“I found the unlock experience very slow and whilst the communication kept me up to date with a 99% unlock for almost 3 weeks without any reasons, I am finally pleased to say the unlock has been successfully restored which is good news
Good points are the support response. Bad points were the speed of unlock and repetitive excuses for a slow unlock which I started to think was a scam.
Anyway my confidence has been restored and my phone is unlocked. Well done Mobile Unlocks”
Olá R Mdaka, Obrigado pela sua avaliação! Fico feliz em saber que o status do seu pedido mostra "Desbloqueio concluído". Como o processo de desbloqueio foi concluído, siga as instruções de e-mail que enviamos para finalizar o desbloqueio no seu iPhone 15 Pro Max. Se você tiver algum problema com isso, sinta-se à vontade para entrar em contato para obter assistência. Estamos aqui para ajudar! Atenciosamente, Charlotte
“Unfortunately it didn’t work with my case but maybe only bad luck or that was not the certain problem as the reviews were so good on your service
Anyways thanks for providing such great service”
Hi Ahmed,
Thank you for your understanding and for sharing your thoughts! I'm sorry to hear that your unlocking process didn't go as expected, but I appreciate your kind words about our service.
Since your order status is marked as "Unlock Complete," it sounds like the unlocking has been successfully carried out. If you encounter any ongoing issues, please don't hesitate to reach out to us. We're here to help ensure you can fully enjoy your unlocked iPhone!
Thanks again for trusting us with your service!
Best,
Charlotte
Posted 4 months ago
Hi Ahmed,
Thank you for your understanding and for sharing your thoughts! I'm sorry to hear that your unlocking process didn't go as expected, but I appreciate your kind words about our service.
Since your order status is marked as "Unlock Complete," it sounds like the unlocking has been successfully carried out. If you encounter any ongoing issues, please don't hesitate to reach out to us. We're here to help ensure you can fully enjoy your unlocked iPhone!
Thanks again for trusting us with your service!
Best,
Charlotte
“I hate leaving a negative review but it didn’t work for me. I’m not sure if I did everything right but no one has reached out to help. It says my iPad was successfully unlocked. I go to put in IMEI to add it to my current phone service it says it’s locked to another carrier. I see so many positive reviews for this website so I’m confused as to why I’m having issues?”
Hi Sara,
I’m really sorry to hear about the confusion with your iPad unlock! It looks like the status indicates that your unlock was completed successfully, but I understand you're experiencing issues with it showing as locked to another carrier.
Please make sure to check the IMEI number carefully when adding it to your current service, as even a small error can lead to issues. Additionally, if you could provide us with more details or specific error messages you see, we’d be more than happy to help sort this out.
Your experience matters to us, and we want to ensure you can use your iPad with your preferred network. Don’t hesitate to reach out for assistance, and we’ll do our best to guide you through this!
Thank you for your patience!
Hello Helmuts,
I’m glad to hear from you! I see that your order status is showing "Unlock Complete" for your iPhone 15 Pro Max. If you're still facing issues unlocking it, please ensure that you're following the unlocking instructions provided in the email. Sometimes a simple restart or internet connectivity can help complete the process.
If you continue to experience difficulties, don’t hesitate to reach out, and I’ll be happy to assist you further. Your satisfaction is our priority!
Best,
Charlotte
Salut Filote Alexandru, ma bucur sa aud de la tine! Se pare că starea comenzii arată „Unlock Complete”, ceea ce înseamnă că iPhone 13 ar trebui să fie gata de utilizare fără restricții. Dacă întâmpinați probleme, asigurați-vă că telefonul este conectat la Wi-Fi și reporniți-l. Dacă întâmpinați în continuare probleme, anunțați-mă și vom parcurge împreună câțiva pași de depanare. Satisfactia ta este importanta pentru noi! Salutări, Charlotte
Hi Deepak Kumar,
I understand your concerns about the payments. You've already made the initial payment of $14.99 for the Standard Unlock, and the additional $36.00 is for the unlocking process itself, which is clearly outlined on the checkout page before purchase.
Since your order status is "Unlock Complete," you no longer need to worry! Your iPhone 13 Pro Max should be ready to use. If you have any further questions or need assistance, feel free to reach out. We're here to help!
Best,
Charlotte
“Although it unlocked in the end, after 7 days, I was stuck in a country with limited contact which was quite difficult. I cannot justify the $100 price for the unlock however. My network could have achieved this, but I was in a panic having no active sim.
I did however speak with Anna, who was very understanding and apologetic. A brilliant staff member in my opinion.”
Hi Kevin,
Thank you for sharing your experience with us. I genuinely understand the frustration of being in a tough spot without an active SIM, and I’m glad to hear you found Anna helpful—she’s a gem!
As for the unlocking process, I appreciate your feedback about the timing and the cost. Just to clarify, our fees cover the eligibility check and the unlocking process, which are detailed on the checkout page before purchase. I’m glad it ultimately worked out for you, and I hope your device serves you well moving forward.
If you have any more concerns or need assistance, feel free to reach out!
Best,
Charlotte
Hi Pradip,
I understand that unlocking an older device like the iPhone 8 can seem costly. However, the fees for our service are clearly outlined at checkout, including the necessary eligibility checks and unlocking payments. We strive to provide a reliable solution for your unlocking needs and appreciate your understanding of the costs involved.
If you have any questions about the process or need assistance, feel free to ask! We're here to help.
Best,
Charlotte
“Pues la verdad me pareció muy mal que no avisaran del último cobro , ósea desde un principio deberían avisar cuanto es el cobro total de su servicio no cobrarlo en tres partes , porque igual me pareció algo más echo y pues aún tengo la señal bloqueada”
Hola Yeison Hernández, agradezco tus comentarios y realmente comprendo tu frustración con respecto a la estructura de pago. Para aclarar, todos los costos se detallan en la página de pago antes de la compra, que incluye la verificación de elegibilidad seguida del pago de desbloqueo. Has completado exitosamente ambos pagos: $6.99 para la verificación de red y $14.99 para el desbloqueo estándar. Veo que el estado de tu pedido está marcado como "Desbloqueo completo". Si aún tienes problemas con tu señal, asegúrate de que tu iPhone esté conectado a Wi-Fi e intenta reiniciar el dispositivo, según nuestras instrucciones de desbloqueo. ¡Estamos aquí para ayudarte con cualquier otro paso que debas seguir para que tu dispositivo esté completamente en funcionamiento! Gracias por tu comprensión y no dudes en comunicarte con nosotros si necesitas más ayuda. Saludos, Charlotte
“The customer service was fast and responding. The mobile is still locked onto the network it was on before the change. It didn't work. It says its unlocked on your check but still not accepting any other sim card.”
Hi Scott,
Thank you for your feedback! I'm glad to hear you found our customer service fast. I see your order status says "Unlock Complete," but it sounds like the unlock hasn't fully taken effect on your iPhone 13.
Please double-check that the phone is completely reset and then try inserting a different SIM card. Sometimes, simply restarting the phone after an unlock can help it recognize the new network. If you're still having trouble, feel free to reach out, and we can assist you further!
We're here to help you get everything sorted out!
Best,
Charlotte
Hi Chen Zaadi,
I understand your frustration regarding the multiple payments. Just to clarify, you've made a payment of $28.99 for the Standard Unlock, which is indeed a necessary step in the unlocking process. The initial payment covers the eligibility check, and the unlocking payment will be outlined in the checkout details prior to purchase.
Since your order status is "Unlock Complete", everything should be set for you to continue using your iPhone 15 without any issues. If you have any further questions or need help with the next steps, feel free to reach out!
Best,
Charlotte
“I realized after the fact that my phone was not network restricted but I was not made aware of it during the initial check.
I tried to unlock it and it still said No Sim.
Disappointed but I am willing to have another go at this with a locked phone I have. Hope 2nd times the charm LOL”
Hi Kelepi,
I’m sorry to hear about the confusion with your iPhone 8! I understand how frustrating that can be, especially when you feel like the information wasn’t clear at first.
Just to recap, your eligibility check and unlock payment were processed correctly, and all costs were outlined on the checkout page. If you decide to give it another go with your locked phone, I'm here to help guide you through it to ensure everything runs smoothly this time.
Thanks for your patience, and I hope this next unlock process goes perfectly! If you have any questions along the way, feel free to reach out.
Best,
Charlotte
“Great service I used it to unlock my iPhone 14 it told me what was owed and allowed me
To pay it it took 3 days but all and all it was good to go now I have an unlocked iPhone. 14 for under 100 bucks to unlock it could not beat that’”
Hi David,
I'm sorry to hear you're having trouble with your iPhone XS Max. I understand how frustrating it can be when expectations don’t match reality. Just to clarify, our service indicates that the unlock status is "Unlock Complete," meaning we provided the unlock as requested.
If your phone was previously unlocked, it would explain why it isn't functioning as expected now. Please double-check the lock status with your network provider, as they can provide more clarity on the device status.
If you need assistance or have further questions, feel free to reach out. We're here to help!
Best,
Charlotte
Hola Israel, entiendo tu frustración con respecto a los pagos múltiples. Solo para aclarar, los $28,98 que pagaste fueron por el servicio de desbloqueo estándar, que es un paso necesario para desbloquear tu iPhone XS. Esto implica una verificación de elegibilidad primero, seguida del pago de desbloqueo. Todos los costos se detallan claramente al momento de pagar para garantizar que no haya sorpresas. El estado de tu pedido muestra "Desbloqueo completo", lo que significa que tu teléfono ahora está desbloqueado y listo para usar. Si tienes más preguntas o necesitas ayuda con los próximos pasos, no dudes en comunicarte con nosotros. ¡Estamos aquí para ayudarte! Saludos, Charlotte
“The step by step process was commendable. It made me confident that the unlocking of the SIM card would work. Unfortunately, my SIM card could not work on the Iphone. The message on the phone is no service. Am really dissapointed.”
Hi Caroline,
I’m sorry to hear you're having trouble with your iPhone 6 Plus after the unlocking process. Since your order status is "Unlock Complete," it sounds like the unlocking was successful on our end. If you're seeing a "No Service" message, it could be related to your SIM card or its compatibility with the unlocked phone.
Please make sure your SIM is active and check that it’s supported by the phone. Here’s a quick tip: try reinserting the SIM card or testing it in another device if possible. If the problem persists, please reach out, and we can help you troubleshoot further. Your satisfaction is important to us!
Best,
Charlotte
“Mi experiencia fue un robo. Solicité liberación de compañía y para proceder te obligan a pagar $600 Mx con una leyenda de desbloqueo iCloud, el cual no es desbloqueo iCloud, solo es un pago extra el cual es robo. Porque ya estaba autorizado el desbloqueo de compañía sin necesidad de ese cargo extra. No lo recomiendo.”
Hola Yeraldi Cortés, gracias por compartir tu experiencia. Lamento que te sientas así. Noté que el estado de su pedido es "Desbloqueo completo". Esto significa que su iPhone 14 ahora debería estar desbloqueado y listo para usar. Para aclarar, el pago de la verificación de elegibilidad ($28,99) y el desbloqueo estándar ($36) que realizó son estándar y se describen en nuestra página de pago antes de la compra. No se requieren pagos adicionales para un desbloqueo de iCloud si no se solicita. Parece que pudo haber cierta confusión con respecto a los cargos. Si cree que ha habido un error o un malentendido, estaré encantado de investigarlo más a fondo. Su satisfacción es importante para nosotros y estamos aquí para ayudarlo a garantizar que tenga una experiencia fluida con nuestro servicio. Atentamente.
Hi Eric,
Thanks for sharing your feedback. I'm glad the unlock process went smoothly for your iPhone 6 with T-Mobile USA. I understand that the costs can sometimes add up, but please rest assured that all fees are outlined on the checkout page prior to purchase to avoid any surprises.
If you have any further questions or need assistance with anything else, feel free to reach out. We strive to make the unlocking process as transparent and straightforward as possible.
Thanks again!
Best,
Charlotte
Hi Mi Da,
I'm sorry to hear that you feel this way! I see that your unlock for the iPhone 13 on the Nova Iceland network has been successfully completed.
The cost you’ve paid, $28.99, covers the Standard Unlock service, and this was clearly outlined during the checkout process. With your unlock now complete, you should be able to use your iPhone 13 with any compatible carrier.
If you have any trouble with the unlocked phone or specific questions about the process, feel free to reach out. We are here to help!
Best,
Charlotte
