Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.87

4.9 Rating 2,325 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

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Mobile Lab 5 star review on 29th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just walked in , explained the issue and 15 minutes later my phone was repaired. Very polite and professional. Excellent service. Thank you.”

Helpful Report

(Mobile Lab Sutton) - Posted 2 years ago

“Very helpful and patient lady...Amy I believe. Knows her stuff.”

Helpful Report

(Mobile Lab Beeston) - Posted 2 years ago

“Excellent service this morning by Darius, quickly and efficiently replacing a battery in my partner’s Samsung phone. Polite, friendly and chatted throughout the repair informing me of all he was doing to fix the phone. I would highly recommend this store and colleague, clearly very knowledgeable and skilled in his profession. Thanks Darius.”

Helpful Report

(Mobile Lab Derbion) - Posted 2 years ago

“Quick and professional job 👌 Very friendly staff”

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(Mobile Lab Derbion) - Posted 2 years ago

“So impressed by the service I received today. Dead battery which had previously been replaced elswhere 6 months before. Great professional advice re cost effectiveness of replacing.Previous battery replacement last year was actually 2019 battery i.e. a rip off. Iceing on cake was when Vodaphone had no stock to replace the phone and I returned to the shop. Explained only 30 mins left on car park ticket so would have to top up was told he will fit in 15 mins. which he did. Happily recommend to anybody.”

Helpful Report

(Mobile Lab Derbion) - Posted 2 years ago

“Brilliant walk-in service! Replaced shattered screen and all as good as new after a short wander round the local shops. And a competative price too!”

Helpful Report

(Mobile Lab West Bridgford) - Posted 2 years ago

“I found the knowledge and advice of your operator at Derbion to be readily offered and easy to comprehend unlike some service personnel. He gave a time when I’d be able to collect my device and it was all ready for my return.”

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(Mobile Lab Derbion) - Posted 3 years ago

“Second time used Mobile Lab, would recommend, very good service”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Service was excellent and the repair was completed in a very short time. The staff were friendly and attentive explaining what they were doing. Would recommend to anyone requiring phone repairs.”

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(Mobile Lab Derbion) - Posted 3 years ago

“Terrible experience. My iPhone now has a very poor, nasty quality replacement screen on it - to the point where I’m going to have to take it to an Apple store for the issue to be rectified. If you want a very cheap solution without caring about the quality of the end product, this is your place; however, if you want your device to be in the same condition as it was before, go to the proper Apple store.”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Fantastic service highly recommended would use this place again if or when needed”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Great service”

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(Mobile Lab West Bridgford) - Posted 3 years ago

“Great service, would recommend”

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(Mobile Lab West Bridgford) - Posted 3 years ago

“Amazing service - so knowledgeable and friendly! We love you guys!”

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(Mobile Lab Derbion) - Posted 3 years ago

“Very happy with the service , very quick .”

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(Mobile Lab Derbion) - Posted 3 years ago

“Extremely fast and efficient service, sorted out a stuck sim card in no time at all,would definitely recommend!”

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(Mobile Lab West Bridgford) - Posted 3 years ago

“Gave me clear advice, did the job promptly and the phone still works! - so all good - very reasonably priced. Went into the shop and talked to a human - the best way to communicate!”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Went to several repair shops but the only one I found my spare parts was the Lab, otherwise, I needed to wait for an order for 2-3 days to change my screen. Thanks!”

Helpful Report

(Mobile Lab Derbion) - Posted 3 years ago

“Fabulous, quick and professional service.”

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(Mobile Lab West Bridgford) - Posted 3 years ago

“Great store for repairs. Fixed my iPhone quickly.”

Helpful Report

(Mobile Lab Bulwell) - Posted 3 years ago

Mobile Lab is rated 4.9 based on 2,325 reviews