Mobile Lab Reviews

Name: Mobile Lab
Rating: 4.87

4.9 Rating 2,325 Reviews

97 %

of reviewers recommend Mobile Lab

Company Reviews

Questions

Metrics

4.9

Based on 2,325 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0115 978 3520

Email:

info@mobilelab.email

Location:

Bulwell, Hucknall, Stapleford

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Did the job ...no fuss”

Helpful Report

(Mobile Lab Sutton) - Posted 4 years ago

“Great service brilliant staff very helpful thank you”

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(Mobile Lab Derbion) - Posted 4 years ago

“Had a new battery in my phone ,they checked it was my battery before changing it gave me a time to pick it up. And it was ready. Also had a new glass screen protector which they fitted for me. Looks like a new phone. Great job.”

Helpful Report

(Mobile Lab Stapleford) - Posted 4 years ago

“Took in two iPhones for new batteries. Quickly done. Competitive price. Recommended.”

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(Mobile Lab Stapleford) - Posted 4 years ago

“Very professional and informative service. They also completed the repair in very good time.”

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(Mobile Lab Bulwell) - Posted 4 years ago

“Lack of updates about my iPad.When I called I was told I would be contacted when it was ready..never did. Got sent to head office, communication was awful there too. £80 for a service where the communication seemed to be my responsibility????”

Helpful Report

(Mobile Lab Derbion) - Posted 4 years ago

“Very fast service. Friendly staff will definitely use again”

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(Mobile Lab Sutton) - Posted 4 years ago

“Very helpful, didn’t have to wait long either”

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(Mobile Lab Hucknall) - Posted 4 years ago

“Superb job - under two hours - a very happy grandson- thank you”

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(Mobile Lab Derbion) - Posted 4 years ago

“Brilliant job done on my iPhone”

Helpful Report

(Mobile Lab Derbion) - Posted 4 years ago

“I took my iPhone X in for a new battery today to your Derby store. When I got home I noted that the face recognition software was no longer working. I immediately returned to the shop in Derby and was advised that something must have been disturbed during the battery replacement and my phone would have to be sent away for diagnosis and repair and could take 14 days Before it could be returned. This is of great inconvenience to me as I now do not have a phone for this duration. I was not offered a courtesy phone and I am also incurring costs for travel and parking due to this error in fitting the new battery. I must say the 2 staff at the shop have tried to sort the problem and have been helpful but did say this can happen when batteries are replaced. I am very disappointed to now have to be without a phone following a simple battery replacement and I am now unable to gain access to banking on line, WhatsApp plus other important applications that I use on a daily basis. No mention of any compensation was brought up by your staff and I also do not except that it should now take 14 days to repair??”

Helpful Report

(Mobile Lab Derbion) - Posted 4 years ago

“Friendly, efficient, helpful. Couldn't fault the excellent service they gave. I would use again.”

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(Mobile Lab West Bridgford) - Posted 4 years ago

“Laptop fixes by the next day and not too expensive. Very happy with the results!”

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(Mobile Lab Stapleford) - Posted 4 years ago

“I have had two iPhone screens replaced by Mobile Lab recently and both times I have had excellent service and the screens were replaced quickly and professionally.”

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(Mobile Lab Stapleford) - Posted 4 years ago

“Very efficient and super quick thank you:)”

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(Mobile Lab Hucknall) - Posted 4 years ago

“Great service, will definitely use these guys again”

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(Mobile Lab Stapleford) - Posted 4 years ago

“1st class 👏🏻👏🏻👏🏻”

Helpful Report

(Mobile Lab West Bridgford) - Posted 4 years ago

“My phone wasn’t working at all! Took it in via appointment Thursday. Very quickly diagnosed the problem. Part ordered that day and collected my phone the following day Friday to receive it in fully functional working order! Thank you!”

Helpful Report

(Mobile Lab West Bridgford) - Posted 4 years ago

“Excellent service at a good cost. Short wait highly satisfied”

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(Mobile Lab Sutton) - Posted 4 years ago

“Absolutely brilliant service and super fast, would definitely recommend 5*”

Helpful Report

(Mobile Lab Stapleford) - Posted 4 years ago

Mobile Lab is rated 4.9 based on 2,325 reviews