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MobileHelp Reviews

4.6 Rating 4,083 Reviews
A
Happiness Grade
Read MobileHelp Reviews

About MobileHelp:

MobileHelp is America’s leading provider of mobile emergency medical alert systems. MobileHelp provides: DUO, the most complete mobile emergency alert system available with GPS tracking offering emergency assistance at home and away from home and Classic, a cellular in-home emergency medical alert system, which installs in seconds and does not require a landline. MobileHelp allows you to summon emergency help 24/7 simply by pressing your help button. MobileHelp’s also offers Fall Button, which automatically detects a fall and signals for help even if you can’t and Connect Premium which provides discounts, lifetime price guarantee and protection against lost equipment which can save up to $300 per year.

MobileHelp, with an A+ rating from the Better Business Bureau, has a reputation for the highest quality affordable mobile emergency systems allowing you to maintain an active life at home or on the go.

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125

A

Customer Service - Good

92.35%
Industry Average
The gentleman that I spoke with on the phone and set up the service with was absolutely wonderful. He was so kind and helpful. I don't remember his name though, I am sorry.
posted 1 year ago - Andrea Chmieli****
I am and was VERY pleased with the service I received from MobileHelp. I am wearing the alert 'necklas' around my neck as I write this and am feeling much more confident now that I know that I can get immediate care by just pushing a button! Recommend this to the highest degree, I am 82, a recent widow, and living alone. Just knowing that I could get immediate assistance is a huge relief.
posted 1 year ago - Donna Cr****
Excellent service
posted 1 year ago - Yalile Alf****
I have had the 'Mobile Help' security-system for several years and have been very satisfied with their service. I know 'help' is just a 'push-of-a-button-away.' I have also purchased one of their systems for my 58 years-of-age Son who has 'Parkinson's- Neurological- Disorder' and he feels very 'free-from-worry,' especially concerning 'falls' with their new 'Fall- Notification- System.'
posted 1 year ago - Walker Richard Sonny ****
Excellent customer service from Donna. She explained how it works, and it seems simple and easy for me.
posted 1 year ago - Deborah Lind****
Equipment was very good but my home has a metal roof and no signal enters my home. The alternative was not acceptable because I would have to wear two devices. Not my style...The service was knowledable and I'd say excellent from sales to support all excellent.
posted 1 year ago - Steven Z****
This excellent service was easy to set up and is easy to use.
posted 1 year ago - Grace S****
I found Mobile Help to be very easy to install and the customer service rep was very friendly, knowledgeable and helpful in installing my equipment. Thank goodness: I have needed to use it so far, but it is good to know it is there if needed, as I am often alone at home. My husband does work in a shop where there is no phone service, so if I need help immediately, I am in a good place with Mobile Help.
posted 1 year ago - Carol Ke****
i WILL NOT WRITE A REVIEW AT THIS TIME, AS THERE HAS BEEN NO OPPORTUNITY TO USE THE SERVICE.
posted 1 year ago - Elizabeth Lynn Joha****
After I fell and was hospitalized for 10 days, I knew I had to do something to feel secure. I reviewed a number of medical alert providers and decided upon Mobile Help. The deciding factor was the customer service. They listened, responded helpfully and encouragingly, and I liked that all of the reps with whom I spoke were both sympathetic and even empathetic.
posted 1 year ago - Thomas E****