“Excellent service. A lot quicker than I expected. Literally 5 minutes from beginning to the end of the process. No issues at all and my newly unlocked phone is ready to use. Definitely recommend this company if you need a speedy unlock”
“Was a bit sceptical at first but I cannot fault them at all, it was a very quick service and very easy to use!
I will be using them again in the future if I needed and will be recommending to others”
Hi Neelam,
Thank you for reaching out and I'm sorry you encountered an issue.
I'm happy to inform you that your iPhone 12 Pro Max from the network Three UK has successfully been unlocked. Since your status is "Unlock Complete", it should now be ready to use with any compatible network's SIM card.
Please follow the final steps to complete the unlocking process:
1. **iPhones: ** Simply connect your iPhone to WiFi, then turn it off and back on.
If you still face any issues after following these steps, please let us know so we can further assist you.
Thank you for using mobileunlocks.com. Enjoy your unlocked iPhone!
Best wishes,
Charlotte
“The service was very fast effective with progress updates and timely communication on queries asked. I also received email confirmation and assurance.”
“Meilleur site que j'ai pu trouver sur Internet pour débloquer mon téléphone. Je le recommande grandement. Ce site est d'une rapidité incroyable. Il suffit de rentrer votre IMEI, de régler le montant indiqué et votre téléphone sera débloqué.”
“was very scared to use the website at first but im glad i took the chance the unlock was instant as to other people told me i was gonna have to wait 2-3 days so them being able to get it unlocked instantly for half the price was wonderful thank yall again”
“I paid £11.99 assuming the phone would be in unlocked however it automatically went to eligibility checks. Then I was required to pay another £26.99 to unlock the phone. I paid this and it hasn’t made a difference. No sim is working in the phone besides the Sky sim I initially had. I have been ripped off. Do not bother because they don’t issue refunds regardless of weather it works or not.”
Hi Sophie-Leigh,
Thank you for bringing this to our attention and I'm sorry to hear about your experience. From our records, it looks like your order status is "Unlock Complete," which means your iPhone 14 should now accept SIM cards from other networks.
Here's what you can try to get your phone working with the new SIM card:
1. **Restart Your Phone**: Sometimes, a simple restart can help your phone recognize the new network.
2. **Check Network Compatibility**: Ensure that the network you're trying to use is compatible with your phone model.
3. **Update Your iPhone**: Make sure your iPhone has the latest iOS update installed.
4. **Reset Network Settings**: Go to Settings > General > Reset > Reset Network Settings. This will reset WiFi networks, passwords, cellular settings, and VPN/APN settings.
If none of these steps resolve the issue, please contact our support team. We provide a 100% Money Back Guarantee if the service does not work as promised under certain conditions outlined in our refund policy. Here's an important excerpt related to this:
"If our attempt to unlock your iPhone returns an 'unavailable' report to our server, the guarantee applies."
However, since your order status is marked as complete, I encourage you to follow the steps above and reach out to our support team for further assistance.
Thank you for your understanding and patience.
Best regards,
Charlotte
