MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i need the braceless,the neck model is not for me”

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Posted 3 years ago

“Have received excellent service when needed.”

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Posted 3 years ago

“The mobile help unit works as expected. I've accidentally set it off two times so I know it's working. I'm not too crazy about the neck strap. It came undone once caused the unit to fall and set it off. The strap also irritates my neck.”

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Posted 3 years ago

“Donna did a great job explaining everything and answering all our questions. Set up was easy”

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Posted 3 years ago

“MobileHelp gives my Aunt and me as a care giver confidence that if she falls she will get help. It is good that the device that she wears talks to her and with her having two hearing aids she can hear it talking.”

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Posted 3 years ago

“I have to say that I am very pleased with your service. I feel very secure in my partners safety and knowing that I don"t have to worry about him being alone.”

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Posted 3 years ago

“Living alone and starting to feel my age, MobileHelp is a reliable comfort to have.”

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Posted 3 years ago

“I have been very happy with MobileHelp! I have hit my button accidentally a few times and the response has always been timely and they have been very kind.”

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Posted 3 years ago

“So far so good. Only had a month now but my Dad accidentally hit the button and it worked perfectly. Very easy to set up. Good price for peace of mind!”

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Posted 3 years ago

“Excellent Customer Service.”

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Posted 3 years ago

“The technical support is great. They responded quickly.”

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Posted 3 years ago

“Fast response, excellant service”

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Posted 3 years ago

“So far so good. Had two false alarms with good pickup on your end and excellent closure. No problems and am happy to have this good protection around my neck!”

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Posted 3 years ago

“They've been really great whenever I've needed help and the response when I use the monitor is great too Thanks Mobile Help!!!”

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Posted 3 years ago

“MobileHelp gives peace of mind for myself and for my mother inlaw that uses the devise. Very satisfied!”

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Posted 3 years ago

“I purchased this for a daughter who has Multiple Sclerosis . I have trouble convincing her to wear it ALL the time. The wrist band model is helpful and as the non-user of this device I am happy with it. She is getting more comfortable with the concept of wearing it all the time ,,,even ( and especially ) in the shower. She is 59 yrs. old and we are a stubborn family with the need for ideas to be our own . She will get comfortable with this wonderful product . Prior to my purchase she had fallen in the bathroom and remained on the floor for several hours until I had checked on her . Neither she nor I will ever forget that helpless feeling. This product will assure us that that can NEVER occur ,again.”

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Posted 3 years ago

“I have just started with MobileHelp but have been exceptionally impressed by the caring and expert service I have received. They helped me set up my unit and answered all of my questions with professionalism. I would certainly recommend them to everybody seeking this kind of service. Cheers for the Control Station; very professional!”

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Posted 3 years ago

“I just receive the kit yesterday but this is the second time that I have recently purchased the kit again. I was satisfied the first time and I am sure that things will be beneficial this time too.”

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Posted 3 years ago

“Helped explain how the system worked very well. All employees were very patient.”

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Posted 3 years ago

“They were right there when I needed them and they knew right where I was.I am very happy with them so far!!”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,083 reviews