“Unlocked my Iphone 8, got a detailed analysis of the unlock state. Simple process where I only had to provide my IMEI and the process was complete in 5 mins. Price was also very reasonable compared to other sites. Highly reccomend and will be back again.”
“Hi, I had a my phone locked for some years now - a few years since I shifted locations. It's been excellent to receive an email upon unlocking. Thanks for hard work!”
Hi M Pattison,
I'm sorry to hear about the confusion and inconvenience you've experienced. Allow me to clarify the payment structure: the £11.99 you paid was for the Eligibility Check, which ensures your device can be unlocked, and the £26 was for the Standard Unlock service. This two-step process is essential for the unlocking procedure.
Regarding your query about the PUK code, the PUK (Personal Unblocking Key) is different from the network unlock code and typically provided by your network carrier. For your iPhone 11, once the unlock process is complete, you shouldn't need a PUK code for the SIM to work on other networks. Have you tried restarting your phone and connecting to WiFi as per the usual unlocking instructions?
If you continue to face issues, it might be worth reaching out to your carrier directly for assistance with the PUK code.
Please let us know if there is anything else we can help with or if you have any other questions about the unlocking process.
Best Regards,
Charlotte
“A very straight-forward service that delivered what I was looking for and at a very reasonable price.
MobileUnlocks were able to help unlock my phone swiftly and I was impressed with the speed of the service, literally minutes.
Everything I needed to do was explained very well with a helpful guide. I would definitely consider using a service from this provider again.”
“Needed to unlock my phone before going on holiday, and didn’t want to risk it by taking my phone to a random high street shop. Managed to get my phone unlocked in the comfort of my sofa. Process took less than 15 minutes, much quicker than I expected! Would recommend.”
“Working self employed I am pretty much on the phone all hours of the day and need access to it at all times. After I broke my previous phone, I bought a new one in a hurry but didn’t think to check what network it was on. I sat down to set it up and start work and realised that it was locked to another network. After a lot of panic at 9pm I come across this website, popped in my phone make and imei number and within minutes it was opened up and I could get going straight away.
I would recommend this company and undoubtedly would use them again. I could not believe how easy, straight forward and fast the whole process was and cannot thank them enough for their super quick work so that I could get on with what I needed to do. I fully expected to need to go to a phone shop and lose time out of my day but the price and speed of this service has just saved me a small fortune and more so saved me so much time! Thank you again!”
“I very happy with this service. I couldn’t imagine before that unlock the phone at home jn 10min could be reality. Service cheap. I’m recommend to everyone who need it. It’s best if the best”
