“Mobile Unlocks is a game-changer! I was skeptical at first, but their efficient and reliable service impressed me. The process was seamless and hassle-free, and their customer support was top-notch. I was able to unlock my phone quickly and easily, and it was a fraction of the cost of going through my carrier. I highly recommend Mobile Unlocks to anyone looking to unlock their device. Their service is fast, secure, and affordable - what more could you ask for? 5 stars and a big thumbs up from me”
Hi Gulshat Sandybayeva,
Thank you for reaching out and sharing your experience. I'm truly sorry to hear that the service didn't meet your expectations. Since your order status is "Unlock Complete," could you please confirm if the issue might be related to an "Incompatible Sim" message on your iPhone 14 Plus?
If you're experiencing the "Incompatible Sim" issue, our refund policy allows for a refund provided you can show proof of the issue with a video. If that's the case, please send a video demonstrating the issue to our support team, and we will promptly assist you further.
Otherwise, if you're facing a different issue, please specify, and we'll do our best to assist you in resolving it.
Best regards,
Charlotte
Hi Miss Edwards,
Thank you for your feedback. I see that your order for unlocking your iPhone 13 Pro from the network giffgaff UK is "Unlock Complete". It sounds like you may have already gone through the process.
If you're having trouble completing the unlock, please follow these final steps:
1. Connect your iPhone to WiFi.
2. Turn the phone off and then on.
If you still encounter issues, please reach out to our support team for further assistance. Your patience is much appreciated.
Best regards,
Charlotte
“The experience was great and fast, the only thing could improve is making it more clear that the first payment is just for eligibility check, but I take the responsibility of not reading it in more detail.”
“Super fast service and it worked, received a phone from a well known company that was suppose to be unlocked that wasn't. They wanted the phone sent back and as this phone was for my elderly mother I didn't have time to mess around so I bought a code”
“Amazing Service! Fast responses via email from MobileUnlocks when I asked for an update on when the unlock codes would be finished. Nice and easy service, bought online, just had to provide them with the IEMI code for the phone I wanted unlocked, then I was emailed the codes which worked straight away when typed into my phone. Thank you MobileUnlocks 😁👍”
“Great service. My daughter thought the service sounded "sketchy," but the reviews were great. I had purchased a refurbished phone I thought was unlocked, and I was looking for options to be able to use my phone rather than return it. The phone was physically in great shape and still had 10 months left on a warranty from Apple.
Although it took awhile to unlock, and required a few reboots and connection to Wifi for overnight, my phone was unlocked with no restrictions within a couple of days. The email responses were quick and easy to follow instructions (for those of us that are not very techy) and the live chat was also easy to follow. I really love my phone and did not want to return it. I had purchased what I thought was an unlocked phone. Even including the unlocking fee from MobileUnlocks (which was very reasonable), I ended up with a great phone that I can use for a long time at a great price.”
Olá Murillo, obrigado por compartilhar seu feedback. Entendo como custos adicionais em diferentes estágios podem ser frustrantes, mas tenho o prazer de informar que seu iPhone 15 Pro foi desbloqueado com sucesso na Rede Brasil. Para esclarecer o processo, todos os custos, incluindo verificação de rede (US$ 6,99), verificação de elegibilidade (US$ 14,99) e desbloqueio padrão (US$ 36), estão claramente descritos na página de checkout antes de você efetuar qualquer pagamento. Isso garante transparência e nenhuma taxa oculta. Se você encontrar algum problema com seu telefone desbloqueado, sinta-se à vontade para entrar em contato para obter mais assistência. Estamos aqui para ajudá-lo a aproveitar ao máximo este serviço. Atenciosamente, Carlota
“Absolutely no problem at all, unlocked an iPhone 13 Pro from Vodafone to use another network.
Contacted the help desk, and Anna was quick to reply. More than happy to recommend.”