Hi ā Charlotte here, thanks so much! šā¤ļø
Your order (placed 09 Sep 2026) is showing "Unlock Complete" for your iPhone 16 Pro Max on Vodacom SA. To finish the process, follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If it doesnāt show as unlocked after that, reply with your order number and Iāll sort it out right away.
“Although, I almost gave up after weeks of unsuccessful unlock. Just when I was about reporting to my bank for fraudulent services, I received an email that my phone was successfully unlocked which was true. It could take time, but services rendered are top notch.”
Hi ā thanks for the update and sorry again for the stressful wait. Iām really glad your iPhone XR (AT&T USA) is now showing as "Unlock Complete" on your Aug 2, 2026 order.
To finish the iPhone unlock please follow the steps we send: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything still looks off, reply here and Iāll get it sorted.
Thanks for sticking with us ā Charlotte
Hi ā thanks so much for the nice review! Iām glad youāre happy with our service.
Your order from Sep 7, 2026 shows "Unlock Complete" for your iPhone 15 (TāMobile USA). To finish the process please "connect the phone to WiFi and turn the phone off and then on;" ā that completes iPhone unlocks. If it doesnāt work or you need anything else, reply here and Iāll help right away.
ā Charlotte, MobileUnlocks
Hi ā Charlotte here, thank you so much for the great feedback! Iām glad it was fast and worth it.
Your order (placed Sep 4, 2026) shows status: Unlock Complete. To finish the process, please connect your iPhone 13 Pro Max to WiFi and turn the phone off and then on ā as our instructions say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;".
If anything doesnāt look right after that, reply here and Iāll help straight away.
Hi ā Iām Charlotte. Iām really sorry we couldnāt get your Galaxy A13 unlocked for Open Australia.
I can see your order status is "Refunded Via Card" and that you paid $19.99 (Eligibility Check), $50 (Standard Unlock) and $91 (Premium ā refunded).
A couple of notes from our policies that may explain what happened:
- "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device."
- "Remote USB Unlocks are only relevant to Samsung, Motorola, LG and Huawei phones."
If youād like to try again, we can:
- Arrange a Remote USB unlock (recommended for Samsung) ā I can offer this at a discounted rate or apply a credit note toward it; or
- Walk you through trying the provided codes on the device step-by-step.
Which would you prefer? ā Charlotte
Hi ā thanks so much for the recommendation! Iām glad the instructions were clear and fast. Your order shows "Unlock Complete." To finish the iPhone unlock, please "connect the phone to WiFi and turn the phone off and then on." If anything looks off or you need a hand with the last step, reply here and Iāll help straight away. ā Charlotte
Hi ā thanks so much for the great review! Glad your iPhone 17 Pro Max on EE is unlocked and working from home. If you need to finish the iPhone unlock, follow the instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" (Section 8.1). Reply here if you need any help ā Charlotte
Hi ā thanks so much for the kind words! Glad you found us fast and affordable. Your iPhone 13 unlock is listed as "Unlock Complete." To finish, follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;". If you need any help, just reply here. ā Charlotte
“Normal unlock process didnt work so they gave me a credit for what i had paid on the original unlock towards the usb unlock process. It was done withing a day of me letting them know the normal unlock did not work and the technician was very knowledgable and fast. From the time they started it took about 20 mins for the process to be completed. Definitely would use the service again and worth the price”
Hi ā Charlotte here, thank you for the great review! Really glad the credit swap and Remote USB unlock got your Google Pixel 9 sorted so quickly ā and that our technician was helpful. Our records show your order (placed Sep 1, 2026) is "Unlock Complete" and your code 3358154182676151 should work.
If you need a hand entering the code, our T&Cs note: "Non-iPhones: entering the unlocking codes provided in accordance with the email instructions;" ā reply here and Iāll guide you stepābyāstep. Thanks for choosing MobileUnlocks!
Hi ā Charlotte here, thanks for the review and for choosing MobileUnlocks. I can see your order (placed Aug 24, 2026) for the Galaxy Fold 7 (Spectrum USA) shows "Unlock Complete." As our Terms say, "Completion of the unlock process is made by email notification ... Non-iPhones: entering the unlocking codes provided" ā please follow the email instructions, insert your new SIM and restart the phone.
If you run into any problems getting it to accept the SIM, reply here and Iāll help get it sorted right away.
“Service not properly advertised and led to a false sense of security, now I have some useless codes i dont know what to do with? I'm out of Ā£65, theives is all you are, THIEVES!!!!!!”
Hi ā Iām Charlotte. Iām really sorry this has been so frustrating.
Your order (placed 29 Aug 2026) shows āUnlock Completeā and the codes we issued are: NCK=26470217 MCK=01379422 RGCK=00000000 EXTRA=62996896. I can also see you paid Ā£14.99 for the Eligibility Check and Ā£49 for the Standard Unlock.
Please try these steps (from our T&Cs: "NonāiPhones: entering the unlocking codes provided in accordance with the email instructions;"):
1. Power the phone off, remove the Open Europe SIM and insert a SIM from a different network (must be a carrier other than Open Europe).
2. Power on ā when prompted for "SIM network unlock PIN" enter the NCK: 26470217 and press OK.
3. If it asks for a different code (network subset/service provider), use the MCK 01379422 or the other codes as prompted.
4. If the phone never asks for an unlock code, note our T&Cs: "An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device."
Do NOT keep trying if you get errors (Samsung devices have limited attempts). Tell me exactly what prompt or error you see and Iāll walk you through the next step.
“They spent three months trying to unlock my phone so it would work on another network. Unfortunately, they were unsuccessful; they took Ā£40 but did nothingāit was a complete waste of time, and on top of that, they didn't refund the money. Itās just a huge scam!”
Hi ā Iām Charlotte. Iām really sorry this has been so frustrating.
I can see your order (placed 10 Feb 2026) is currently: "Reported as Not Unlocked, waiting customer feedback." To help quickly: please tell me two things ā 1) Does your P30 lite prompt for an unlock code when you insert an incompatible SIM? 2) If it did, did you enter this code: 7695926419803691?
A few quick points from our terms so you know where we stand:
- "Eligibility Check: These checks are non-refundable."
- "Remote USB Unlock: Refund is given if the service is incompatible or doesn't work. Remote USB Unlocks are only relevant to Samsung, Motorola, LG and Huawei phones."
- "Incorrect Unlocking Code: If, having worked with our technician to get the code to work, and we cannot get the code to work, you'll be refunded."
If the phone prompts and the code failed, reply and Iāll escalate to a technician to work with youāif we canāt make the code work after that, you may be eligible for a refund. If the phone never prompts for a code, tell me that and weāll advise the next steps (Remote USB may be needed).
Please reply with the two answers above and Iāll take it from there. ā Charlotte
