MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mobile Help is very reassuring for me. I do a lot of work outside in a pretty remote area. I wear the Mobile Help monitor outside so if I do fall, I will have instant response from Mobile Help. It gives me peace of mind, so I can do more and have better quality of life. Would definitely recommend it.”

Helpful Report

Posted 1 year ago

“As I've aged, live by myself, and fallen several times. I decided I needed a way for someone else to know if I've fallen. So I checked on line for plans I could order. I came across a web site that ranked several such companies. And MobilHelp was ranked number one. I chose them and have been pleased with the peace of mind they have provided for me.”

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Posted 1 year ago

“So far everything has been good. When I needed help or had questions, Customer Support has been helpful.”

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Posted 1 year ago

“Purchased for elderly parent. Customer service has been stellar. Price was great and product arrived quickly and exactly as described!! Love the text messages reminding us item needs charging and elderly parent gets immediate notifications re same. Such a sense of security for the entire family! Highly recommend!!”

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Posted 1 year ago

“Recieved quickly everything in perfict condition”

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Posted 1 year ago

“The help I received before signing up was very clear. Very much appreciated. Once material was received, set up was no problem, and testing went smoothly.”

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Posted 1 year ago

“Have not got my alert set up yet. The lady I spoke with when I purchased the MobileHe!p was very nice and especially helpful. She explained and answered all my questions.”

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Posted 1 year ago

“Mom had a fall and you got help here very fast. Dr. said she would not be here with out your great service and support. Best money I have spent this year.”

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Posted 1 year ago

“The peace of mind is worth every penny to make sure my husband is safe while I run errands. So happy to have MobileHelp!”

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Posted 1 year ago

“They are there when needed!!! I can’t believe how on top they are even for a minor misstep. If ever the need should arise will use them again and pass their info on to friends and loved ones.”

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Posted 1 year ago

“I like my mobile help system but feel the mobile device needs to be able to be charged for several days. The battery runs down far too soon on that. Fran Darragh”

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Posted 1 year ago

“Shipment was super fast. Not hard to setup”

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Posted 1 year ago

“the person that helped me was very good.”

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Posted 1 year ago

“I've only had my device, for a month I have accidentally set it off 3 times and the response has been rapid instructions were given on how to cancel it '”

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Posted 1 year ago

“All is as expected”

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Posted 1 year ago

“Highly recommended service. Great staff.”

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Posted 1 year ago

“So grateful for the peace of mind it allows my family to have.”

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Posted 1 year ago

“MovileHelp was very helpful when I was looking for a support system for my Dad. They have been very kind when he accidentally hit the call button. They were extremely helpful and patient while we were in the process of setting the system up. It is very easy even for those who are not technologically equipped. Thank you MobileHelp for being there for our family. It gives me comfort knowing you are there when I cannot be at home with my Dad.”

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Posted 1 year ago

“I am so happy I subscribed to Mobile Help. I've only had it a couple of weeks but already they have contacted me about a fall being detected. They were so caring to make sure I'm ok. My daughter says she worries less about me since I have Mobile Help GPS.”

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Posted 1 year ago

“My questions were answered in an acceptable way.”

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Posted 1 year ago

MobileHelp is rated 4.6 based on 4,083 reviews