Mobiles.co.uk Reviews

Name: Mobiles.co.uk
Rating: 4.71

4.7 Rating 37,567 Reviews

94 %

of reviewers recommend Mobiles.co.uk

4.7

Based on 37,567 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5

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Mobiles.co.uk 5 star review on 31st July 2024

130

Anonymous

Anonymous // 01/01/2019

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“I used mobiles.co.uk on the recommendation from a friend. The whole experience has been easy and straight forward. I have managed to save money by getting a great deal so I am very happy.”

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(Id-sim-only-deals) - Posted 2 months ago

“Very quick and easy to deal with, competitive prices Highly recommend”

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Posted 2 months ago

“Easy and quick service”

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Posted 2 months ago

“Very good phone, easy to set up and easy to navigate. I like the feel of this as well as seems more sturdy than my previous phone.”

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Posted 2 months ago

“Brought online, very easy process including keeping my number, was able to choose a date for transfer from a selection on offer, SIM only deal.”

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Posted 2 months ago

“Nick was very helpful and actioned my upgrade very easily and quickly. Nick was very knowledgable and friendly.”

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(Vodafone-Sim-Only-Deals) - Posted 2 months ago

“Very Good service and prompt reply of any query.”

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Posted 2 months ago

“Well informed though email”

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Posted 2 months ago

“Fantastic offers and rates, truely awful customer experience. I tried to get a SIM for my daughter and a monthly phone contract for my son in readiness for starting and returning to university, but because I did this a few days apart it has been the worst customer journey/experience. Mobiles.co.uk blaming ID Mobile and visa versa and hours spent on chats rather than talking to someone with any reasonable chance of sorting it. What should have been a few minutes is still ongoing! I will give up after today and simply buy my son the handset.”

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Posted 2 months ago

Hello Stephen Thank you for reaching out to us to let you know of your experience I’d like to apologise for your experience. It’s disappointing to hear we’ve failed to deliver the level of service you should rightly expect to receive. I'm sorry to hear the issue with your order and I do understand the disappointment this would cause. I’d like to assist you today and help provide a resolution, however you were unable to take my call. I have sent you an email so we can discuss this further. Kind regards Roshni | Mobiles.co.uk

Posted 2 months ago

“Good Phone best quality”

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Posted 2 months ago

“Great price”

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Posted 2 months ago

“Fast and great value Ordered in afternoon and had phone next morning. Amazing g deal on the contract.”

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(Apple IPhone 13 128GB Midnight) - Posted 2 months ago

“Fast excellent service and cheep tariffs 5 stars”

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(Samsung Galaxy S24 256GB Onyx Black) - Posted 2 months ago

“Experience was smooth and effortless. Once I found what I was looking for the whole process took about 10 minutes and was processed and confirmed within half an hour. Delivery next day on a Saturday! Very good experience and happy with the whole process”

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(Motorola Razr 50 Ultra 512GB Midnight Blue) - Posted 2 months ago

“First time on Mobiles.co.uk and I am impressed by the speed of the process.”

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Posted 2 months ago

“Easy to navigate website with good information on each product”

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(Samsung Galaxy S24 256GB Cobalt Violet) - Posted 2 months ago

“I had the experience to purchase a mobile network with them. The process was swift and easy. I bought a eSIM with IDmobile. As eSim is very new to me, i thought the instructions and information shared during the purchasing process, up to the installation and activation of it is so easy and clearly described. I would surely consider coming back for future purchases.”

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(Id-sim-only-deals) - Posted 2 months ago

“service is excellent. Easy contactibility. Reasonable price”

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Posted 2 months ago

“Great little phone”

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Posted 2 months ago

“Great company for great deals. This was the 3rd or 4th purchase of a mobile or sim through mobiles. The site is really easy to use and breaks down the deals so you can see exactly what you are getting and for what price. All of the purchases over the last few years have envolved cashback. It is clear what bills you need to send and when, although you don't get reminders from Mobiles but this is easy to set up yourself in any calendar app. The bills I have submitted have never been rejected and the cheque arrives in the post a few days later. With the ability to pay in cheques with my mobile phone and baning app this is not much of a hassle, and is one I am happy to do as it means I have a great deal on a well known network. I have used the upgrade option on the site as well as a new contract and both have worked well and allowed me to port my nummber or keep my number with no issues. The most recent upgrade I did, just happened rather than needing to have another sim delivered, so this is good from a green perspective. Overall I am really happy with my contracts, price I pay and the service I have received from Mobiles over the last few years.”

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Posted 2 months ago

Mobiles.co.uk is rated 4.7 based on 37,567 reviews