“I pay for unlocking sim lock and been charged 11.99 what price is sensible to be honest but after some checks they asking for final payment of £26 to unlock phone.
I don't pay that but they send me a unlocking code any way because I wanted cancel and get a full refund.
I writing this review because they ask me to leave a review to get £10 back I hope they will do.
Let see if they pay that money back.”
Hi Grzegorz,
Thank you for sharing your feedback! I understand your concerns regarding the additional payment for unlocking your Huawei P20 Pro. Just to clarify, the initial £11.99 you paid was for the Eligibility Check. To complete the unlocking process, the final payment of £26 is necessary, as all costs are outlined on the checkout page before purchase.
Since your unlock status is "Unlock Complete," you should be able to use the code provided to unlock your device successfully. While we can’t issue a refund for the Eligibility Check, we're here to assist you with any issues!
Regarding the £10 offer, please check your email for details on how to redeem it. If you have any further questions or need assistance, feel free to reach out!
Best,
Charlotte
“Very quick service and straight forward to use. Far easier than going through the phone company. Added bonus was that using MobileUnlocks unlocked my phone immediately whereas my phone company would take 72hrs.”
Hi Amy de Carvalho,
Thank you so much for your kind words! We're thrilled to hear that you found our service quick and straightforward. It’s great to know that we could unlock your iPhone 13 faster than your phone company. If you need any further assistance or have questions in the future, feel free to reach out. Enjoy your unlocked phone!
Best wishes,
Charlotte
Hi Sheldon,
I see your order status is "Unlock Complete," which means the unlocking process has been successfully finalized. If you're experiencing issues with service, it may be worth checking if your iPhone 12 is compatible with the new network you're trying to use. Sometimes, connectivity problems can arise if the phone is not set up correctly for the new carrier.
If you still have trouble, feel free to reach out to our support team for further assistance. We're here to help!
Best regards!
Hi Muhammad,
Thank you for your review! We’re thrilled to hear that you found our service useful and efficient. Your order for unlocking your iPhone 12 from Mobilink Pakistan is complete, and you should be all set to enjoy your unlocked device.
If you have any questions or need further assistance, feel free to ask. We’re here to help!
Best regards!
“The step by step process was commendable. It made me confident that the unlocking of the SIM card would work. Unfortunately, my SIM card could not work on the Iphone. The message on the phone is no service. Am really dissapointed.”
Hi Caroline,
I’m sorry to hear you're having trouble with your iPhone 6 Plus after the unlocking process. Since your order status is "Unlock Complete," it sounds like the unlocking was successful on our end. If you're seeing a "No Service" message, it could be related to your SIM card or its compatibility with the unlocked phone.
Please make sure your SIM is active and check that it’s supported by the phone. Here’s a quick tip: try reinserting the SIM card or testing it in another device if possible. If the problem persists, please reach out, and we can help you troubleshoot further. Your satisfaction is important to us!
Best,
Charlotte
Hi Alana,
Thank you so much for your positive feedback! We're thrilled to hear that you found our service quick and efficient. Your recommendation means a lot to us.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. Enjoy your unlocked iPhone 11!
Best regards,
Charlotte
Hi Elias Mohammed Ali,
Thank you for sharing your experience, and I'm truly sorry to hear that you're having trouble with the completed unlock. Given your situation, it sounds like there might be a specific issue related to your iPhone 14 Plus.
1. **Check Compatibility**: Ensure that the SIM card you're trying to use is compatible with your unlocked phone and that there are no carrier-specific restrictions.
2. **Restart your Phone**: Sometimes, just restarting your device might resolve the issue. Turn off your phone, insert the SIM card, and then turn it back on.
3. **Verify Unlock Status**: Make sure to follow the instructions provided in the unlock completion email, specifically for iPhones: *"iPhones: connecting the phone to WiFi and turning the phone off and then on;"*.
If the above steps don't resolve the issue, please continue trying to contact our support team. We've unlocked your phone as per our records, but since no SIM card works, there might be an underlying problem that requires further technical assistance.
Thank you for your patience.
Best regards,
Charlotte
“Excellent service. It was so easy to get my iphone unlocked from Verizon. Would definitely recommend to others and will be using this service again in the future.”
Hi Gage,
Thank you for your feedback! I'm happy to inform you that your iPhone 7 Plus has now been successfully unlocked from Verizon USA.
Regarding the payments, you've already completed the required $28.99 for the Eligibility Check and $50 for the Standard Unlock. The costs and process are always outlined on the checkout page, ensuring transparency before you proceed with the purchase.
I truly appreciate your understanding and hope this experience has met your expectations. If you have any further questions or need assistance, feel free to reach out. Enjoy your unlocked phone!
Best regards,
Charlotte
Hola Brayan, ¡me alegra saber que nuestro servicio ha resuelto con éxito todos tus problemas! Gracias por usar MobileUnlocks para desbloquear su iPhone 15 Pro Max de Columbia Network. Si tiene más preguntas o necesita ayuda adicional, no dude en comunicarse. ¡Disfruta de tu iPhone desbloqueado! Mejor, charlotte
Hi John,
Thank you so much for your positive feedback! I'm delighted to hear that your phone was unlocked quickly and efficiently. We strive to provide a seamless and speedy service, and it's great to know we met your expectations.
If you have any other devices you need to unlock in the future or any questions, feel free to reach out. Enjoy your unlocked iPhone 11!
Best regards,
Charlotte
“This is the first time I have used your services, I am very pleased with how quick it was to access and allow me to receive the unlock code. Very good service
As soon as I received the unlock code it worked straight away so great service. I’d recommend”
Hi Mr. Goodman,
Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our service quick and efficient, and that the unlock code worked perfectly for your Samsung Galaxy S9.
We always strive to provide the best service possible and your recommendation means a lot to us. If you need any further assistance or have more devices to unlock in the future, please don't hesitate to reach out.
Happy unlocking!
Best regards,
Charlotte
“Excelente servicio
Te logra lo prometido
Me use por cuestiones de seguridad con un teléfono de mi hermano pero pudimos tener lo requerido, servicio garantizado”
“Mi experiencia fue un robo. Solicité liberación de compañía y para proceder te obligan a pagar $600 Mx con una leyenda de desbloqueo iCloud, el cual no es desbloqueo iCloud, solo es un pago extra el cual es robo. Porque ya estaba autorizado el desbloqueo de compañía sin necesidad de ese cargo extra. No lo recomiendo.”
Hola Yeraldi Cortés, gracias por compartir tu experiencia. Lamento que te sientas así. Noté que el estado de su pedido es "Desbloqueo completo". Esto significa que su iPhone 14 ahora debería estar desbloqueado y listo para usar. Para aclarar, el pago de la verificación de elegibilidad ($28,99) y el desbloqueo estándar ($36) que realizó son estándar y se describen en nuestra página de pago antes de la compra. No se requieren pagos adicionales para un desbloqueo de iCloud si no se solicita. Parece que pudo haber cierta confusión con respecto a los cargos. Si cree que ha habido un error o un malentendido, estaré encantado de investigarlo más a fondo. Su satisfacción es importante para nosotros y estamos aquí para ayudarlo a garantizar que tenga una experiencia fluida con nuestro servicio. Atentamente.
“Skeptical after being told my phone was unlocked, but it wasn’t. And all communication stopped. However, within 24hours I got a a message to perform a factory reset. Phone was unlocked and ready for use. So overall money well spent and I am deeply satisfied! Thank you!”
Hi Eric,
Thanks for sharing your feedback. I'm glad the unlock process went smoothly for your iPhone 6 with T-Mobile USA. I understand that the costs can sometimes add up, but please rest assured that all fees are outlined on the checkout page prior to purchase to avoid any surprises.
If you have any further questions or need assistance with anything else, feel free to reach out. We strive to make the unlocking process as transparent and straightforward as possible.
Thanks again!
Best,
Charlotte
Hi Raees,
Thank you for reaching out. I'm sorry to hear you're having issues with your unlocked iPhone 12 Pro Max. Since your order status shows "Unlock Complete," it means the phone should now be ready to use with any compatible SIM card.
1. **Sim Compatibility**: Please ensure that the SIM card you're using is compatible with your unlocked iPhone. Sometimes, certain networks may not fully support all phone models.
2. **Restart**: Try restarting your iPhone. Sometimes, a simple reboot can resolve any issues with network connections.
3. **Network Settings**: If restarting doesn't work, you might need to reset your network settings. Go to *Settings* > *General* > *Reset* > *Reset Network Settings*.
If you've tried these steps and the issue persists, please check if you're getting any error messages like "Incompatible SIM." If that's the case, we can investigate further according to our refund policy, especially if it's a specific iPhone issue (e.g., "Incompatible SIM" message).
Feel free to reach out if you need further assistance, and we will do our best to help resolve your issue!
Best regards,
Charlotte
Posted 8 months ago
Hi Raees,
Thank you for reaching out. I'm sorry to hear you're having issues with your unlocked iPhone 12 Pro Max. Since your order status shows "Unlock Complete," it means the phone should now be ready to use with any compatible SIM card.
1. **Sim Compatibility**: Please ensure that the SIM card you're using is compatible with your unlocked iPhone. Sometimes, certain networks may not fully support all phone models.
2. **Restart**: Try restarting your iPhone. Sometimes, a simple reboot can resolve any issues with network connections.
3. **Network Settings**: If restarting doesn't work, you might need to reset your network settings. Go to *Settings* > *General* > *Reset* > *Reset Network Settings*.
If you've tried these steps and the issue persists, please check if you're getting any error messages like "Incompatible SIM." If that's the case, we can investigate further according to our refund policy, especially if it's a specific iPhone issue (e.g., "Incompatible SIM" message).
Feel free to reach out if you need further assistance, and we will do our best to help resolve your issue!
Best regards,
Charlotte
