“Took approximately 3 days to u lock the phone, which was faster than the estimated time. However, there seemed to be no communication between the tech system and Three Customer Support, who kept telling me that my phone had already been unlocked.
Outrageous to charge €90.99 to unlock a phone. This should be classed as restraint of trade, which is illegal. No such phone unlocking is necessary in other European countries.”
Hi — I’m Charlotte, sorry this was frustrating and thanks for the feedback.
I can see your order (Eligibility Check €14.99 + Standard Unlock €76 = €90.99) placed Feb 8, 2026 and the status shows "Unlock Complete". For iPhones the final step is: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — please try that if you haven’t already.
Apologies for the poor communication between systems and Three — sometimes carrier databases update at different times which causes conflicting messages. For clarity, our service is legitimate: "All of the services offered on this website are entirely legal in Europe and North America." I appreciate your concern about cost — we provide official IMEI unlocking and the eligibility checks (which are non-refundable: "Eligibility Check: These checks are non-refundable.").
If your phone still appears locked, reply and I’ll get a technician to re-check everything right away and help you finish the unlock.
— Charlotte
Sveiki, labai ačiū už atsiliepimą! Labai džiaugiuosi, kad eSIM kodas atkeliavo greitai ir puikiai veikė. Mūsų įrašuose jūsų užsakymas šiuo metu rodomas kaip „Pranešta kaip neatrakinta, laukiama kliento atsiliepimo“ – ar galite patvirtinti, kad jūsų „Samsung S10+“ EE UK parduotuvėje dabar atrakintas? Jei vis dar prašoma kodo, įveskite mūsų pateiktą kodą: 8272950515964962. Kaip nurodyta mūsų sąlygose, „Ne „iPhone“ telefonams: įveskite atrakinimo kodus, pateiktus pagal el. laiške pateiktas instrukcijas“. Atsakykite ir aš pažymėsiu šį užklausą kaip atliktą. – Charlotte
Hi — Charlotte here. So glad it was that quick! I can see your order status is "Unlock Complete". If you need to finish the setup, please follow the iPhone steps: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" Thanks for using MobileUnlocks — shout if you need any help.
Hola, ¡muchas gracias por la excelente reseña! Me alegra que tu Galaxy S25 se haya desbloqueado rápidamente. Confirmo que tu pedido (realizado el 1 de febrero de 2026) muestra "Desbloqueo completo" y tu código de desbloqueo es 4647572505180660. Según nuestros términos, "El proceso de desbloqueo se completa mediante una notificación por correo electrónico... Para dispositivos que no sean iPhone: introducir los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico". Si algo no funciona, responde aquí y te guiaré con los pasos finales. — Charlotte
“Buen servicio mo desbloqueo de mi sansung s24 ultra muy bien confiable y garantizado la.verdad que las palabras se quedan cortas para describir el nivel de satisfacción que siento”
Hola, ¡muchas gracias por la fantástica reseña! Me alegra mucho que tu Samsung S24 Ultra haya sido desbloqueado y que hayas tenido una gran experiencia. Tu pedido muestra "Desbloqueo completo" y, como indican nuestras condiciones, "El proceso de desbloqueo se completa mediante una notificación por correo electrónico...". Si necesitas algo más o necesitas ayuda con otro dispositivo, simplemente responde o visita mobileunlocks.com. Saludos, Charlotte.
Hi — Charlotte here. Thanks for your feedback.
I can see your order (placed Feb 4, 2026) for an iPhone 12 Pro Max (AT&T USA) shows "Unlock Complete." To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" — this is the final step. If your phone still shows locked, tell me exactly what message you see (or send a screenshot) and I’ll have a technician assist right away.
You paid $19.99 for the Eligibility Check and $50 for the Standard Unlock. Please note, "Eligibility Check: These checks are non-refundable." If a Premium Service had been required, your order status would have shown that; since it’s "Unlock Complete," no extra payment should be needed.
Ready to help — what message does your phone show?
Charlotte — MobileUnlocks Support
Hi — thank you so much for the kind review! Glad we could keep you updated and get everything sorted quickly.
Your order (placed Feb 7, 2026) shows as "Unlock Complete." To finish on your iPhone 11 please follow the unlocking instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If you need any more help, just reply here and I’ll assist. — Charlotte
Thanks so much — really glad you’re happy with the service!
Your order (placed Feb 8, 2026) shows "Unlock Complete." For Non‑iPhones you should enter the unlocking code we provided: "7731572165677777" — as our terms say, "Non‑iPhones: entering the unlocking codes provided in accordance with the email instructions."
If your phone doesn’t prompt for a code when you insert a non‑T‑Mobile SIM, you’ll need a Remote USB unlock. If you want help entering the code or checking the next steps, just reply and I’ll assist.
— Charlotte
“I recently used MobileUnlocks to remove the SIM lock from my old iPhone 8, and I'm very happy with the result. The phone is now fully unlocked and working perfectly with my carrier of choice.
I'll be honest — the process did take longer than I initially expected. But what really set MobileUnlocks apart was how they handled it. Throughout the entire wait, I received regular updates explaining exactly what was happening, why it was taking extra time, and what steps they were taking to get it done. I never felt left in the dark or worried that my money had gone to waste. That level of communication is rare and genuinely appreciated.
You can tell this is a team that cares about their customers. Rather than going silent when things got complicated, they kept me informed and clearly put in the effort to make sure the unlock went through. It's obvious they don't just take your payment and disappear — they follow through until the job is done.
If you need a SIM unlock and don't mind being a little patient, I'd highly recommend MobileUnlocks. The end result was exactly what I needed, and the customer experience along the way made me feel like my money was well spent. I wouldn't hesitate to use them again.”
Thanks so much for the lovely feedback — really glad your iPhone is working with your chosen carrier. Our records show your order status as "Unlock Complete." As a reminder, the unlock finalises on iPhones by connecting to WiFi and restarting the device: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything else pops up or you need another unlock, just reply here and we’ll help. — Charlotte, MobileUnlocks
Hi — Charlotte here, thanks so much for the kind words — glad our team were helpful.
I can see your order from Feb 6, 2026 (Network Check $6.99, Eligibility $14.99, Standard Unlock $60) is showing "Unlock Complete" on mobileunlocks.com. For iPhones the final step is: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — please try that once more.
If you've done this and the phone is still locked, reply with your order number and I’ll escalate it straight away.
“El desbloqueo lo hizo super rapido y de manera sencilla, lo que mas me gusto es que se lo realiza desde la casa y no te tomas mas de 10 min, excelente servicio”
Hola, soy Charlotte, ¡muchas gracias por tus amables comentarios! Me alegra que el proceso haya sido rápido y sencillo. Tu pedido aparece como "Desbloqueo completo". Para completar el desbloqueo del iPhone, sigue las instrucciones: "iPhones: conectar el teléfono al wifi, apagarlo y encenderlo". Si después de eso algo no funciona, responde aquí y te ayudaré a solucionarlo de inmediato.
Hi — thanks so much for the lovely feedback!
I can see your order (placed 07 Feb 2026) is showing as "Unlock Complete" for your iPhone 14 Plus on Three UK. To finish the unlock please follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything doesn’t look right after that, please reply here and I’ll help straight away.
Charlotte
Hola, muchas gracias por tus amables comentarios. ¡Me alegra mucho que haya sido rápido y seguro! Veo que tu pedido del 3 de febrero de 2026 está marcado como "Desbloqueo completo". Para finalizar en tu iPhone 13 Pro Max, sigue los pasos para iPhone: "iPhones: conectar el teléfono al wifi, apagarlo y encenderlo". Si algo sigue sin estar bien, responde con tu número de pedido y lo solucionaré de inmediato. Gracias de nuevo, Charlotte.
Hi — thanks so much for the lovely feedback! Really glad you found the process fast and transparent.
Your order shows "Unlock Complete." To finish the iPhone unlock please "connect the phone to WiFi and turn the phone off and then on;" — if anything doesn't look right, reply here and I’ll get it sorted for you right away.
Thanks again,
Charlotte
“Needed to unlock my phone at the last minute, as carrier wasn’t forthcoming with help. Mobileunlocks was recommended and within 20 mins all done. Read the small print - the first £15 was a check, then it’s £30 to unlock, but given my urgency and how easy it was, I have no regrets”
Hi — Charlotte here, thanks so much for the lovely feedback! Really glad we could get your iPhone sorted quickly.
Your order shows as "Unlock Complete" (you paid £14.99 for the Eligibility Check and £30 for the Standard Unlock). To finish the iPhone unlock, just connect to Wi‑Fi and turn the phone off and on — as our terms say: "iPhones: connecting the phone to WiFi and turning the phone off and then on;"
If anything isn’t working, reply here and I’ll help — and just a heads up, "Eligibility Check: These checks are non‑refundable." Thanks again for choosing MobileUnlocks!
“Unlock did not work. Tech stated they’d get back to me… they never did. Company has ignored all my requests via email and what’s app for this to be resolved USE WITH CAUTION”
Hi — Charlotte here. I’m really sorry we didn’t follow up and that your unlock didn’t work.
I can see your order (placed Jan 23, 2026) is showing “Unlock Complete” for the Galaxy A14 5G (AT&T USA). Per our terms, “Completion of the unlock process is made by email notification… Non‑iPhones: entering the unlocking codes provided” and “An Android device is only able to be unlocked via a code if the device asks for an unlock code when an incompatible sim card is placed in the device.”
Two quick checks so I can escalate this properly:
- Did you receive the unlock code email?
- When you put a non‑AT&T SIM in the phone, does it prompt for a code or show another message?
If the phone doesn’t prompt, Remote USB is required (and I see you’ve paid for that). Please reply with your order number (or last 4 of the IMEI) and a short video or photo of the phone’s screen showing what happens when you insert a non‑AT&T SIM. I’ll reopen this with a senior technician and ensure you get a response within 24 hours.
Hola, soy Charlotte, ¡muchas gracias por tu 10/10! Nos alegra haberte convencido. Tu pedido (realizado el 30 de enero de 2026) indica "Desbloqueo completo". Para finalizar, introduce este código de desbloqueo en tu HONOR ANY-LX3: 8552378405838378. Como se indica en nuestras instrucciones: "Para dispositivos que no sean iPhone: introduce los códigos de desbloqueo proporcionados según las instrucciones del correo electrónico". Si necesitas ayuda paso a paso o el código no funciona, responde aquí y lo solucionaré de inmediato.
“I used this service to unlock my SIM card. I first paid an eligibility fee, then I paid for the standard service, and finally for the premium service. After several days, my phone was finally unlocked. It's a stressful situation, but it works out in the end. I recommend it for your SIM card unlocking needs.”
Hi — Charlotte here. Thank you for the recommendation and for sticking with us — I’m really pleased your iPhone 17 Pro Max (AT&T USA) is now showing as “Unlock Complete” after your Eligibility ($28.99), Standard ($60.00) and Premium ($174.00) payments. I’m sorry it was stressful and took a few days — we appreciate your patience.
If you need the final step, follow the iPhone instructions: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" If anything else comes up, reply here and I’ll help right away.
Thanks so much — really glad you’re happy his phone is unlocked! If you need the final step: "iPhones: connecting the phone to WiFi and turning the phone off and then on;" — that should complete it. If anything else comes up, reply here and I’ll help. — Charlotte
Hola, ¡muchas gracias por la excelente reseña! Me alegra que tu iPhone 14 Pro Max (AT&T USA) se haya desbloqueado de forma rápida y segura. Tu pedido muestra "Desbloqueo completo". Si necesitas ayuda para cambiar de operador o cualquier otra cosa, simplemente responde o visita mobileunlocks.com. Gracias de nuevo, Charlotte.
English
