“Thank you Mobile Unlocks site and instructions where clear easy to understand and use price was very reasonable for the service all codes necessary to completely free my phone where supplied in the time frame they stated”
Hi Arlexia,
Thank you for your message. I see that your unlock order for your iPhone 7 Plus from Sprint USA is marked as "Unlock Complete." This means the unlocking process has been successfully completed on our end.
If you're experiencing issues, please ensure you follow the instructions provided:
1. **Connect your phone to WiFi**.
2. **Turn your phone off and then back on**.
If it still doesn't work, please confirm that your SIM card is compatible with the network you're trying to use. Sometimes additional troubleshooting may be required. If the issue persists, please get in touch with our support team for further assistance.
Thank you for your understanding.
Best regards,
Charlotte
“Read the reviews of the service so expected to pay for both the initial eligibility check and then the payment for unlocking. The checks took around 5 mins and once sent payment to unlock, this was pretty much instant! A fantastic service which saved me so much time taking my phone into a shop and felt very secure. Wouldn’t hesitate to recommend!”
“SCAM DO NOT USE THIS SERVICE. MY IPAD IS STILL eSim LOCKED AND ONLY WORKS WITH VERIZON STILL. I HAVE TRIED SEVERAL TIMES TO CONTACT SUPPORT AND ONLY GET AUTOMATED ANSWERS AND NO CONTACT PHONE NUMBER TO SPEAK TO A HUMAN. I'M FILING A FRAUD CLAIM WITH MY CREDIT CARD COMPANY.”
Hi Jessica,
I'm sorry to hear about your experience. I see that your order status is "Unlock Complete" and you’ve already made two payments ($28.99 for the Eligibility Check and $50 for the Standard Unlock). Since your device is still locked, it’s possible that there’s a compatibility issue or additional steps needed to finalize the unlock.
Please check the instructions provided in the unlock confirmation email carefully. If you've followed them and the issue persists, it's crucial to confirm that your iPad is eligible and not affected by other conditions like being blacklisted or having an Activation Lock, as outlined in our refund policy.
If your iPad is not barred or blocked, and the issue is due to an improper unlock, our policy does state we should help rectify such situations. I strongly encourage you to try reaching our support through the website one more time for further assistance, as we genuinely want to resolve this for you.
Thank you for your patience and understanding.
Best regards,
Charlotte
“For some time I wanted to ditch my XR and get my 13 Pro Unlocked so I researched some sites. I wa hesitant as I didn’t want to mess anything up or risk having it locked permanently. But I found this site and used it to unlock my device and the same day I was able to unlock it and get the device onto my phone service. My phone works great this was fast and not expensive ! It didn’t break the bank. So thank you guys so much I was very satisfied with the fast turn around time and the security and even the support’s fast responses.”
“I had a fantastic experience with Mobile Unlocks; they unlocked my phone quickly and effortlessly. The process was straightforward and efficient, and I would highly recommend their services to anyone needing a legal phone unlock.”
“This is a great service, easy to understand and access.
The process is simple and effective , also quickly resolved the issue.
With nothing to do but wait it is ideal solution to the problem, updated every step of the way.
Highly recommended”
