MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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MobileHelp 5 star review on 6th March 2025

Maxwell C Haller

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The fall button works and they respond quickly”

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Posted 3 years ago

“Am recent widow and prone to falls due to delayed hip replacement surgery .. as couldn’t leave husband during his illness!! The system gives me great security and have had several false calls due to my bumping it on things. Staff and response time excellent!! Highly recommend!!”

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Posted 3 years ago

“Well satisfied except that I feel the neck unit is too sensitive.”

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Posted 3 years ago

“Am very pleased with my MobilHelp Alert wristband and pendant because I know that if I fall while taking a shower or elsewhere help will soon be on the way to help me get up and provide an ambulance to transport me to the nearest hospital if needed.”

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Posted 3 years ago

“When ever I’ve had to call everyone they were always patient and answered my questions with good knowledge.”

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Posted 3 years ago

“Have not used it yet but feel more secure having it”

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Posted 3 years ago

“Great Medical alert. I feel safe wearing it. The customer service is also very helpful. I added the Fall Detection to mine. It is a little sensitive but that is good in case you need it.”

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Posted 3 years ago

“It has been working good and is comforting to know where ever I am I’m safe if anything goes Wrong.”

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Posted 3 years ago

“I have never lived alone before and at 66 I am really happy that I am able to have m,y own apartment. But I was really nervous and having a hard time enjoying my space because I am not so steady on my legs. MobileHelp is solving my security problem. I feel safe in my own home, finally. I am grateful.”

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Posted 3 years ago

“Good and quick service”

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Posted 3 years ago

“EMPLOYEES ANSWERED AL QUESTIONS OF MY CONCERN”

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Posted 3 years ago

“I have used it about 3times It very sensitive which is good if you fall. I would recommend this product to anyone.so happy with it”

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Posted 3 years ago

“Wrote before but don’t know if it posted. I am very satisfied with Mobile Help. If you need customer service they are they are 24-7.”

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Posted 3 years ago

“We are all good. I do not feel alone .”

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Posted 3 years ago

“Since my grandma is still in rehab she has not had to use it yet but it’s nice knowing it’s available to her”

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Posted 3 years ago

“I recently purchased Mobilehelp. I like the prompt service. I called few other companies. I found Mobilehelp better.”

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Posted 3 years ago

“Ron rosebury here I'd like to thank you very much for the mobile help machine machine I feel much safer April with my condition having it around my neck and in my pocket at the same time so thank you very much and may God-bless all of you”

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Posted 3 years ago

“The GIRLS IN STORE WAS VERY HELPFUL AND EXPLAIN EVERY THING TO ME. I I LIKE THE PRICE. THANK YOU FOR ASKING.”

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Posted 3 years ago

“Good product. Everyone I have talked with from sales, customer service and tech support have been extremely helpful and polite.”

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Posted 3 years ago

“I set up mobile help for my father in law, down in Florida. My mother had life alert at that time. I would never recommend life alert to anyone! Apon returning home to Michigan, I canceled my mothers life alert and set her up with mobile help. Great people to work with.”

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Posted 3 years ago

MobileHelp is rated 4.6 based on 4,083 reviews