Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

Write Your review

Tell us how Moda Furnishings UK made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick service, ordered in the morning and delivered in the afternoon. Great service- Leon and John delivered the set and were quick and polite.”

Helpful Report

Posted 3 years ago

Hi D, Amazing news on your swift delivery, thank you for the 5* and for the great feedback on our fantastic delivery team! :) Have a lovely summer enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

“Would have loved a discount!”

Helpful Report

Posted 3 years ago

Wouldn't we all Amy :) We do keep our prices under constant review and you can't beat the look and quality of a Moda product! I am sure you will agree when your beautiful furniture arrives. Stay Safe! Joe @ Moda

Posted 3 years ago

“Very Easy website to use”

Helpful Report

Posted 3 years ago

Thank you for the positive 5* feedback on our website Michelle, it's greatly appreciated! :) Have a great summer relaxing on your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Great service, good communication, fab product. Leon and John were very polite and carried furniture inside.”

Helpful Report

Posted 3 years ago

Hi Jayne, Thank you for the lovely 5* review on our service and product quality, especially our fantastic delivery team! I will be sure to pas your comments on! Have an amazing summer enjoying your new purchase! :) Danielle @ Moda

Posted 3 years ago

“No discount offered”

Helpful Report

Posted 3 years ago

Hi George, sadly we don't have a sale at present and our prices are the most competitive around for the quality and design of our product. I am sure you will agree once your set arrives. Have a great Summer! Joe @ Moda

Posted 3 years ago

“I would like to Thank Lisa and Moda Furnishings for their excellent customer service. We had a problem with our seat covers which without quibble they agreed to replace. All companies have issues with their supply chains from time to time. In my opinion the difference between a great company and the rest is how they resolve these issues when they arise.”

Helpful Report

Posted 3 years ago

Hi Mike, Absolutely amazing news on our customer service, especially our lovely Lisa! I will be sure to pass on your feedback! :) I completely agree with your comments and it's how issues are handled when they do arise that makes the company a cut above the rest! Great to see so thank you! :) Have a wonderful summer kicking back and relaxing! Take care Danielle @ Moda

Posted 3 years ago

“Easy to order thank you.”

Helpful Report

Posted 3 years ago

Hi Nicola, Brilliant 5* review on our ordering process, thank you! Enjoy your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Your web site gets a bit cluttered with the constant pop ups for chat or to read about your feedback, or to sign up, that overlaid with the hover over the different categories function makes its quite annoying to use the site. Also your password reset function was not working, it kept saying the reset link had expired, seconds after I had received the link to reset so I just purchased without going into my account.”

Helpful Report

Posted 3 years ago

Hi Jarrod, Thank you for the honest feedback on your ordering experience via our website, all of our customer feedback is taken into account and I will ensure your comments are submitted into our customer forum to be considered in future :) Have a great summer relaxing and enjoying your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Good”

Helpful Report

Posted 3 years ago

Hi Bassel, Thank you for your positive 4* review, very much appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“takes a while to load,”

Helpful Report

Posted 3 years ago

Hi Andrew, thanks for the great feedback. We launched a revamped website yesterday and some minor teething issues are being worked through today to improve our usual fast page loading speeds and easy navigation. Joe @ Moda

Posted 3 years ago

“.”

Helpful Report

Posted 3 years ago

Thank you for the positive 4* review, greatly appreciated! :) Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Easy process and great product options. My only critique would be that it would be nice to be able to choose the colour of the cushions as well.”

Helpful Report

Posted 3 years ago

Hi Serena, Thank you for the great review and 5* on our ordering process and high quality products! I will be sure to submit your feedback into our customer forum to be considered in future :) Have a lovely summer relaxing and enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

“Very very professional and helpful even though I was very very indecisive. Thanks girls can't wait for my furniture to arrive now I finally made the decision.xx”

Helpful Report

Posted 3 years ago

Hi Karen. Thank you so much for your amazing 5* review! Have a fantastic summer relaxing and making the most of your new Moda Furnishings! :) Danielle @ Moda

Posted 3 years ago

“Both Louis and James very helpful. Built the table , removed packaging. Very efficient.”

Helpful Report

Posted 3 years ago

Hi Steve, Thank you for the positive 5* on our fantastic delivery team! :) Have a great summer and take care! Danielle @ Moda

Posted 3 years ago

“Excellent knowledge of the products with all my questions answered quickly allowing me to order my furniture with confidence I getting what I need .. the lady that help me was excellent and I am very sorry I can’t remember her name .. thank you”

Helpful Report

Posted 3 years ago

Hi Alexander, Fantastic review on our service, great to see so thank you! :) Have a wonderful summer relaxing and enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

“Hope the sofa will be good and service also good.”

Helpful Report

Posted 3 years ago

Hi Tim, Thank you for the positive 4* on our service. I have no doubt you will love your new Moda furnishings! :) Have a great summer relaxing and take care! Danielle @ Moda

Posted 3 years ago

“Great service!”

Helpful Report

Posted 3 years ago

“Ordering process was very good. Helpful person on the phone was able to answer all my questions.”

Helpful Report

Posted 3 years ago

Hi Andrew, Brilliant 5* review on our knowledgeable sales team, greatly appreciated! Have a lovely summer and take care! Danielle @ Moda

Posted 3 years ago

“Ordered a sun lounger set today with Emma who was most helpful. A credit to the team, thanks Emma x”

Helpful Report

Posted 3 years ago

“Extremely friendly staff on the phone. Very helpful in ordering furniture cover.”

Helpful Report

Posted 3 years ago

Hi Caroline, Thanks so much for the lovely feedback! :) Danielle @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews