Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,662 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,662 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“Attempted to purchase 2 mobiles, first one went through no hitch, the second one didn't. So I called to try to resolve, spent total an hour on the phone up until approx 5pm. Was told my case would be referred to a Team Leader and someone would get back to me within 20 minutes. Well that was last Wednesday and still not heard anything. Have gone elsewhere and purchased from affordablemobiles as mobiles.co.uk clearly don't want my money!”

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Posted 1 year ago

Hello Dominic Thank you for reaching out to us to let you know of your experience. It’s disappointing to hear of case such as yours in which we have fallen so far short of the standards of service we aim to deliver. I'm sorry to hear you've not received a call back and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. As a result, I have arranged a call back so we can discuss this further. Kind regards Roshni - Mobiles.co.uk

Posted 1 year ago

“Very much smooth process.”

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Posted 5 hours ago

“Brilliant deal… wouldn’t get this deal anywhere… and the service were amazing”

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(Vodafone-Sim-Only-Deals) - Posted 2 days ago

“Missing Galaxy buds Called 3 times to get them to resend and there is no email or anything confirming that i will receive them. Bunch of thiefs”

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Posted 2 days ago

Hello Jakub Thank you for your review. Customer feedback is vitally important in helping us to identify areas in which we can improve and develop as a business. I’m sorry to hear you’ve not received your promotional gift. We can see you’ve submitted a complaint regarding this already and have emailed you asking for further details. Please respond to the email we’ve sent so we can discuss this further. Kind regards Chris | Mobiles.co.uk

Posted 1 day ago

“I am happy to join my new network”

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Posted 2 days ago

“Process was quick and easy”

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Posted 3 days ago

“Got a good deal on a new iPhone, very big upgrade and overall was easy and quick”

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(Apple IPhone 16 128GB Black) - Posted 4 days ago

“I didn't get yellow, I got black. Phone is good”

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Posted 5 days ago

“Easy to use and a good deal for the phone I wanted.”

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Posted 6 days ago

“Excellent service, SIM arrived quickly and no issues.”

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Posted 6 days ago

“Way better deals than All the reason of the mobile providers who just rip people off because their name will carry weight. Not Mobiles.co.uk, very competative prices, delivered then next day with minimal fuse, spot on work keep up the good work every phone provider should be like Mobiles.co.uk”

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(Google Pixel 9 Pro 128GB Hazel) - Posted 1 week ago

“Superb company to deal with, emails give regular updates on purchase and inform you at every stage. The bonus is they are cheaper than the main carriers deal on offer and in my case by a long way...5*plus”

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(Google Pixel 9 128GB Porcelain) - Posted 1 week ago

“Fast easy transaction fantastic phone package at the best price available ThanX”

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(Samsung Galaxy A16 5G 128GB Green) - Posted 1 week ago

“Required a sim only deal, everything was displayed in an easy to read format which allowed a de ion to. Be made in a timely manner . Quick ordering process and new sim was operational within a few hours with email correspondence confirming.”

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(Vodafone-Sim-Only-Deals) - Posted 1 week ago

“Easy to use.”

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(Id-sim-only-deals) - Posted 1 week ago

“Very good buying experience”

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Posted 1 week ago

“Very quick delivery.”

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Posted 1 week ago

“Fantastic service, went for a sim only contact, ordered the sim on boxing day it was here by the Monday, can't fault this”

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Posted 1 week ago

“I have been a customer for 10 yrs now. Always good service. Can't be beaten on price. They recently price matched a MEGA DEAL, so I could stay with them. HIGHLY recommended!!”

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(Samsung Galaxy S24 Ultra 256GB Titanium Grey) - Posted 1 week ago

“Good, happy with your products and offers”

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(Samsung Galaxy S24 256GB Onyx Black) - Posted 1 week ago

“Best company ever. So easy and quick. Delivery next day. Bargains on pay monthly phones. Recommend to all.”

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(Samsung Galaxy S24 Ultra 512GB Titanium Grey) - Posted 1 week ago

Mobiles.co.uk is rated 4.7 based on 37,662 reviews