Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,351 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

Questions

Metrics

4.8

Based on 4,351 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have only just placed the order so I have yet to see what it is like!”

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Posted 3 years ago

“The guys where really friendly and helpful and fun😎 and the furniture looks fab”

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Posted 3 years ago

“John and Garry did a great job, arrived early, knew all about the furniture and assembled it with no fuss and no mess. They were very friendly, answered all our questions and a pleasure to deal with.”

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Posted 3 years ago

“Unclear whether cube dining set comes with cover. Difficult to identify suitable cover from section”

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Posted 3 years ago

“Just placed my second order with Moda . Four years ago I bought a set of rattan garden chairs and the quality is so good they are still like new. So makes sense to go back to Moda to extend the collection. They might be a little more expensive but you certainly get what you pay for. I’ve had cheaper plastic rattan-effect furniture and it just doesn’t last. And a special thank you to Robyn in customer services for promptly, patiently and professionally answering all of my queries. Looking forward to the new arrivals!”

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Posted 3 years ago

“Brilliant service , excellent product a d delivery spot on. The delivery guys were extremely polite and delivered on time. Will certainly buy from this company again.”

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Posted 3 years ago

“Looks fabulous, very sturdy. I’m thrilled with all of the furniture. A very good investment. I looked at many different garden furniture sites, so pleased I chose Moda.”

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Posted 3 years ago

“Excellent and speedy customer service”

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Posted 3 years ago

“Great customer service guiding us to secure right cover”

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Posted 3 years ago

“Ordered our new garden furniture by phone, Henrietta was very helpful, can’t wait for it to arrive.”

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Posted 3 years ago

“Seamless, courteous and professional delivery from Louis & James. Highly recommended!”

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Posted 3 years ago

“Brilliant service , excellent product a d delivery spot on. The delivery guys were extremely polite and delivered on time. Will certainly buy from this company again.”

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Posted 3 years ago

“Excellent customer service and follow up service. I contacted them 2 years after purchase and they replaced a broken part instantly.”

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Posted 3 years ago

Hi Rob, Brilliant review on our customer service, great to see so thank you! :) Enjoy your summer and take care! Danielle @ Moda

Posted 3 years ago

“Very helpful, lovely girl. An asset to your company”

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Posted 3 years ago

Hi Lesley, Thank you so much for your lovely review on one of our team members! So great to see! :) Have a fantastic summer relaxing and enjoying your Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Courteous, efficient, helpful and polite delivery team.”

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Posted 3 years ago

“Courteous, efficient, helpful and polite delivery team.”

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Posted 3 years ago

Good afternoon, Thank you for your lovely review on our deliveries team! :) I will be sure to pass on your comments! Have a great summer and take care! Danielle @ Moda

Posted 3 years ago

“Nyle and James were brilliant when they delivered our furniture. Despite horrible weather the kept smiling, helpful and polite. Great service. Furniture looks to be really high quality. The only downside is that the parasol is a different colour beige to the seating which for the cost was a disappointment”

Helpful Report

Posted 3 years ago

Hi Mark, Thank you for the great review on both our delivery team and high quality! Really appreciated! :) All our customers feedback is taken on board, so I will ensure your comments are submitted into our customer forum to be considered in future :) Have a fantastic summer relaxing and enjoying your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Fabulous service, great value and delivery was well managed and prompt”

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Posted 3 years ago

Hi Bernadette, Brilliant review on our service and delivery, great news so thank you! Hope you have a lovely summer enjoying your new purchase! :) Danielle @ Moda

Posted 3 years ago

“Gary was super helpful and kept me updated on delivery etc. Delivery guys Leon and John were great- v professional, friendly and kept me updated when they would arrive. Fantastic service all around! Highly recommend!! Really happy with our stunning new garden furniture.”

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Posted 3 years ago

Hi Kirsty, Thank you so much for your wonderful review on our services, especially Gary and the deliveries team - I will be sure to pass on your feedback! :) Have a lovely summer relaxing and making the most of your new Moda Furnishings! Danielle @ Moda

Posted 3 years ago

“Great happy delivery drivers Leon and John were very helpful”

Helpful Report

Posted 3 years ago

Hi Hannah, Fantastic news and thank you for the 5*! I will pass on your feedback to our deliveries team :) Have a lovely summer enjoying your new purchase! Danielle @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,351 reviews