“Skeptical after being told my phone was unlocked, but it wasn’t. And all communication stopped. However, within 24hours I got a a message to perform a factory reset. Phone was unlocked and ready for use. So overall money well spent and I am deeply satisfied! Thank you!”
Hi Eric,
Thanks for sharing your feedback. I'm glad the unlock process went smoothly for your iPhone 6 with T-Mobile USA. I understand that the costs can sometimes add up, but please rest assured that all fees are outlined on the checkout page prior to purchase to avoid any surprises.
If you have any further questions or need assistance with anything else, feel free to reach out. We strive to make the unlocking process as transparent and straightforward as possible.
Thanks again!
Best,
Charlotte
Hi Raees,
Thank you for reaching out. I'm sorry to hear you're having issues with your unlocked iPhone 12 Pro Max. Since your order status shows "Unlock Complete," it means the phone should now be ready to use with any compatible SIM card.
1. **Sim Compatibility**: Please ensure that the SIM card you're using is compatible with your unlocked iPhone. Sometimes, certain networks may not fully support all phone models.
2. **Restart**: Try restarting your iPhone. Sometimes, a simple reboot can resolve any issues with network connections.
3. **Network Settings**: If restarting doesn't work, you might need to reset your network settings. Go to *Settings* > *General* > *Reset* > *Reset Network Settings*.
If you've tried these steps and the issue persists, please check if you're getting any error messages like "Incompatible SIM." If that's the case, we can investigate further according to our refund policy, especially if it's a specific iPhone issue (e.g., "Incompatible SIM" message).
Feel free to reach out if you need further assistance, and we will do our best to help resolve your issue!
Best regards,
Charlotte
Posted 9 months ago
Hi Raees,
Thank you for reaching out. I'm sorry to hear you're having issues with your unlocked iPhone 12 Pro Max. Since your order status shows "Unlock Complete," it means the phone should now be ready to use with any compatible SIM card.
1. **Sim Compatibility**: Please ensure that the SIM card you're using is compatible with your unlocked iPhone. Sometimes, certain networks may not fully support all phone models.
2. **Restart**: Try restarting your iPhone. Sometimes, a simple reboot can resolve any issues with network connections.
3. **Network Settings**: If restarting doesn't work, you might need to reset your network settings. Go to *Settings* > *General* > *Reset* > *Reset Network Settings*.
If you've tried these steps and the issue persists, please check if you're getting any error messages like "Incompatible SIM." If that's the case, we can investigate further according to our refund policy, especially if it's a specific iPhone issue (e.g., "Incompatible SIM" message).
Feel free to reach out if you need further assistance, and we will do our best to help resolve your issue!
Best regards,
Charlotte
“Very pleased with this service, the phone that we were unlocking is ready to use in 24 hrs from the comfort of our home and open for all mobile networks. Simply Entered the digit received from Mobile Unlocks, followed the instructions from email and dad's brand new phone is ready to be used. If ever in need in the future to unlock another mobile phone I am sure to return/ recommend this service. Thank you very much for the help.”
“Good service. How ever I didn’t like the fact that once you paid the first fee and they unlocked it that they still wanted more money after that so don’t be fooled by thinking the £11.99 is the only charge”
Hi Adele Boocock,
Thank you for taking the time to leave a review and share your feedback. We're glad to hear you found our service good!
I understand your concern about the additional payments. Just to clarify, the initial payment of £11.99 is for the Standard Unlock service. During the checkout process, all costs are outlined, including any further payments required for the Unlocking Payment.
As per our terms and conditions:
> "There may be an additional price to pay for the sim unlock itself, this will be stated on your order summary page prior to purchase."
If there's anything more we can do to improve your experience or assist further, please let us know. We appreciate your understanding and hope you enjoy your unlocked iPhone 13 Mini!
Best regards,
Charlotte
Hi Mi Da,
I'm sorry to hear that you feel this way! I see that your unlock for the iPhone 13 on the Nova Iceland network has been successfully completed.
The cost you’ve paid, $28.99, covers the Standard Unlock service, and this was clearly outlined during the checkout process. With your unlock now complete, you should be able to use your iPhone 13 with any compatible carrier.
If you have any trouble with the unlocked phone or specific questions about the process, feel free to reach out. We are here to help!
Best,
Charlotte
“Cumplieron con lo que ofrecieron, a pesar de que se demoró un poco por las dificultades de mi teléfono, siempre me hicieron saber cual era la situación.”
“Estuvo muy bien el desbloqueo facil rapido y confiable, en cosas de minutos tenia mi celular operativo para todas las compañias, con pagos accesibles y 100% confiable, muchisimas gracias!!”
