Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very impressed with Moda and would recommend. When our 5 year old chairs developed a defect they were efficient and helpful in replacing them. Thanks to Leon and John for prompt delivery.... a good service all round.”

Helpful Report

Posted 4 years ago

Hello J*, thanks for the 5 Stars and the feedback regarding our aftercare service. At Moda we want you to enjoy your beautiful outdoor furniture for the long term, which is why we offer a leading 7-year warranty, Always happy to help. Stay Safe! Joe @ Moda

Posted 4 years ago

“Great service from Moda after following up on late delivery and then a damaged item. Promptly rectified and replaced. Thanks to Nyle & James who were extremely helpful.”

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Posted 4 years ago

“Great efficient delivery service from Leon & John. Good clear communications throughout the process and kept up to date on progress. Top products”

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Posted 4 years ago

“Good clear website with products well displayed and easy to search. Let's of photos and full descriptions to help choose the right product. Ordering process simple and quick”

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Posted 4 years ago

“Henrietta was very helpful when I was making my order. Can’t wait to receive my garden furniture and hopefully some nice weather”

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Posted 4 years ago

“Fab delivery and set up Arrived on time Would recommend Leon and John to anyone Thanks Guys”

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Posted 4 years ago

“Fantastic and friendly service !”

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Posted 4 years ago

“Excellent service, Harriet answered all my questions. Can’t wait to receive my order.”

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Posted 4 years ago

“Furniture was late on arrival but to be expected in these uncertain times. Now that it as arrived it looks wonderful. Thanks to John and Leon for installing it for me in no time whatsoever in a very professional manor. Cheers guys.”

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Posted 4 years ago

“Absolutely in love with my new dining table set, delivered by Leon and John who where very professional throughout. Would definitely recommend”

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Posted 4 years ago

“Leon & John were great !!”

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Posted 4 years ago

Hi James, thanks for your feedback on our in-house delivery team. I will make sure the 5 stars are passed on to them. Joe @ Moda

Posted 4 years ago

“Happy so far”

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Posted 4 years ago

Hi Mark, thanks for your positive comments and 4 stars. I am sure you will be just as happy when your luxury garden furniture arrives. Stay safe Joe @ Moda

Posted 4 years ago

“New cube set delivered this week . looks great . Mike & Chris who delivered and set it up were efficient & polite , what more can you ask!”

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Posted 4 years ago

Great review Rob, I am delighted you are happy with your beautiful cube set and our in house delivery team looked after you. Enjoy! Joe @ Moda

Posted 4 years ago

“Great service from both sales and delivery teams”

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Posted 4 years ago

Always great to receive a 5-star review from another happy customer, thanks Amy! Joe @ Moda

Posted 4 years ago

“Very friendly, helpful staff. Cannot wait to receive my new furniture”

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Posted 4 years ago

“So far so good. The order process was simple and the items were delivered on time. The delivery team unloaded the items and placed them where we asked. The furniture looks good, so let’s see how it lasts - I hope a long time given the price.”

Helpful Report

Posted 4 years ago

Thank you so much for choosing Moda Furnishings, it means a lot to us. I am sure you will be delighted with our top quality product when it arrives. I am sure you won't need it, but don't forget your furniture comes with an industry-leading 7-year warranty! Enjoy Joe @ Moda

Posted 4 years ago

“Received our second set of Moda furniture today following an earlier purchase last year. We were obviously impressed enough to order again, the furniture is high quality and backed up by superb service. John and Gary delivered and set up our furniture, they were professional, polite and efficient. We’d also had to delay delivery due to preparatory work overrunning and it wasn’t an issue. In summary, top quality products and customer service to match. Thank you”

Helpful Report

Posted 4 years ago

Mike, welcome back to Moda. Thanks for ordering with us again and for the top feedback. We are always learning and trying new things to ensure our product is top quality and our service is always 5 star, so hearing this from a returning customer is even better. Stay safe! Joe @ Moda

Posted 4 years ago

“Excellent delivery service. Very nice product.”

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Posted 4 years ago

“The website and range of products is fantastic and ordering our choices was simple. Caprice was a pleasure to deal with and very helpful. Cannot wait to receive our new furniture.”

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Posted 4 years ago

“Easy website to view liked all ranges to do comparison. Found what i was looking for after asking for a sample to compare colours.”

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Posted 4 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews