Moda Furnishings UK Reviews

Name: Moda Furnishings UK
Rating: 4.78

4.8 Rating 4,350 Reviews

96 %

of reviewers recommend Moda Furnishings UK

Company Reviews

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Metrics

4.8

Based on 4,350 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0333 355 9089

Location:

Riverpark Road, ,
M40 2XP

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have an account but couldn't reset password”

Helpful Report

Posted 3 years ago

We're sorry to hear that you're having a problem resetting your password. We've currently got the IT department working on the issue. If you ever need an update, please send us a message on support@modafurnishings.co.uk and one of our advisors will be able to help. Thanks again for your feedback! Jack @ Moda

Posted 3 years ago

“Our furniture arrived today it was a little later than expected, we received 2 phone call from Anthony & Louis letting us no they where caught in traffic, when they arrived they put the furniture together very quickly and professionally, we cannot thank them enough for there help and assistance.”

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Posted 3 years ago

Thank you so much for your lovely review! It's always a pain when delivery times are pushed back a little bit due to traffic but thanks so much for being so understanding! Enjoy your gorgeous new furniture and have a fabulous Summer! Jack @ Moda

Posted 3 years ago

“Thank you to Terry and Damien for the delivery, very easy and good service”

Helpful Report

Posted 3 years ago

Thanks so much for the Review! I'll be sure to get your lovely feedback to Terry & Damien. Enjoy your new Moda furniture! Jack @ Moda

Posted 3 years ago

“Great communication all through the order. Fantastic delivery service, highly recommend. Thank you Terry and Damien for the friendly and professional service provided.”

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Posted 3 years ago

“Ordered boxes over the phone to store cushions but wasn’t told they were flat pack so then had to wait till following week to get the made up. Fortunately the guys who did this Louis & Anthony were great. Rang ahead about arrival, wore masks through house to garden, were cheerful and efficient and even placed them in garden for me where I wanted ~ in fact one was at there suggestion. Service with a smile. Thank you lads”

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Posted 3 years ago

“Easy”

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Posted 3 years ago

Thank you for your review :) Robyn @ Moda

Posted 3 years ago

“Very good service”

Helpful Report

Posted 3 years ago

Thanks so much for your review! Our service team love to hear it. Have a lovely summer! Jack @ Moda

Posted 3 years ago

“No delivery timescales given”

Helpful Report

Posted 3 years ago

Hello Helen, this is very strange on our website and when you call us we provide you with a lead time. This is a window of when we expect to be able to deliver your order. Please do get in touch with us if you need some assistance. Joe @ Moda

Posted 3 years ago

“Good communication. On time, everything delivered ok. Friendly delivery staff. Happy customer.”

Helpful Report

Posted 3 years ago

We love to see a happy customer! Thanks so much for the fabulous review! Remember, we're always here if you need anything! Jack @ Moda

Posted 3 years ago

“So pleased with our Salone furniture. Excellent customer service and delivery team.”

Helpful Report

Posted 3 years ago

Thanks so much for your review! Your compliments are really appreciated by both the customer service & delivery teams! Have a lovely summer on your brand new Moda furniture & remember, we're always here if you need us! Jack @ Moda

Posted 3 years ago

“Leon & John a credit to Moda 5 Star delivery service”

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Posted 3 years ago

“We visited the Caterham store yesterday staff were lovely and we were able to test out the furniture before we bought which was really useful”

Helpful Report

Posted 3 years ago

“Super helpful customer services as I had a couple of queries along the way, but always so helpful and quick to get back to me. Delivery was seamless, Brian and Mark were wonderful (especially as they were being watched intently by my 2 little boys!). Great product, and looking forward to making good use out of it this summer!”

Helpful Report

Posted 3 years ago

I hope you have an amazing summer enjoying your new, luxury Moda furniture. Our dedicated customers services team are always on hand to help with any queries you may have. Joe K @ Moda

Posted 3 years ago

“Very efficient & helpful”

Helpful Report

Posted 3 years ago

Our dedicated and helpful sales and customer services team are always on hand to answer any queries you may have. Have a lovely summer! Joe K @ Moda

Posted 3 years ago

“Paul and Pete were outstanding and a credit to Moda. Last delivery of the day after a few delays and a very long day, for them, and they still made the experience a pleasure! Well done fellas.”

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Posted 3 years ago

“My order arrived in good time. Although the little table was not in stock I was grateful for opportunity to have split delivery. My amazing Rocking chairs delivered by Mike and Rob did a great job. They put my furniture exactly where I wanted it and was left with no packaging. Excellent. Waiting for the table to arrive but I am sure will have equally a good service.”

Helpful Report

Posted 3 years ago

“Clear website, lots of choice”

Helpful Report

Posted 3 years ago

Thanks so much for the review! Let us know if you need anything at all! Jack @ Moda

Posted 3 years ago

“Delivery came earlier than expected, fantastic quality. Pricey but well worth the investment! Centrepiece to the garden and a talking point for those that have been round.”

Helpful Report

Posted 3 years ago

Thank you so much for a sparkling review! We're thrilled you're so happy. Don't forget to point your friends our way. Have an fabulous summer with your new Moda furniture - Jack @ Moda

Posted 3 years ago

“From ordering to delivery we had an excellent service. Great communication from any queries I had to the delivery of my furniture. Delivery men mike and Paul were so helpful and extremely friendly. They gave us advice on the best and easiest way to put our furniture together. Would definitely order again and recommend this to anyone!”

Helpful Report

Posted 3 years ago

Thank you so much for such a glowing review! I'll make sure to pass on your compliments to Mike & Paul. Enjoy your lovely new furniture & have a fabulous summer! We're always here if you need anything at all - Jack @ Moda

Posted 3 years ago

“Needed a chair changing due to fault in original. Guys who change (Paul and Mike) very friendly and great, quick service.”

Helpful Report

Posted 3 years ago

Thank you so much for your lovely review! Paul & Mike will be so pleased you were happy. Thank you also for giving us the chance to make things right! Warmest Wishes - Jack @ Moda

Posted 3 years ago

Moda Furnishings UK is rated 4.8 based on 4,350 reviews