Thanks so much — glad it was quick! Your iPhone 12 (AT&T USA) shows as "Unlock Complete." To finish the process please follow the iPhone steps: "connecting the phone to WiFi and turning the phone off and then on." If anything’s not working, reply here and I’ll help right away. — Charlotte
“Desbloquearon mi cel en el tiempo que dijieron, pero, para mi gusto es algo tardado y no avisan cuando estan tratando de que les compres el servicio, igual que cuando no dicen bien que el primer pago es solo para saber si eres elegible para el servicio y te vas con la finta y nada que si se puede pero ahora hay que hacer otro pagor por 4 veces mas de lo que hicistes iniciailmente total 100 dollares nada barato .”
Hola, soy Charlotte. Lamento que el proceso haya sido poco claro y algo lento. Confirmo que su pedido (Verificación de elegibilidad $28.99 + Desbloqueo estándar $81.00) muestra el estado: "Desbloqueo completado". Algunos puntos de nuestros términos que explican cómo funciona esto: - "Los pedidos anticipados, la verificación de elegibilidad y los costos de desbloqueo se incurren inmediatamente al realizar su pedido." (Términos 2.1) — la verificación de elegibilidad es un paso de pago aparte. - "Verificación de elegibilidad: Estas verificaciones no son reembolsables." (Política de reembolso) - "Si el iPhone no cumple con ciertos criterios (divulgados en su página de pago), es posible que se requiera un Servicio Premium además del Pago de Desbloqueo Estándar. Esto se mostrará en su estado." (nota de pago) Para finalizar el desbloqueo de su iPhone: "iPhones: conecte el teléfono a Wi-Fi y apáguelo y luego enciéndalo"; (Términos 8.1). Si aún aparece bloqueado después de eso, responda y lo guiaré a través de los pasos finales o revisaré los detalles del pedido de inmediato.
“I'm so happy with this service. Phone unlock within 24 hours instead of 36 hours, here in m County jamaica they wanted a lot to unlock, but thank you Mobile unlock . I will be using thos service all the time now!”
Hi — thanks so much for the lovely feedback! We're delighted your iPhone 11 Pro unlocked so quickly.
Our records show your order (placed May 26, 2026) is marked "Unlock Complete" and we received your payments of $24.99 (Eligibility Check) and $54 (Standard Unlock). To finish the iPhone unlock, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything isn't working or you need help, reply here and I’ll sort it out.
— Charlotte
Hi — I’m Charlotte. I can see your order (placed 26 May 2026) and both payments (USD 28.99 and USD 50.00); your iPhone 8 Plus (American Cellular) shows status: "Unlock Complete."
Please try the final unlock step for iPhones: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it still shows locked or you get an error (for example "Incompatible SIM"), reply with the exact error message plus your order number/IMEI and I’ll escalate it to our technicians. If your phone required a Premium Service, that would be shown in your status.
Thanks — Charlotte
Hola, lamento que hayas tenido una mala experiencia, entiendo perfectamente tu frustración. Buenas noticias: el desbloqueo de tu iPhone 8 Plus (Cricket USA) está en proceso: "99% completado y debería finalizarse en breve". También veo tres pagos en tu pedido: dos comprobaciones de elegibilidad (24,99 $ cada una) y un desbloqueo estándar (54 $). Ten en cuenta: "Comprobación de elegibilidad: Estas comprobaciones no son reembolsables" (Política de reembolso) y "No es posible cancelar el pedido una vez pagado" (Términos y condiciones 2.1). Seguiré supervisando el proceso y te avisaré en cuanto finalice. Si quieres que lo revise ahora mismo, responde con tu número de pedido o el correo electrónico que usaste. — Charlotte
“Phone was unlocked in three days. Really reliable site. You can keep track of your order status by using the tracking link. The first payment instalment is to verify safety measures regarding the phone and the second is to proceed to ordering the unlocking of the phone. The phone I got unlocked is a little older but they still came through and delivered. Really happy with the service”
Thanks so much — I’m really glad it went smoothly for you and the iPhone 8 was unlocked in three days!
Just to confirm: we have your Eligibility Check (€13.49) and Standard Unlock (€61) on file and your order status shows "Unlock Complete." To finish the iPhone unlock, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Terms 8.1).
If anything else crops up or you need help, just reply here with your order number and I’ll sort it out. — Charlotte
Hi — thanks so much for the great review! Glad it was quicker than you expected.
Your iPhone 11 shows status "Unlock Complete." To finish, follow the unlock steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything doesn't look right, reply here and I’ll help sort it. — Charlotte
“Do not trust this service. My iPhone was locked, and I paid them the required fee to unlock it. After taking my money, my phone remains completely locked. To make matters worse, there is no email address or contact number provided anywhere on their site. I am stuck waiting indefinitely for "live support" that doesn’t reply. This feels entirely like a scam/fraud. Save your money and look elsewhere.”
Hi — I’m Charlotte. I’m really sorry for the stress — I can help sort this.
Our system shows your order status as "Unlock Complete" and I can also see the payments: $14.99 (Eligibility Check) and $60 (Standard Unlock). For iPhones the final step is to follow the unlock instructions we email you: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Terms 8.1). Please also check your spam/junk for that email.
If you still see the phone locked after doing that (try with a non‑Bell SIM inserted), reply here with your order number or IMEI and I’ll escalate this immediately. Note: Eligibility checks are non‑refundable per our policy, but I want to get your phone working first. — Charlotte
Hi — thank you so much for the kind words! I’m glad your iPhone 13 Pro Max is working for you. Our records show your May 25, 2026 order is "Unlock Complete." To finish, please connect the iPhone to WiFi and turn it off and then on — as our instructions state: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". If anything isn’t right, reply here and I’ll help straight away. — Charlotte
Hi — that’s wonderful to hear, thanks for letting us know! Your order shows "Unlock Complete." To finish the iPhone unlock please follow the instructions: "connecting the phone to WiFi and turning the phone off and then on." If anything else crops up, just reply here and I’ll help.
— Charlotte, MobileUnlocks
“They are scammers. Don't bother wasting your money and time on this, find a reputable company. They will take your moeny and ignore you. Wish I could give them -5 stars.”
Hi — Charlotte here, I’m really sorry you had a bad experience.
I can see your order (placed 10 May 2026) shows Unlock Complete and that you paid $24.99 for the Eligibility Check and $40 for the Standard Unlock. For iPhones our instructions to finish an unlock are: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — please try that first.
If it still isn’t working, please reply with your order number, IMEI or the exact error/message you see (e.g. Activation Lock, “Incompatible SIM”, etc.) and I’ll escalate this immediately and investigate for you. Note: Eligibility Checks are non-refundable per our policy, but I want to help get this resolved.
Thanks,
Charlotte
Hi — thanks for the update! Good news: your order (placed May 23, 2026) shows "Unlock Complete," so the unlock has been processed.
Please complete the iPhone step as per our terms: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If it still won't accept other networks, reply and I’ll help troubleshoot. I can also confirm the payments on file: $6.99 (Network Check), $14.99 (Eligibility Check), $55 (Standard Unlock).
— Charlotte
Hi — thanks so much for your kind words! I’m glad your Samsung SM‑S731B/DS (order placed May 18, 2026) is all sorted and showing as Unlock Complete. If you need help entering the codes, please follow the email instructions — as our terms say, “Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions.” Anything else, just reply here and I’ll help.
— Charlotte
“Absolutely perfect, paid the charge and Mobile unlocks did the rest, waited a couple of days and my phone was unlocked so my son can now use it on his sim card.”
Hi — Charlotte here, thank you for the lovely review! Delighted it all went smoothly and your son can use the phone now. Your order shows "Unlock Complete" — if you’d like the unlock codes resent or need quick steps to enter them on the Galaxy S22+ 5G, tell me and I’ll send them right away. Thanks for choosing MobileUnlocks!
“The initial charge is £23 , when the "checks" are complete , they then ask for a further £49 , it takes 4 days to come back with the unlock codes , which is done instantly by other providers , my phone was already unlocked, but their checks said it wasn't and proceeded with the process , despite it not being necessary, also , the "live" support is pointless , they claim to respond in 30 mins , I have had no reply to my messages/queries after 3 days , a very poor and misleading service , please avoid and use a company that is honest and has good communications , a complete waste of time and money ,”
Hi — I’m Charlotte. I’m really sorry this has been frustrating and for the slow support replies. I can help you finish this now so it isn’t a waste of time.
Your order status shows: Unlock Complete. Your unlock codes are: NCK=65845252 MCK=32205205 RGCK=00000000 EXTRA=96449753. As per our instructions, for non‑iPhones you complete the process by entering the unlocking codes provided: "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions;" (Terms, 8.1).
About refunds/charges — you paid £23.99 for the Eligibility Check and £49 for the Standard Unlock. Per our policies: "Eligibility Check: These checks are non‑refundable." and "Already Unlocked phones: No refund if you order an unlock for an already unlocked phone." (Refund Policy). Also, "It is not possible to cancel your order once it is paid for." (T&Cs 2.1).
If you’d like, I can walk you step‑by‑step to enter the code on your Galaxy S23 (insert an incompatible SIM, wait for the network unlock prompt, then enter NCK=65845252). Tell me when you’re ready and I’ll guide you through it.
Hi — Charlotte here. Thanks for the 5★ for speed — I’m sorry the extra charge was a surprise.
Just to explain: we do charge the Eligibility Check separately and those checks are non-refundable: "Eligibility Check: These checks are non-refundable." Also, as shown at checkout, "Pre-orders, eligibility check, and unlocking costs are incurred immediately upon placing your order." There can also be an additional unlocking fee which is shown on the order summary prior to purchase.
Your order status is Unlock Complete and your unlock codes are: NCK=49974498 MCK=13222638 RGCK=00000000 EXTRA=35265999. For non‑iPhones you complete the process by entering the codes: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;"
If you’d like, I can walk you through entering the codes or answer any other questions — just reply here.
Hi — thanks for the kind words! Glad our support changed your mind.
I can see your iPhone 16e (T‑Mobile USA) shows Unlock Complete. To finish the process for iPhones, please follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still looks off, reply here and I’ll sort it out for you. — Charlotte
“Vou fazer duas avaliações.
5 ⭐️ para serviço e qualidade.
Meu celular foi desbloqueado em 15h.
4 ⭐️para melhorar a transparência no pagamento.
Primeiro aparece 24,99 e depois 68,00 para concluir, e isso não está bem explicado para quem vai contratar o serviço.”
Olá! Aqui é a Charlotte, muito obrigada pela avaliação de 5 estrelas e por avisar que o desbloqueio foi concluído em 15 horas. Que bom que correu tudo bem! Desculpe pela confusão com o pagamento. O processo de finalização da compra é dividido em duas etapas: Verificação de Elegibilidade (US$ 24,99) e Desbloqueio Padrão (US$ 68). Como consta em nossa política, "Verificação de Elegibilidade: Essas verificações não são reembolsáveis" e "Pode haver um custo adicional para o desbloqueio do SIM, que será informado na página de resumo do seu pedido antes da compra". Seu pedido mostra "Desbloqueio Concluído" para o seu iPhone 17 Pro Max na AT&T EUA. Para finalizar o desbloqueio do iPhone, conecte-se ao Wi-Fi e desligue e ligue o aparelho. Se ainda tiver alguma dúvida, estou à disposição para ajudar.
Hola, soy Charlotte. ¡Muchísimas gracias por tus amables comentarios! Me alegra que tu iPhone 11 (Cricket USA) muestre "Desbloqueo completado" y que todo funcione a la perfección. Si necesitas que te explique el último paso: "iPhones: conectar el teléfono a la red Wi-Fi, apagarlo y volver a encenderlo". Si necesitas algo más, no dudes en responder. ¡Estaré encantada de ayudarte!
¡Muchísimas gracias! Me alegra mucho oír eso. Vemos que el estado de tu pedido es "Desbloqueo completado". Para finalizar el desbloqueo del iPhone, conecta el teléfono a la red Wi-Fi, apágalo y vuelve a encenderlo (Términos §8.1). Si después de esto surge algún problema, responde aquí y te ayudaré a solucionarlo. — Charlotte
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