Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,567 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,567 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

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Posted 1 year ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 1 year ago

“Easy and affordable service. Highly recommended”

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(Apple IPhone 14 128GB Blue) - Posted 1 day ago

“It was a pleasure doing busines with you thanks 😊”

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Posted 4 days ago

“Good service and explained well.”

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Posted 4 days ago

“Always use this website and never ever had any issue and always a quick process.”

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(Vodafone-Sim-Only-Deals) - Posted 4 days ago

“Very easy and better deal than going directly through Vodafone sim only deals.”

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Posted 5 days ago

“Easy quick done!!!”

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(Vodafone-Sim-Only-Deals) - Posted 5 days ago

“The offer is good”

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(Vodafone-Sim-Only-Deals) - Posted 6 days ago

“Process was clear, quick and easy to follow. Phone dispatched the same day.”

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(Google Pixel 8a 128GB Obsidian) - Posted 6 days ago

“Mobiles uk was very easy to use and my new contract is getting sorted already”

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(Vodafone-Sim-Only-Deals) - Posted 1 week ago

“Always a great service and the best deals! My 3rd time getting a new phone from them, would always recommend!”

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(Google Pixel 9 128GB Obsidian) - Posted 1 week ago

“i bought a esim from them 5 days ago. not one mail saying when i will receive the esim. tried calling them and was on hold for 20 mins. no email address to find the help desk... i have my sim switch date in couple more days and am giving them grace period. after this i will be forced to cancel due to non delivery of services.”

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Posted 1 week ago

Hello Subrato Thank you for your review, I’m sorry to hear that there has been some confusion as to when you’ll be sent your eSIM. This will be emailed on the date you have chosen to transfer your number as this is the date the contract starts with your chosen network. I hope I have addressed your concerns. Kind regards Grace | Mobiles.co.uk

Posted 1 week ago

“Mobiles.co.uk offer a good service. The data from ID Mobile was very good and the price competitive. My number was ported over seamlessly as well with no issues. One star taken off though because the offer was with cashback and it's a pain to have to submit 5 statements at different intervals to get this cashbacks as it's a shame it wasn't made easier, but it's deliberately done this way to profit from those people who will forget.”

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Posted 1 week ago

“Smartphone is now accessible to anyone”

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Posted 1 week ago

“Very easy to sign up Phone arriving within 24 hours”

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(Google Pixel 8a 128GB Bay) - Posted 1 week ago

“Great prices, easy ordering, order completed quickly, no issues. Have used Mobiles several times without issue.”

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(Vodafone-Sim-Only-Deals) - Posted 1 week ago

“Veryp good! I like.”

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Posted 1 week ago

“Excellent service”

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Posted 2 weeks ago

“Hard to say as DPD didn’t actually deliver the phone so I still haven’t got it….”

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Posted 2 weeks ago

“Great phone”

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Posted 2 weeks ago

“Very good service, and easy, took a few minutes.”

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(Vodafone-Sim-Only-Deals) - Posted 2 weeks ago

Mobiles.co.uk is rated 4.7 based on 37,567 reviews