting easier and thanks to Mobile Help I feel safer. Oh the beauty of getting old.”

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Posted 1 year ago

“I purchased a mini GPS. I feel safe wherever I go. With it's built-in speaker, I can respond easily in the event of a false alarm. I love it!!!”

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Posted 1 year ago

“I love the ease of wearing the pendant- wish it were "prettier"- thankfully have not needed to use it. I do feel more at ease for my safety as I have it- Your set up person was super and very patient-”

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Posted 1 year ago

“the doctor attending me was awesome! Kudos for the service”

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Posted 1 year ago

MobileHelp is rated 4.6 based on 4,083 reviews