MobileHelp Reviews

Name: MobileHelp
Address: 5050 Conference Way North, Suite 125, Boca Raton
Rating: 4.59

4.6 Rating 4,083 Reviews

89 %

of reviewers recommend MobileHelp

4.6

Based on 4,083 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

561.3476255

Email:

Communications@mobilehelp.com

Location:

5050 Conference Way North, Suite 125
Boca Raton
33487

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Feel safe for my wife”

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Posted 7 years ago

“Nothing yet, only had this for one month.”

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Posted 7 years ago

“So far so good. Only had it for three weeks, but it works fine. Only one problem and that is the wrist band. Had to go to a store and purchase a different kind. Good sales people. Explained everything well. I would recommend MobileHelp so any one needing a unit it would work. I did not purchase the "fall down" unit because they said sometimes it doesn't work when u collapse.”

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Posted 7 years ago

“I did my first Test run yesterday (after my first month), it was easy and went very well. Thank you. I haven't needed to use my Alert Button, but feel more secure when I leave home with the Mobil unit, thank you. Dolores”

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Posted 7 years ago

“It gives me peace of mind to know that I'm protected anywhere.”

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Posted 7 years ago

“I just received my moblehelp and fer knowing if I need help its at my finger tipsI”

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Posted 7 years ago

“WITH the sending unit mishaps the return call to see if assistance was needed”

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Posted 7 years ago

“The fall button and the to go features”

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Posted 7 years ago

“They have answered any inquiry I've had promptly and professionally.”

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Posted 7 years ago

“MobileHelp has made me feel secure and that makes me happy!”

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Posted 7 years ago

“I have not had the service for very long but was pleased when I took a trip out of town for a few days and was fully covered by the service. It gave me a sense of security since I was traveling alone. In dealing with the support staff I have found them to be pleasant, helpful and able to address any concerns or questions I may have.”

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Posted 7 years ago

“I tried using another product from another company and unit failed when showering. This product seems to work very well and is well thought out! Price is fair. The only problem I have had was I purchased this for my Father that has memory issues and the company called him and tried to market other products to him. I had difficulties trying to return and do not understand since I am paying for this and purchased how they could expect to get authorization from him and expect me to pay!”

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Posted 7 years ago

“I recently ordered a Mobile Help Solo Device for my Dad. Mobile Help made the ordering process very easy. I also had a positive experience when I called Customer Service with some questions. The person that I spoke with answered every question, and was courteous.”

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Posted 7 years ago

“Ease of ordering and set uip”

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Posted 7 years ago

“BECAUSE OF THIS DIVIES I HAVE PEACE OF MIND THANK YOU”

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Posted 7 years ago

“So far so good! Actually, I require a bit more time before offering a proper review. Just getting started and must remind myself to carry/or use the devices regularly. Good to have for peace of mind and should be vital ion an emergency..”

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Posted 7 years ago

“MobileHelp is convenient but at this time I choose to terminate my membership. My health issues have been resolved and I thank you for respecting my choice to terminate the membership and will appreciate your help in doing that.”

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Posted 7 years ago

“Having a quick response!”

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Posted 7 years ago

“Have not had to use the "button" yet. Have had 2 false alarms- don't know why. Feel secure in having it in case I need it!”

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Posted 7 years ago

“the fall pendant goes off to easily.”

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Posted 7 years ago

MobileHelp is rated 4.6 based on 4,083 reviews