Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Peter and Paul delivered our furniture yesterday and they were brilliant. Very courteous, polite and friendly, not to mention professional, obviously well seasoned in customer care and a pleasure to deal with. 5 stars all the way and a credit to Moda furnishings . Thank you .”

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Posted 3 years ago

Hi T Nielsen, Thank you very much for your 5* review. I am very pleased to hear the service from beginning to end has been second to none. Enjoy your furniture in the summer months to come ! Many Thanks, Lia @ Moda.

Posted 3 years ago

“Straightforward to order, disappointed that the prices increased without warning just before we ordered.”

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Posted 3 years ago

“Received delivery of our garden furniture this morning at 08.45. Andy and Ryan offloaded,unpacked and assembled everything efficiently and with a smile. Two great guys and a credit to Moda. Over the moon with the products too. Thoroughly recommended .”

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Posted 3 years ago

Hi R, Thank you for your lovely review. I am very pleased to hear your whole experience has been a great one ! If you need any further help please do contact us. Enjoy your fabulous new furniture. Many thanks, Lia @ Moda.

Posted 3 years ago

“Andy and Ryan were on time at 0800 hours and friendly too! Great service from them!”

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Posted 3 years ago

Hi N Smith, Thank you for your feedback on the drivers, this is great to hear. I will certainly pass your comments back to them. Take care, Lia @ Moda.

Posted 3 years ago

“Delivery guys were great. Customer service dealt with an issue I had well, and you can’t ask for more than that.”

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Posted 3 years ago

Hi There, Thank you for your review on your experience you have had with us. Customer service is something we very much pride upon, I am happy to hear your issue has been dealt with well. Hope you have a lovely summer. Take care, Lia @ Moda.

Posted 3 years ago

“Delivery was spot on- Mark and Brian were super professional, tidy and made everything easy- nice job!”

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Posted 3 years ago

Hi There, Thank you so much for your review. Mark and Brian will be delighted to hear your lovely comments. Fingers crossed for some more sunshine soon ! Many Thanks, Lia @ Moda.

Posted 3 years ago

“I think if you are a valid customer and you continue to buy from you you should offer discount for your next purchase”

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Posted 3 years ago

Hi J Brown, Thank you for your feedback. I am sorry we could not offer a discount at this time due to the high increase in shipping costs but we hope to re-evaluate this in the upcoming months. Thank you, Lia @ Moda.

Posted 3 years ago

“Slick customer service and delivery very helpful and friendly staff”

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Posted 3 years ago

Hi There, Thank you very much for your 5* review on the service you have been provided. It is great to hear ! Stay safe and have a lovely summer. Many thanks, Lia @ Moda.

Posted 3 years ago

“Great value, great quality and excellent service - Gary the manager was really helpful and Matt and Paul were superstars with our delivery. Will definitely shop here again!!”

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Posted 3 years ago

Thank you for leaving your 5* review, its great to see your comments :) We hope you have a lovely weekend with your new furniture! Take care, Robyn @ Moda

Posted 3 years ago

“Just received my delivery. Carl and Liam called 30 minutes before to advise they were on their way. Chatty and friendly guys. Very helpful. A credit to Moda.”

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Posted 3 years ago

Its great to see your comments about Carl and Liam, we will ensure they are aware :) Have a nice bank holiday weekend with your new furniture! Take care, Robyn @ Moda

Posted 3 years ago

“Easy and straightforward”

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Posted 3 years ago

Thank you for the positive review! Take care, Robyn @ Moda

Posted 3 years ago

“Can’t fault Moda really, we are very happy with our patio dining set. Easy to put together, and the quality is good. Communications throughout were great, and our delivery drivers John and Leon were very helpful with tips for putting it all together. Now we just need some more sun :-)”

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Posted 3 years ago

Hi A Hough, Thanks for taking the time to leave such a detailed review, its great to hear you are happy with your furniture! We know you will enjoy this for many more years to come. P.s - We will try and post some sun haha! Take care, Robyn @ Moda

Posted 3 years ago

“Very easy to order and follow instructions”

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Posted 3 years ago

Thank you for leaving such a positive review! We hope you enjoy your furniture :) Robyn @ Moda

Posted 3 years ago

“Great value, great quality and excellent service - Gary the manager was really helpful and Matt and Paul were superstars with our delivery. Will definitely shop here again!!”

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Posted 3 years ago

“Found the website could be a little more customer friendly.”

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Posted 3 years ago

“They were very quick and set it up nicely”

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Posted 3 years ago

“Mike and Rob were great”

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Posted 3 years ago

Its great to see your review :) We will ensure your feedback is passed through to Mike and Rob! Thank you, Robyn @ Moda

Posted 3 years ago

“Love the furniture. A big thank you to Paul and Mike . What lovely guys.”

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Posted 3 years ago

Thank you for leaving such a positive review! We hope you enjoy your furniture for many years :) Take care, Robyn @ Moda

Posted 3 years ago

“Speedy delivery”

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Posted 3 years ago

Its great to see your review! Thank you, Robyn @ Moda

Posted 3 years ago

“website poor”

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Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews