“Do not trust this service. My iPhone was locked, and I paid them the required fee to unlock it. After taking my money, my phone remains completely locked. To make matters worse, there is no email address or contact number provided anywhere on their site. I am stuck waiting indefinitely for "live support" that doesn’t reply. This feels entirely like a scam/fraud. Save your money and look elsewhere.”
Hi — I’m Charlotte. I’m really sorry for the stress — I can help sort this.
Our system shows your order status as "Unlock Complete" and I can also see the payments: $14.99 (Eligibility Check) and $60 (Standard Unlock). For iPhones the final step is to follow the unlock instructions we email you: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Terms 8.1). Please also check your spam/junk for that email.
If you still see the phone locked after doing that (try with a non‑Bell SIM inserted), reply here with your order number or IMEI and I’ll escalate this immediately. Note: Eligibility checks are non‑refundable per our policy, but I want to get your phone working first. — Charlotte
Hi — thank you so much for the kind words! I’m glad your iPhone 13 Pro Max is working for you. Our records show your May 25, 2026 order is "Unlock Complete." To finish, please connect the iPhone to WiFi and turn it off and then on — as our instructions state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". If anything isn’t right, reply here and I’ll help straight away. — Charlotte
Hi — that’s wonderful to hear, thanks for letting us know! Your order shows "Unlock Complete." To finish the iPhone unlock please follow the instructions: "connecting the phone to WiFi and turning the phone off and then on." If anything else crops up, just reply here and I’ll help.
— Charlotte, MobileUnlocks
“They are scammers. Don't bother wasting your money and time on this, find a reputable company. They will take your moeny and ignore you. Wish I could give them -5 stars.”
Hi — Charlotte here, I’m really sorry you had a bad experience.
I can see your order (placed 10 May 2026) shows Unlock Complete and that you paid $24.99 for the Eligibility Check and $40 for the Standard Unlock. For iPhones our instructions to finish an unlock are: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — please try that first.
If it still isn’t working, please reply with your order number, IMEI or the exact error/message you see (e.g. Activation Lock, “Incompatible SIM”, etc.) and I’ll escalate this immediately and investigate for you. Note: Eligibility Checks are non-refundable per our policy, but I want to help get this resolved.
Thanks,
Charlotte
Hi — thanks for the update! Good news: your order (placed May 23, 2026) shows "Unlock Complete," so the unlock has been processed.
Please complete the iPhone step as per our terms: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it still won't accept other networks, reply and I’ll help troubleshoot. I can also confirm the payments on file: $6.99 (Network Check), $14.99 (Eligibility Check), $55 (Standard Unlock).
— Charlotte
Hi — thanks so much for your kind words! I’m glad your Samsung SM‑S731B/DS (order placed May 18, 2026) is all sorted and showing as Unlock Complete. If you need help entering the codes, please follow the email instructions — as our terms say, “Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions.” Anything else, just reply here and I’ll help.
— Charlotte
“Absolutely perfect, paid the charge and Mobile unlocks did the rest, waited a couple of days and my phone was unlocked so my son can now use it on his sim card.”
Hi — Charlotte here, thank you for the lovely review! Delighted it all went smoothly and your son can use the phone now. Your order shows "Unlock Complete" — if you’d like the unlock codes resent or need quick steps to enter them on the Galaxy S22+ 5G, tell me and I’ll send them right away. Thanks for choosing MobileUnlocks!
“The initial charge is £23 , when the "checks" are complete , they then ask for a further £49 , it takes 4 days to come back with the unlock codes , which is done instantly by other providers , my phone was already unlocked, but their checks said it wasn't and proceeded with the process , despite it not being necessary, also , the "live" support is pointless , they claim to respond in 30 mins , I have had no reply to my messages/queries after 3 days , a very poor and misleading service , please avoid and use a company that is honest and has good communications , a complete waste of time and money ,”
Hi — I’m Charlotte. I’m really sorry this has been frustrating and for the slow support replies. I can help you finish this now so it isn’t a waste of time.
Your order status shows: Unlock Complete. Your unlock codes are: NCK=65845252 MCK=32205205 RGCK=00000000 EXTRA=96449753. As per our instructions, for non‑iPhones you complete the process by entering the unlocking codes provided: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions;" (Terms, 8.1).
About refunds/charges — you paid £23.99 for the Eligibility Check and £49 for the Standard Unlock. Per our policies: "Eligibility Check: These checks are non‑refundable." and "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." (Refund Policy). Also, "It is not possible to cancel your order once it is paid for." (T&Cs 2.1).
If you’d like, I can walk you step‑by‑step to enter the code on your Galaxy S23 (insert an incompatible SIM, wait for the network unlock prompt, then enter NCK=65845252). Tell me when you’re ready and I’ll guide you through it.
Hi — Charlotte here. Thanks for the 5★ for speed — I’m sorry the extra charge was a surprise.
Just to explain: we do charge the Eligibility Check separately and those checks are non-refundable: "Eligibility Check: These checks are non-refundable." Also, as shown at checkout, "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." There can also be an additional unlocking fee which is shown on the order summary prior to purchase.
Your order status is Unlock Complete and your unlock codes are: NCK=49974498 MCK=13222638 RGCK=00000000 EXTRA=35265999. For non‑iPhones you complete the process by entering the codes: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;"
If you’d like, I can walk you through entering the codes or answer any other questions — just reply here.
Hi — thanks for the kind words! Glad our support changed your mind.
I can see your iPhone 16e (T‑Mobile USA) shows Unlock Complete. To finish the process for iPhones, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still looks off, reply here and I’ll sort it out for you. — Charlotte
“Vou fazer duas avaliações.
5 ⭐️ para serviço e qualidade.
Meu celular foi desbloqueado em 15h.
4 ⭐️para melhorar a transparência no pagamento.
Primeiro aparece 24,99 e depois 68,00 para concluir, e isso não está bem explicado para quem vai contratar o serviço.”
Olá! Aqui é a Charlotte, muito obrigada pela avaliação de 5 estrelas e por avisar que o desbloqueio foi concluído em 15 horas. Que bom que correu tudo bem! Desculpe pela confusão com o pagamento. O processo de finalização da compra é dividido em duas etapas: Verificação de Elegibilidade (US$ 24,99) e Desbloqueio Padrão (US$ 68). Como consta em nossa política, "Verificação de Elegibilidade: Essas verificações não são reembolsáveis" e "Pode haver um custo adicional para o desbloqueio do SIM, que será informado na página de resumo do seu pedido antes da compra". Seu pedido mostra "Desbloqueio Concluído" para o seu iPhone 17 Pro Max na AT&T EUA. Para finalizar o desbloqueio do iPhone, conecte-se ao Wi-Fi e desligue e ligue o aparelho. Se ainda tiver alguma dúvida, estou à disposição para ajudar.
Hola, soy Charlotte. ¡Muchísimas gracias por tus amables comentarios! Me alegra que tu iPhone 11 (Cricket USA) muestre "Desbloqueo completado" y que todo funcione a la perfección. Si necesitas que te explique el último paso: "iPhones: conectar el teléfono a la red Wi-Fi, apagarlo y volver a encenderlo". Si necesitas algo más, no dudes en responder. ¡Estaré encantada de ayudarte!
¡Muchísimas gracias! Me alegra mucho oír eso. Vemos que el estado de tu pedido es "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo (Términos §8.1). Si después de esto surge algún problema, responde aquí y te ayudaré a solucionarlo. — Charlotte
Hola, ¡muchísimas gracias por tu reseña! Me alegra que hayas tenido una experiencia excelente. Tu pedido muestra "Desbloqueo completado". Para finalizar el desbloqueo del iPhone 13 Pro, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo. Si el proceso no se completa o necesitas ayuda, responde aquí y te ayudaré de inmediato. — Charlotte, MobileUnlocks
“Muy buena opción para activar mi teléfono que compré en USA y lo pasé a México. El mismo día se desbloqueó. Sí es un poco caro y son dos pagos. Pero creo que lo vale.”
Muchas gracias por tus amables palabras. ¡Me alegra que tu iPhone 14 Pro Max se haya activado el mismo día! Tu pedido muestra "Desbloqueo completado" (realizado el 22 de mayo de 2026). Para finalizar, solo tienes que conectar el iPhone a Wi-Fi y apagarlo y volver a encenderlo siguiendo nuestras instrucciones: "iPhones: conectar el teléfono a Wi-Fi y apagarlo y volver a encenderlo". Si tienes algún otro problema, responde aquí y te ayudaré. — Charlotte
Hi — Charlotte here, thanks for the feedback and glad you used MobileUnlocks!
Your order placed on May 15, 2026 for the iPhone X (T‑Mobile USA) shows status: "Unlock Complete". To finish the process please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you still see any issue after that, reply here and I’ll help sort it out.
Hi — Charlotte here, thanks for the great review!
Your order placed 21 May 2026 shows as "Unlock Complete" for your iPhone 16 Plus on Viettel Vietnam. To finish the unlock please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it still shows the carrier, reply and I’ll check further. I can also confirm both payments ($28.99 and $60.00) were received.
Thanks again — happy to help if you need anything else.
Hi — Charlotte here, thanks for your patience and great news: your EE (UK) iPhone XR is now showing as Unlock Complete! I can see your payments (£14.99 Eligibility Check + £30 Standard Unlock) — everything’s been completed and no further charge is needed.
To finish the unlock on iPhones, please "connect the phone to WiFi and turn the phone off and then on;" — once done, try a different network SIM. If anything’s not right, reply here and I’ll help sort it straight away. Thanks for sticking with us!
“recently had my phone unlocked from AT&T, and I’m genuinely impressed with how smooth and fast the entire process was. I was given an estimated waiting time, but the unlock was completed much sooner than expected, which was a great surprise. The instructions were clear, communication was professional, and the whole experience was stress-free from start to finish.
After the unlock was completed, I inserted my preferred SIM card and everything worked perfectly right away. The network connected without any problems, calls and mobile data are working great, and the phone runs exactly as it should. It feels amazing to finally have the freedom to use the carrier of my choice without restrictions.
I truly appreciate the quick turnaround and reliable service. If anyone is looking to unlock their phone , I would definitely recommend this service based on my experience. Fast, efficient, trustworthy, and absolutely worth it!”
Hi — thank you so much for the great feedback! I’m delighted your Galaxy S24 FE (order marked “Unlock Complete”) was faster than expected and is working perfectly with your SIM.
As a quick reminder, "Completion of the unlock process is made by email notification to the email address provided, simple instructions to complete the unlock procedure depending on what brand phone you have" — if anything else pops up after inserting your SIM, reply here or contact support and we’ll sort it asap.
Thanks again for recommending us — Charlotte
Hi — thanks so much for the great review! Glad it was quick and easy.
Your order shows "Unlock Complete" for your iPhone 14 (Three UK). To finish the process, please "connect the phone to WiFi and turn the phone off and then on;" — if you need any help with that or anything else, just reply here and I’ll assist.
— Charlotte
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